Use and Care Manual

Warranty Terms
Warranty Period
1. Customers are entitled to replacement or free repair service in case of quality defect(s) found
in the product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from TAZPI for any product proven defective in
material or workmanship that results in product failure during normal consumer usage and
conditions within the valid warranty period, which is 12 months counting from the date of selling.
How
ever
, warranty period varies by product componen t and country of purchase. Please contact
our after-sales service team via support@tazpi .com for detailed warrant y information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking,
accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels o r security tags have been torn off or
altered.
3. Products whose warra nty h
as expired
.
4. Products damaged due to force majeure, such as fire, flood, lightening, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact us on Amazon,
or you can always contact TAZPI ’s customer service through email at suppo rt@tazpi .com or
website at www.tazpi .com.
2. TAZPI ’s customer service will guide you through the whole service procedure regarding any
product i ssue or problem you have encountered.
T
A
Z
PI
reserves the right to reexa
mine damaged or returned products.
Contact Card
Web: www.tazpi .com
E-mail:
Phone:
16
support@tazpi.com
252772-1994