User's Manual

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When there are other devices connected to your phone:
• It is normal if the rate of transferring files using Bluetooth decreases.
• It is normal if the Wi-Fi speed slows down. Note that the Wi-Fi speed
will be severely affected for some phones with defects.
How many BT 4�0 Low Energy (BLE) devices can be connected
to the phone at most?
5 BLE devices can be connected to the phone at the same time.
After Onetouch Fit is installed and Watch is connected to your
phone, the battery consumption speed of your phone increases�
This is normal and the consumption includes:
• Connection keeping between your Watch and phone
• File transfer between your Watch and phone
• Disconnection, device scanning, and re-connection
Your Watch fails to be charged�
• Make sure the USB connector of your Watch is correctly inserted into
the computer. (The chip on the USB connector must contact that of
the computer.)
• Make sure your Watch is tightly inserted into the USB port.
Vibration does not work�
• Charge and confirm that the battery works.
• Make sure the connection between your Watch and phone is not
interrupted.
Watch vibrates unexpectedly�
• Check whether you have a notification.
• Make sure your Watch is not far away from your phone.
Your Watch does not respond�
Press and hold the Power key for 10 seconds to restart Watch. This is
only for emergency.
Factory reset
If the instructions above fail to solve the problem, try to reset your Watch.
In Onetouch Fit, touch , then touch Watch\Settings\Factory reset to
reset your Watch.
Smartband 2_USA_UM_20150215.indd 56-57 3/13/2015 10:25:32 AM