User's Guide
19
28
20
29
21
30
22
31
23
32
24
33
25
34
26 27
3635
Safety and use ...................
Werecommendthatyoureadthischaptercarefullybeforeusingyour
mobilephone.Themanufacturerdisclaimsanyliabilityfordamage,which
mayresultas aconsequence ofimproperuseorusecontraryto the
instructionscontainedherein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicleconstitutesarealrisk,evenwhenthehands-freekitisused(car
kit,headset...),driversarerequestedtorefrainfromusingtheirmobile
phonewhenthevehicleisnotparked.Checkthelawsandregulations
ontheuseofwirelessmobilephonesandtheiraccessoriesintheareas
whereyoudrive.Alwaysobeythem.Theuse ofthese devicesmaybe
prohibitedorrestrictedincertainareas.
Whendriving,donotuseyourmobilephoneandheadphonetolisten
to music or to the radio. Using a headphone can be dangerous and
forbiddeninsomeareas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such asABS
anti-lockbrakesorairbags.Toensurethatthereisnoproblem:
-donotplaceyourmobilephoneontopofthedashboardorwithinan
airbagdeploymentarea,
-checkwithyourcardealerorthecarmanufacturertomakesurethat
thecar’selectronicdevicesareshieldedfrommobilephoneRFenergy.
• CONDITIONS OF USE:
Youareadvisedtoswitchoffthemobilephonefromtimetotimeto
optimizeitsperformance.
Remember toabideby local authority rulesofmobile phone use on
aircrafts.
OperationalWarnings:Obeyallpostedsignswhenusingmobiledevices
inpublicareas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobiledeviceinanylocationwherepostednoticesinstructyoutodo
so.Inanaircraft,turnoffyourmobiledevicewheneverinstructedtodo
so by airline staff. If your mobile device offers an airplane mode or
similarfeature,consultairlinestaffaboutusingitinflight.
Switch the mobile phone off when you are in health care facilities,
exceptindesignatedareas.Aswithmanyothertypesofequipmentnow
in regular use, mobile phones can interfere with other electrical or
electronicdevices,orequipmentusingradiofrequency.
Switch the mobile phone off when you are near gas or flammable
liquids.Strictlyobeyallsignsandinstructionspostedinafueldepot,gas
TCL Communication
(US), Inc. Warranty .........
TCL Communication (US), Inc. warrants to the original retail
purchaser of this wireless device that should this product or part
thereofduringnormal consumerusageandconditionbe provento
be defective in material or workmanship that results in product
failurewithinthefirsttwelve(12)monthsfromthedateofpurchase
as shown on your original sales receipt from an authorized sales
agent. Such defect(s) will be repaired or replaced (with new or
rebuiltparts) atthecompany’s optionwithoutcharge for partsor
labordirectlyrelatedtothedefect(s).
Batteries,poweradapters,andotheraccessoriessoldasinboxitems
arealsowarrantedagainstdefectsandworkmanshipthatresultsin
productfailurewithinthefirstsix(6)monthsperiodfromthedate
ofpurchaseasshownonyouroriginalsalesreceipt.Suchdefect(s)
will be repaired or replaced (with new or rebuilt parts) at the
company’soptionwithoutchargeforpartsorlabordirectlyrelated
tothedefect(s).
Thelimitedwarrantyforyourwirelessdevicewillbevoidedifanyof
thefollowingconditionsoccur:
•Non-compliancewiththeinstructionsforuseorinstallation,orwith
technical and safety standards applicable in the geographical area
whereyourphoneisused;
•Connectiontoanyequipmentnotsuppliedornotrecommendedby
TCLCommunication(US),Inc.;
•Modificationorrepairperformedbyindividualsnot authorizedby
TCLCommunication(US),Inc.oritsaffiliates;
•Changestothedeviceoperatingsystembytheuserorthirdparty
applications;
•Actsofgodsuchasinclementweather,lightning,powersurges,fire,
humidity,infiltrationofliquidsorfoods,chemicalproducts,download
offiles,crash,highvoltage,corrosion,oxidation;
•Removal oralteringofthewireless device’s eventlabelsorserial
numbers(IMEI);
•Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions,sand,excessdustandanyconditionoutsidetheoperating
guidelines;
General information .......
