Operation Manual

Troubleshooting

3. Troubleshooting, First Aid and FAQ

This PC is a carefully tested, high-quality computer system offering the latest tech-

nology. However, problems and malfunction can never be totally avoided. In order

to help you to restore a fully-functional system we have collected some detailed

information about identifying and resolving the most common problems. If you have

any problem, proceed as follows:

• Read the "Troubleshooting" section below.

• Try to find the solution to your problem in the Chapter "FAQ" starting on

page 32.

Note

You'll find the latest FAQ on your desktop under Manufacturer Information

and also on the Internet. Go to www.service.targa.co.uk to search for the latest

FAQ and drivers.

• Read the corresponding chapter in this manual.

• Make use of the Windows System Recovery starting on page 33.

• If the computer does not boot or there are errors during the boot up process,

use the Recovery Software found on the EasyInstall CD/DVD starting on page

37. This software will help you restore the Windows boot and system files, and

also reset your PC to the factory default configuration if necessary.

• Call our hotline.

3.1 Troubleshooting

If your PC hangs while running or booting this can be due to a recently installed

software. This can be solved as follows:

• Press and hold the [F8] key after turning the PC on and select the option Safe

Mode from the boot menu. Click Start/All Programs/Accessories/System

Tools/System Restore to restore it to an earlier time when it worked. If this

does not succeed, please also try all the other restore options.