User's Manual

22 General Terms and Conditions of Service effective 7-1-13
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How We Calculate Your Charges
Regular Voice Calls: We round up partial minutes
of use to the next full minute. Time starts when you
press “Talk” or your Device connects to the network
and stops when you press “End” or the network
connection otherwise breaks. You’re charged for
all calls that connect, even to answering machines,
voicemail, or voice transcription services. You won’t
be charged for unanswered calls or if you get a busy
signal. For incoming calls answered, you’re charged
from the time shortly before the Device starts ringing
until you press “End” or the network connection
otherwise breaks. You’re charged for the entire call
based on the rate that applies to the time period in
which the call starts. However, the types of charges
actually deducted from your account balance will
vary depending on your Service. Call time data
displayed on your Device may be inaccurate and
may not be relied upon for determining charges
to your account. Call time for a single call may be
limited. If the call exceeds the limit, then it may be
automatically terminated.
Data Usage: Depending on your Service, you may
be charged for data usage. Unless we specifically
tell you otherwise, data usage is measured in
bytes, kilobytes, megabytes, and gigabytes—not in
minutes/time. 1024 bytes equals 1 kilobyte (“KB”), 1024
KB equals 1 megabyte, and 1024 megabytes equals 1
gigabyte. Bytes are rounded up to KB, so you will be
charged at least 1 KB for each data usage session
(“data session”). Rounding occurs at the end of each
data session and sometimes during a data session.
Depending on your data Services, usage may be
charged against an allowance or on a fixed price
per KB, and you may be subject to limitations on the
amount of data usage. If you are charged on a fixed
price per KB, any fractional cents will be rounded
up to the next cent. You are charged for all data
directed to your Device’s Internet address, including