• Internet address:www.alcatelonetouch.com
•Hot Line Number: see “TCL Communication Services”
leafletorgotoourwebsite.
• Address:Room1910-12A,Tower3,ChinaHKCity,33Canton
Road,Tsimshatsui,Kowloon,HongKong
On ourwebsite, you willfindour FAQ (FrequentlyAskedQuestions)
section.Youcanalsocontactusbye-mailtoaskanyquestionsyoumay
have.
AnelectronicversionofthisuserguideisavailableinEnglishandother
languagesaccordingtoavailabilityonourserver:
www.alcatelonetouch.com
YourmobilephoneisatransceiverthatoperatesonGSMinquad-band
with850/900/1800/1900MHzorUMTSintri-bandwith850/900/2100
MHz.
Protection against theft
(1)
YourtelephoneisidentifiedbyanIMEI(phoneserialnumber)shown
onthepackaginglabelandinthephone’smemory.Werecommend
thatyounotethenumberthefirsttimeyouuseyourtelephoneby
entering*#06#andkeepitinasafeplace.Itmayberequestedby
thepoliceoryouroperatorifyourtelephoneisstolen.Thisnumber
allows your mobile telephone to be blocked preventing a third
personfromusingit,evenwithadifferentSIMcard.
Disclaimer
There may be certain differences between the user manual
description and the phone’s operation, depending on the software
releaseofyourtelephoneorspecificoperatorservices.
(1)
Contactyournetworkoperatortocheckserviceavailability.
• LICENSES
Obigo® isaregisteredtrademarkofObigoAB.
microSDLogoisatrademark.
TheBluetoothwordmarkandlogosareownedbythe
BluetoothSIG, Inc.andany useofsuch marks byTCL
Communication Ltd. and its affiliates is under license.
Othertrademarksand trade namesare those oftheir
respectiveowners.
ALCATEL 2067X BLUETOOTH
DECLARATION ID B018931
Java™ and all Java™ based trademarks and logos are
trademarks or registered trademarks of Sun
Microsystems,Inc.intheU.S.andothercountries.
• Commercial Mobile Alert System (CMAS)
Your mobile phone is CMAS capable and allows you to receive
automaticalertsintimesofcrisis(e.g.earthquake,hurricanes,etc.)
Formoreinformationpleasevisitourwebsitehttp://www.alcatelonetouch.com
FCCID:2ACCJA003
station,orchemicalplant,orinanypotentiallyexplosiveatmosphere.
Whenthemobilephoneisswitchedon,itshouldbekeptatleast15cm
fromanymedical devicesuch asa pacemaker, ahearing aidor insulin
pump. In particular when using the mobile phone you should hold it
againsttheearontheoppositesidetothedevice,ifany.
Read and follow the directions from the manufacturer of your
implantablemedicaldevice.Ifyouhaveanyquestionsaboutusingyour
mobile device with your implantable medical device, consult your
healthcareprovider.
Toavoidhearingimpairment,answerthecallbeforeholdingyourmobile
phonetoyour ear.Also movethe handset awayfrom yourearwhile
usingthe“hands-free”optionbecausetheamplifiedvolumemightcause
hearingdamage.
Itisrecommendedtohavepropersupervisionwhilesmallchildrenuse
yourmobilephone.
When replacing the cover please note that your mobile phone may
containsubstancesthatcouldcreateanallergicreaction.
Alwayshandleyourmobilephonewithcareandkeepitinacleanand
dust-freeplace.
Donotallowyourmobilephonetobeexposedtoadverseweatheror
environmentalconditions(moisture,humidity,rain,infiltrationofliquids,
dust, sea air, etc.). The manufacturer’s recommended operating
temperaturerangeis -10°C (14°F) to +55°C (131°F)(themaxvalue
dependsondevice,materialsandhousingpaint/texture).
Over55°C(131°F)thelegibility ofthemobilephone’sdisplaymaybe
impaired,thoughthisistemporaryandnotserious.
Donotopenorattempttorepairyourmobilephoneyourself.
Donotdrop,throwortrytobendyourmobilephone.
Do not use the mobile phone if the glass made screen, is damaged,
crackedorbrokentoavoidanyinjury.
Donotpaintit.
