Content Server ADMINISTRATOR GUIDE Version S3.1 May 2008 Table of Contents D13898.
What’s in this Manual? TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Introduction Features at a Glance................................................................ 6 Legal Notices ........................................................................ 7 Safety Instructions................................................................ 10 Environmental Issues............................................................ 11 Installation Preparing for Use.....................................................
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Live Multicast Streaming Settings (streaming on a fixed IP address).......................................................................... 66 Configure a multicast delivery server.......................... 66 Specify the Advanced Live Multicast Settings ............ 66 On Demand Settings........................................................ 67 Adding QuickTime or Darwin Streaming Server ....................... 68 Configuration Options........................
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Context Sensitive Help......................................................... 108 About Context Sensitive Help......................................... 108 Examples...................................................................... 108 Displaying Copyright............................................................ 109 About Displaying Copyright............................................. 109 The Copyright Display............................................
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Introduction The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand. The following page provides an overview of the main features. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/documentation.php Table of Contents D13898.
Features at a Glance The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand from their computers. TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Recording Aliases automatically apply recording and streaming settings, conference permissions and metadata. • Support for dialing in and dialing out from Server from the Content Server web interface. • Support for local, LDAP and domain authentication.
Legal Notices TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS’’ AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
TANDBERG CONTENT SERVER USER GUIDE TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Table of What’s New in Contents this Version? Table of Introduction Contents D 13898.04 DECEMBER 2006 D13898.
Safety Instructions TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions. Lightning Retain this manual for future reference. Dust • If the provided plug does not fit into your outlet, consult an electrician.
Environmental Issues TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products. TANDBERG’s Environmental Policy Environmental stewardship is important to TANDBERG’s culture.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE A 㑻ໄᯢ( A Class product declaration) ᴀѻકЎ A 㑻 ITEˈ݊Փ⫼䇈ᯢ,䫁⠠ㄝᰒ㨫ԡ㕂ЁᏆࣙབϟݙ ᆍⱘໄᯢ(We declare here that the subject product is A Class ITE product, and the following statement is clearly marked in the user manual and nameplate ˖ ໄ ᯢ ℸЎ A 㑻ѻકˈ⫳⌏⦃๗Ёˈ䆹ѻકৃ㛑Ӯ䗴៤᮴㒓⬉ᑆᡄDŽ䖭 ⾡ᚙމϟˈৃ㛑䳔㽕⫼᠋ᇍ݊ᑆᡄ䞛পߛᅲৃ㸠ⱘᮑDŽ WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Installation An important section covering the first time installation of the Content Server. Observe that for security reasons we strongly recommend that you change the IP address from DHCP to static as soon as the unit is in production. Table of Contents D13898.
Preparing for Use TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE What’s in the Box? Rack Mounting (optional) To avoid damage to the unit during transportation, the Content Server is delivered in a special shipping box, which should contain the following components: Before starting the rack mounting please make sure the TANDBERG Content Server is placed securely on a hard flat surface. Disconnect the AC power cable, if applicable.
IP Address Setting Configuration TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About IP Address Setting IP Settings Menus Available The Content Server requires the IP Address Settings to be configured before it can be used. IP Address can be configured using the LCD Panel—see the block diagram to the right and the example on the next page. The front panel keys are used as follows: Use this key to enter the edit mode and confirm selection or entry. Menu title is shown in orange.
Examples of Front Panel Operation TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Set the IP Address to Static We strongly recommend that you change the IP address from DHCP to Static once the Content Server is in production. Use the examples on this page together with the diagram on the previous page to set the IP address. Example 1: Setting the IP Address Type Press Enter to produce the menu.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Quick Setup The Quick Setup section will help you get your Content Server online and operational quickly. Please note that as a security precaution, you should change the administrative password at setup time and before the Content Server is used in production. Table of Contents D13898.
Basic H.323 Services Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: 1. Setting up H.323 services via the Content Server interface. Step 1 - Initial Setup 2. Making a test call recording. Start a Web browser and enter the IP address of the Content Server. You can use either http or https, with https recommended for administrative access.
Basic H.323 Services Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: 1. Setting up H.323 services via the Content Server interface (described on the previous page). Step 2 - Call Recording Test If you have logged out, log back in to the Content Server web interface via http or https://. Go to Conference Setup > Create Conference. 2. Making a test call recording.
Basic H.323 Services Setup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: 1. Setting up H.323 services via the Content Server interface (described two pages back). 2. Making a test call recording (described on the previous page).
