User Manual

11
Device Not Working
• Make sure that the device is firmly connected to the port on
the hub.
• Plug the device into a different port on the hub. If it still
doesn’t work, test the device by connecting it directly to your
computer.
• Check that you ran the Setup or Install program for the
device.
• Make sure that the device appears in Device Manager. See
“Verifying Device is Installed” below.
• Disconnect all devices from the hub and reconnect them, one
at a time. Check that each device works before plugging in
the next one.
Verifying Device is Installed
Windows
®
Operating System
To check that the hub is installed properly, use Device Manager
to locate the Generic USB Hub on USB 2.0 Bus device.
To access Device Manager for the Windows
®
98/Me operating
system, right-click My Computer, Properties, and then click the
Device Manager tab.
For the Windows
®
2000/XP operating system, right-click My
Computer, Properties, click the Hardware tab, then click the
Device Manager button.
To test that the hub is working properly, in the Device Manager
window:
1 Select the Generic USB Hub on USB 2.0 Bus device.
2Click the Properties button or icon, depending on your
operating system.