Use only batteries, battery chargers, and accessories which are
recommendedbyTCLCommunicationLimitedanditsaffiliatesandare
compatible with your mobile phone model.TCL Communication
Limitedanditsaffiliatesdisclaimanyliabilityfordamagecausedbythe
useofotherchargersorbatteries.
Your mobile phone should not be disposed of in a municipal waste.
Pleasechecklocalregulationsfordisposalofelectronicproducts.
Remember to make back-up copies or keep a written record of all
importantinformationstoredinyourmobilephone.
•Defectsinappearance,cosmetic,decorativeorstructuralitemssuchas
framingandnon-operativeparts;
•Damageasresultofphysicalabuseregardlessofcause.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shallTCL Communication
(US),Inc.oranyofitsaffiliatesbeliableforincidentalorconsequential
damages of any nature whatsoever, including but not limited to
commercialloss,tothefullextentthosedamagescanbedisclaimedby
law.Somestatesdonotallowtheexclusionorlimitationofincidental
or consequential damages, or limitation of the duration of implied
warranties,sotheprecedinglimitationsorexclusionsmaynotapplyto
you.
HowtoobtainSupport:Contactthecustomercarecenterbycalling
(877-702-3444)orgoingto(http://www.alcatelonetouch.com/usa/).We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service.Inthecasethatyourwirelessdeviceisnolongercoveredby
thislimitedwarrantyduetotimeorcondition,youmayutilizeourout
ofwarrantyrepairoptions.
How to obtain Hardware Service within the terms of this warranty:
Createauserprofile(alcatel.finetw.com)andthencreateanRMAforthe
defectivedevice. Ship the device with a copy of the original proof of
purchase (e.g. original copy of the dated bill of sale, invoice) with the
owner’sreturnaddress(NoPOBoxesaccepted),wirelesscarrier’sname,
alternate daytime phone number, and email address with a complete
problemdescription.Onlyship thedevice. Do notship theSIM card,
memorycards,oranyotheraccessoriessuchasthepoweradapter.You
mustproperlypackageandshipthewirelessdevicetotherepaircenter.
TCLCommunication(US),Inc.isnotresponsiblefordevicesthatdonot
arrive at the service center or are damaged in transit. Insurance is
recommendedwithproof of delivery. Uponreceipt, theservice center
willverifythewarrantyconditions,repair,andreturnyourdevicetothe
addressprovidedintheRMA.Checkthewarrantyrepairstatusbygoing
onlinewiththeRMAnumberonwebportal.
Somepeoplemaysufferepilepticseizuresorblackoutswhenexposedto
flashinglights,orwhenplayingvideogames.Theseseizuresorblackouts
mayoccur even ifaperson neverhadapreviousseizureor blackout.If
youhaveexperiencedseizuresorblackouts,orifyouhaveafamilyhistory
of such occurrences, please consult your doctor before playing video
gamesonyourmobilephoneorenablingaflashing-lightsfeatureonyour
mobilephone.Parentsshouldmonitortheirchildren’suseofvideogames
orotherfeaturesthatincorporateflashinglightsonthemobilephones.
All persons should discontinue use and consult a doctor if any of the
following symptoms occur: convulsion, eye or muscle twitching, loss
of awareness, involuntary movements, or disorientation. To limit the
likelihoodofsuchsymptoms,pleasetakethefollowingsafetyprecautions:
-Playatthefarthestdistancepossiblefromthescreen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
partsofyourbody.Followtheseinstructionstoavoidproblemssuchas
tendinitis,carpaltunnelsyndrome,orothermusculoskeletaldisorders:
-Takeaminimumofa15-minutebreakeveryhourofgameplaying.
-Ifyourhands,wrists,orarmsbecometiredorsorewhileplaying,stop
andrestforseveralhoursbeforeplayingagain.
- If you continue to have sore hands, wrists, or arms during or after
playing,stopthegameandseeadoctor.
PROTECT YOUR HEARING
Topreventpossiblehearingdamage,donotlistenathigh
volumelevelsforlongperiods.Exercisecautionwhen
holdingyourdevicenearyourearwhiletheloudspeakeris
inuse.
Beforeremovingthebatteryfromyourmobilephone,pleasemakesure
thatthemobilephoneisswitchedoff.
