User's Manual

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After Factory data reset is performed, my device asks me to
enter Google account credentials and I can't use it avoiding this
action
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�
•After factory data reset is performed, you need to enter Google account
credentials used on this device before reset. Otherwise you can't use the
device. If you don't remember your Google account credentials, please
complete Google account recovery procedure. In case you don’t succeed
in it, apply to authorised repair center, but remember that it will not be
regarded as warranty case.
I don't hear when somebody calls/messages me� I just see missed
calls/messages notifications on display�
•Check if Interruptions/Do not disturb mode is activated on your
device. If activated, you can see a “Star” symbol (for Android OS 5.X)
or icon (for Android OS 6.X) displayed on notification panel. In this
case, you need to deactivate Interruptions/Do not disturb mode. Just
press volume up or down key and select "All" (on Android 5.X) or modify
it in Settings\Sound & notifications\Interruptions (for Android
5.X) or Do not disturb ( for Android 6.X).
My phone asks me to enter some password/code/key that I don't
remember or don't know due to this phone was used by another
person before and I can't get this password/code/key from him/
her�
•Password/code/key request could be caused by the security feature
activated on this device. You can try to perform Factory data reset,
but remember that if it doesn't help, you need to apply authorised repair
center and it will not be regarded as warranty case.
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Applicable for Android OS versions starting from 5.1.
17
Specifications
(alcatel IDOL 4) ����������������
Processor Qualcomm MSM8952
Platform Android M
Memory 16GB ROM + 3GB RAM
Dimensions
(LxWxT)
147 X 72.5 X 7.1 mm
Weight 135g
Display 5.2 FHD, full touch screen with 1920x1080
Network GSM: 850/900/1800/1900
UMTS: 850/900/1900/2100
LTE: B1/3/7/8/20/28A
(Band frequency and data speed are operator
dependent.)
GPS A-GPS
Connectivity • Bluetooth V4.2
•Wi-Fi 802.11a/b/g/n (2.4GHz and 5GHz) or
802.11a/b/g/n/ac (2.4GHz and 5GHz)
•3.5 mm audio jack
•micro-USB
Camera •13 megapixel back camera
•8 megapixel front camera