Product Info

14
Alcatel is a trademark of Alcatel-Lucent
and is used under license by
TCL Communication Ltd.
© Copyright 2017 TCL Communication Ltd.
All rights reserved.
TCL Communication Ltd. reserves
the right to alter material
or technical specification
without prior notice.
All "Signature" ringtones embedded in this phone have
been composed, arranged, and mixed by NU TROPIC (Amar
Kabouche).
Printed in China
After a factory data reset is performed, I can't use my phone without
entering Google account credentials
•After a reset is performed, you must enter the original Google account
credentials that were used on this phone.
•If you don’t remember your Google account credentials, complete
Google account recovery procedures.
•If you still cannot access your phone, apply to the authorized repair
center, but remember that it will not be regarded as warranty case.
The phone doesn't ring when a call or message arrives
•Make sure that Do Not Disturb mode is not turned on. Go to Settings
> Sound > Do Not Disturb.
•Press the Volume key to adjust volume.
I forget some passwords/codes/keys on phone
•Perform a factory data reset.
•If you still cannot access your phone, apply to the authorized repair
center, but remember that it will not be regarded as a warranty case.