Observethefollowingprecautionsforbatteryuse:
-Donot attemptto openthebattery(duetothe riskof toxicfumes
andburns).
-Donotpuncture,disassembleorcauseashort-circuitinabattery,
-Donotburnordisposeofausedbatteryinthegarbageorstoreitat
temperaturesabove60°C(140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommendedbyTCLCommunicationLimitedand/oritsaffiliates.
Troubleshooting................
Before contacting the service centre, you are advised to follow the
instructionsbelow:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoidstoringlargeamountsofdatainyourphoneasthismayaffect
itsperformance.
andcarryoutthefollowingchecks:
My phone is frozen or cannot switch on
• Checkthebatterycontacts,removeandreinstallyourbattery,then
turnyourphoneon
• Checkthebatterypowerlevel,chargeforatleast20minutes
• Ifitstilldoesnotwork,pleaseuseUserDataFormattoresetthe
phone
My phone has not responded for several minutes
• Restartyourphonebypressingandholdingthe key
• Removethebatteryandre-insertit,thenrestartthephone
My phone turns off by itself
• Checkwhetheryour phoneislockedwhen notinuse,andmakesure
youdon'taccidentallyturnoff yourphonewhen lockingit bypressing
thepowerkey.
• Checkthebatterychargelevel
Thissymbolonyourmobilephone,thebatteryandthe
accessoriesmeansthattheseproductsmustbetakento
collectionpointsattheendoftheirlife:
-Municipalwastedisposalcenterswithspecificbinsfor
theseitemsofequipment
-Collectionbinsatpointsofsale.
Theywillthenberecycled,preventingsubstancesbeingdisposedofin
theenvironment,sothattheircomponentscanbereused.
In European Union countries:
Thesecollectionpointsareaccessiblefreeofcharge.Allproductswith
thissignmustbebroughttothesecollectionpoints.
In non European Union jurisdictions:
Itemsofequipmentwiththissymbolarenotbethrownintoordinary
bins if your jurisdiction or your region has suitable recycling and
collectionfacilities;insteadtheyaretobetakentocollectionpointsfor
themtoberecycled.
In the United States you may learn more about CTIA’s Recycling
Programathttp://www.gowirelessgogreen.org/
CAUTION:RISKOFEXPLOSIONIFBATTERYISREPLACEDBYAN
INCORRECTTYPE.DISPOSEOFUSEDBATTERIESACCORDINGTO
THEINSTRUCTIONS
• CHARGERS
HomeA.C./Travelchargerswilloperatewithinthetemperaturerange
of:0°C(32°F)to40°C(104°F).
Thechargersdesignedforyourmobilephonemeetwiththestandard
forsafetyof information technology equipment andofficeequipment
use.Duetodifferent applicableelectricalspecifications,achargeryou
purchasedinonejurisdictionmaynotworkinanotherjurisdiction.They
shouldbeusedforthispurposeonly.
Characteristicsofpowersupply(dependingonthecountry):
Travelcharger: 100-240V,50/60Hz,0.15A
Output:5V,550mA
Battery: Lithium850mAh
• RADIO WAVES:
THISMOBILEPHONEMEETSTHEGOVERNMENT’SREQUIREMENTS
FOREXPOSURETORADIOWAVES.
Yourmobilephoneisaradiotransmitterandreceiver.Itisdesignedand
manufacturednottoexceedtheemissionlimitsforexposuretoradio-
frequency(RF)energy.Theselimitsarepartofcomprehensiveguidelines
andestablishpermittedlevelsofRFenergyforthegeneralpopulation.
My phone cannot charge properly
• MakesureyouareusinganALCATELONETOUCHbatteryandthe
chargerfromthebox
• Makesure yourbattery is inserted properlyand clean the battery
contactifit’sdirty.Itmustbeinsertedbeforeplugginginthecharger
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutestodisplaythebatterychargerindicatoronthescreen.
