Installation guide
10
the thermostat inputs to the unit. Thus, when the 
switch opens and then closes, there will be a 5 
minute short cycling delay before the outdoor 
unit will energize.
High-Pressure Switch — A high-pressure 
switch is factory-installed and located in the 
compressor discharge line internal to the outdoor 
unit. The switch is designed to de-energize the 
system when very high pressures occur during 
abnormal conditions. Under normal conditions, 
the switch is closed. If the discharge pressure 
rises above 575 psig, then the switch will open 
and de-energize the outdoor unit. The switch 
will close again once the discharge pressure 
decreases to 460 psig. Please note that the switch 
interrupts the thermostat inputs to the unit. Thus, 
when the switch opens and then closes, there 
will be a 5 minute short cycling delay before the 
outdoor unit will energize.
Short Cycle Protection — With the system 
operating in COOLING mode, note the setpoint 
temperature setting of the thermostat, and 
gradually raise the setpoint temperature until 
the outdoor unit and indoor blower de-energize. 
Immediately lower the setpoint temperature of 
the thermostat to its original setting and verify 
that the indoor blower is energized and that the 
outdoor unit remains de-energized. Verify that, 
after approximately 5 minutes, the outdoor unit 
energizes and that the temperature of the air 
supplied to the facility is cooler than ambient 
temperature.
Comfort Alert
TM
 Diagnostics (Select Models) 
—  The Comfort Alert
TM
 diagnostics module 
facilitates troubleshooting heat pump and air 
conditioning system failures. This Comfort 
Alert
TM
 module is designed only for single-phase 
systems with scroll compressors that have 
internal overload protection. By monitoring and 
analyzing data from the compressor and the 
thermostat demand, the module can detect the 
cause of electrical and system related failures 
without any sensors. A flashing LED indicator 
communicates the ALERT code and guides the 
service technician more quickly and accurately 
to the root cause of a problem.
NOTE:  This module does not provide safety 
protection! The Comfort Alert
TM
 module is a 
monitoring device and cannot control or shut 
down other devices.
LED Description (See Figure 2)
POWER LED (Green): indicates voltage is present 
at the power connection of the module.
ALERT LED (Yellow): communicates an 
abnormal system condition through a unique 
flash code. The ALERT LED will flash a number 
of times consecutively, pause and then repeat 
the process. The number of consecutive 
flashes, defined as the Flash Code, correlates 
to a particular abnormal condition. Detailed 
descriptions of specific ALERT Flash Codes are 
shown in Table 1 of this manual.
TRIP LED (Red): indicates there is a demand 
signal from the thermostat but no current to the 
compressor is detected by the module. The TRIP 
LED typically indicates the compressor protector 
is open or may indicate missing supply power 
to the compressor.
The scroll compressor’s run (R), common (C) 
and start (S) wires are routed through the holes 
in the Comfort Alert
TM
 module marked “R,” “C” 
and “S.”
24 VAC Power Wiring  — The Comfort Alert
TM
module requires a constant nominal 24 VAC 
power supply. The wiring to the module’s R and 
C terminals must be directly from the indoor unit 
or thermostat.
The Comfort Alert
TM
 module requires a thermostat 
demand signal to operate properly.
NOTE: After the thermostat demand signal is 
connected, verify that 24 VAC across Y and C 
when demand is present.
TROUBLESHOOTING
Interpreting The Diagnostic LEDs – When 
an abnormal system condition occurs, the 
Comfort Alert
TM
 module displays the appropriate 
ALERT and/or TRIP LED will flash a number of 
times consecutively, pause and then repeat the 
process. To identify a Flash Code number, count 
the number of consecutive flashes.
Every time the module powers up, the last 
ALERT Flash Code that occurred prior to shut 
down is displayed for one minute. The module 
will continue to display the LED until the condition 
returns to normal or if 24 VAC power is removed 
from the module.
Cooling — Gradually lower the thermostat 
temperature setpoint below the actual room 
temperature and observe that the outdoor unit 
and indoor blower energize. Feel the air being 
circulated by the indoor blower and verify that it is 
cooler than ambient temperature. Listen for any 
unusual noises. If present, locate and determine 
the source of the noise and correct as necessary.