• Make sure charging is carried out under normal conditions (0°C
(32°F)to+40°C(104°F))
• Whenabroad,checkthatthevoltageinputiscompatible
My phone cannot connect to a network or “No service” is
displayed
• Tryconnectinginanotherlocation
• Verifythenetworkcoveragewithyouroperator
• CheckwithyouroperatorthatyourSIMcardisvalid
• Tryselectingtheavailablenetwork(s)manually
• Tryconnectingatalatertimeifthenetworkisoverloaded
My phone cannot connect to the Internet
• Checkthat theIMEInumber(press*#06#)isthesame asthe one
printedonyourwarrantycardorbox
• Make sure that the internet access service of your SIM card is
available
• Checkyourphone'sInternetconnectingsettings
• Makesureyouareinaplacewithnetworkcoverage
• Tryconnectingatalatertimeoranotherlocation
The guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough
evaluation of scientific studies.These guidelines include a substantial
safetymargindesignedtoensurethesafetyofallpersons,regardlessof
ageandhealth.
The exposure standard for mobile phones employs a unit of
measurementknownastheSpecificAbsorptionRate,orSAR.TheSAR
limit set by public authorities such as the Federal Communications
Commissionof theUSGovernment(FCC),orbyIndustryCanada,is
1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standardoperatingpositions with the mobile phone
transmittingat itshighestcertifiedpowerlevelinalltestedfrequency
bands.
AlthoughtheSARisdeterminedatthehighestcertifiedpowerlevel,the
actualSARlevelofthemobilephonewhileoperatingcanbewellbelow
the maximumvalue.This is because themobilephone is designed to
operateatmultiplepowerlevelssoastouseonlythepowerrequired
toreachthenetwork.Ingeneral,thecloseryouaretoawirelessbase
station antenna, the lower the power output of the mobile phone.
Before a mobile phone model is available for sale to the public,
compliancewithnationalregulationsandstandardsmustbeshown.
ThehighestSARvalueforthismodelmobilephonewhentestedis0.86
W/Kgforuseattheearand0.94W/Kgforuseclosetothebody.
While there may be differences between the SAR levels of various
mobilephonesandatvariouspositions,theyallmeetthegovernment
requirement for RF exposure. For body-worn operation, the mobile
phonemeetsFCCRFexposureguidelinesprovidedthatitisusedwith
a non-metallic accessory with the handset at least 10 mm from the
body.Use ofother accessoriesmaynotensurecompliancewith FCC
RFexposureguidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.ctia.org/
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautionsforuseofmobilephones.Ifindividualsareconcerned,they
might choose to limit their own or their children’s RF exposure by
limitingthelengthofcalls,orusing“hands-free”devicestokeepmobile
phones away from the head and body. (fact sheet n°193).Additional
WHOinformationabout electromagneticfieldsand public healthare
availableonthefollowingwebsite:http://www.who.int/peh-emf.
Note:This equipment hasbeentested and foundto comply withthe
limitsforaClassBdigitaldevicepursuanttopart15oftheFCCRules.
Invalid SIM card
• MakesuretheSIMcardhasbeencorrectlyinserted
• MakesurethechiponyourSIMcardisnotdamagedorscratched
• MakesuretheserviceofyourSIMcardisavailable
Unable to make outgoing calls
• Makesureyouhavedialedavalidnumberandpress key
• Forinternationalcalls,checkthecountryandareacodes
• Makesureyourphoneisconnectedtoanetwork,andthenetwork
isnotoverloadedorunavailable
• Check your subscription status with your operator (credit, SIM
cardvalid,etc.)
• Makesureyouhavenotbarredoutgoingcalls
• Makesurethatyourphoneisnotinflightmode
Unable to receive incoming calls
• Makesureyourphoneisswitchedonandconnectedtoanetwork
(checkforoverloadedorunavailablenetwork)
• Check your subscription status with your operator (credit, SIM
cardvalid,etc.)
• Makesureyouhavenotforwardedincomingcalls
• Makesurethatyouhavenotbarredcertaincalls
• Makesurethatyourphoneisnotinflightmode
The caller’s name/number does not appear when a call is
received
• Checkthatyouhavesubscribedtothisservicewithyouroperator
• Yourcallerhasconcealedhis/hernameornumber
I cannot find my contacts
• MakesureyourSIMcardisnotbroken
• MakesureyourSIMcardisinsertedproperly
• ImportallcontactsstoredinSIMcardtophone
(1)
Webcamfunctionalitymayvarydependingontheoperatingsystemof
yourPC.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guaranteethatinterferencetoradioortelevisionreception,whichcan
be determined by turning the equipment off and on, the user is
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
-Reorientorrelocatethereceivingantenna.
-Increasetheseparationbetweentheequipmentandreceiver.
-Connecttheequipmentintoanoutletonacircuitdifferentfromthat
towhichthereceiverisconnected.
-Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Changes or modifications not expressly approved by the party
responsibleforcompliance couldvoidtheuser’s authoritytooperate
theequipment.
For the receiver devicesassociated with the operation of a licensed
radioservice(e.g.FMbroadcast),theybearthefollowingstatement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
Forotherdevices,theybearthefollowingstatement:
This device complies with Part 15 of the FCC Rules. Operation is
subjecttothefollowingtwoconditions:
(1)thisdevicemaynotcauseharmfulinterference
(2)this device must accept any interference received, including
interferencethatmaycauseundesiredoperation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation,youshouldavoidtouchingitordegradingit.
As mobile devices offer a range of functions, they can be used in
positionsotherthanagainstyourear.Insuchcircumstancesthedevice
willbecompliant withtheguidelines whenused withheadsetor usb
data cable. If you are using another accessory ensure that whatever
productisusedisfree of any metal andthatitpositionsthemobile
phoneatleast10mmawayfromthebody.
The sound quality of the calls is poor
• Youcanadjustthevolumeduringacallbypressingthenavigationkey
• Checkthenetworkstrength
• Makesure that the receiver, connector or speakeron your phone
isclean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includesthisservice
• MakesurethisfeaturedoesnotrequireanALCATELONETOUCH
accessory
When I select a number from my contacts, the number cannot
be dialed
• Makesurethatyouhavecorrectlyrecordedthenumberinyourfile
• Make surethat you have selected the country prefix when calling
aforeigncountry
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
filesorsavethefilesinthephonecontacts(i.e.yourprofessionalor
personaldirectories)
My callers are unable to leave messages on my voicemail
• Contactyournetworkoperatortocheckserviceavailability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in"My numbers"
• Trylaterifthenetworkisbusy
13
Making the most of
your mobile ..............
Webcam
(1)
Youcanuseyourphoneasawebcamforinstantmessagingonyour
PC.
•ConnectyourphonetoPCviaUSBcable.
•Go to "My computer" folder on your PC and find USB video
device(UnderScanners&Cameras).
I am unable to send and receive MMS
• Checkyourphonememoryavailabilityasitmightbefull
• Contact your network operator to check service availability and
checkMMSparameters
• Verify the server centre number or your MMS profile with your
operator
• Theservercentremaybeswamped,tryagainlater
The flickering icon is displayed on my standby screen
• Youhavesavedtoomany shortmessages onyourSIMcard; delete
someofthemorarchivetheminthephonememory
SIM card PIN locked
• ContactyournetworkoperatortoobtainthePUKcode(Personal
UnblockingKey)
I am unable to download new files
• Makesurethereissufficientphonememoryforyourdownload
• SelectthemicroSDcardasthelocationtostoredownloadedfiles
• Checkyoursubscriptionstatuswithyouroperator
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
tootherusers
• Make sure that the two phones are within Bluetooth’s detection
range
How to make your battery last longer
• Makesureyoufollowthecompletechargetime(minimum3hours)
• Afterapartialcharge,thebatterylevelindicator maynotbeexact.
Wait for at least 20minutesafter removing the chargertoobtain
anexactindication
• Switchonthebacklightuponrequest
• Extendtheemailauto-checkintervalforaslongaspossible
• Update news and weather information on manual demand, or
increasetheirauto-checkinterval
• Exitbackground-runningJavaapplicationsiftheyarenotbeingused
foralongtime
• DeactivateBluetoothwhennotinuse
ALCATELisatrademarkofAlcatel-Lucent
andisusedunderlicenseby
TCLCommunicationLtd.
Allrightsreserved©Copyright2014
TCLCommunicationLtd.
TCLCommunicationLtdreservestherighttoalter
materialortechnicalspecificationwithoutprior
notice.
PROTECT YOUR HEARING
Topreventpossiblehearingdamage,donotlistenathigh
volume levels for long periods. Exercise caution when
holdingyourdevicenearyourearwhiletheloudspeaker
isinuse.
B3G VFA_2067X_QG_GB_FCC_20150120.indd 2 2015/1/20 14:44:34