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server TCS Administration The Operation section contains important information about: • Recommended Next Steps in Setting up Your Content Server • Product Registration and Security Updates • Shutting Down and Restarting • Restoring to Default Settings Table of Contents D13898.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Recommended Next Steps in Setting up Your Content Server What Why How Register your Content Server using Y������������������������������������������������������������������������������������������������������������������������ ou need to register the Content Server if you would like to be contacted when updates to the TANDBERG Content Server bethe Registration Card come available. Use the Registration Card or via the web at www.tandberg.
Product Registration and Security Updates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Security Updates Product Registration Security Certificate Management You need to register the product if you would like to receive an email from TANDBERG Constant Care Services when updates to the TANDBERG Content Server become available. All relevant security updates for the TANDBERG Content Server are available from the following ftp site: http://ftp.tandberg.com/ pub/software/device_security/.
Shutting Down and Restarting TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE System Status Command Menu Structure Restarting the Content Server The LCD panel display indicates the current status of the Content Server. 1. Press Enter to display the Main Menu screen IP Settings. See the Installation section. 2. From the Main Menu screen, use the Up or Down arrow to select Commands LCD panel display when a call is currently in progress. 3.
Restoring to Default Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Restoring to Default Settings The administrator can restore the Content Server to default settings partially or fully via the LCD panel. A partial restore to default settings—Config Restore—restores the default configuration files and templates, but does NOT affect the content stored on the server.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Backing Up and Restoring the Content Server This section describes the backup and restore procedures for the TANDBERG Content Server. Please note that scheduled backup functionality is only available in version 2.3 or higher. This document covers version 3 of the TANDBERG Content Server Adminstrator Guide. Table of Contents D13898.
Backing Up Your Content Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Backing up The Backup Procedure The backup procedure described here will back up your application, database, media and all settings. This full backup differs from the partial backup tool used in S2.0 which only backed up the database. This procedure alllows you to make one-off as well as scheduled backups. We recommend regular backups, and making a special one-off backup before upgrading your Content Server.
Backing Up Your Content Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Backup Procedure cont. Select Back up files and settings. From the What to Back up screen, select Let me choose what to back up. From the Items to back up screen, select the check boxes next to: Local Disk [C:], Local Disk [E:] and System State From the Backup Type, Destination and Name screen: Browse to the network location or USB Hard Drive you want to use for your backup.
Scheduling Backups TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Scheduling Backup Procedure Open the Backup and Restore Wizard as described on the previous pages. Select Advanced Mode. This will open the Backup Wizard. From the What to Back up screen, select Back up selected files, drive, or network data. Click Next. Click on the Schedule Jobs tab. From the Items to back up screen, select the check boxes next to: Local Disk [C:], Local Disk [E:] and System State.
Scheduling Backups... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Scheduling Backup Procedure cont. From the Type of Backup screen, select the type of backup from the following options: From the How to Backup screen, select Verify data after backup. Normal. Backs up selected files and marks each file as backed up Copy. Backs up selected files but does not mark any as backed up Incremental.
Scheduling Backups... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Scheduling Backup Procedure cont. After clicking OK, you will be prompted twice to supply the password for the account that the backup will run under. Table of Contents D13898.06 MAY 2008 Introduction Installation Quick Setup TCS Administration The below screen, Completing the Backup or Restore Wizard, will summarize your backup information.
Restoring your Content Server from Backup TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Restoring Procedure End any calls in progress and open Remote Desktop access to your Content Server. In the following Component Selection screen, select TCS database Engine and click on Next. Uninstall the TANDBERG Content Server. From Start > Control Panel, open Add or Remove Programs. Select TANDBERG Content Server and click on Change. At the following screen, select the Remove option.
Restoring your Content Server from Backup... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Restoring Procedure cont... Start the Backup Wizard. Select Restore files and settings. From Where to restore screen, leave the default setting— Original location. From the What to restore screen, select the check boxes next to: Local Disk [C:], Local Disk [E:], and System State Acknowledge the following warning about System State restore.
Restoring your Content Server from Backup... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Restoring Procedure cont... Leave the default options selected on the Advanced Restore Options screen. Click on Finish on the following screen, Completing the Backup or Restore Wizard to start the restore process. Once the restore has completed, more detailed information can be obtained by clicking on the Report button. Table of Contents D13898.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Administrator Settings This section describes all the options that appear under the Administrator Settings menu of the web interface. These options allow you to configure the various settings and functions of the Content Server. Table of Contents D13898.
Accessing Administrator Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Administrator Settings The administrator needs to review the administrator settings and configure the settings based on the requirements of the installation site. Logging In to View the Administrator Options Use a web browser to log in to the Content Server interface via http or https:/ /. Click on Login. Enter your administrator user name and password.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Site Settings The Site Settings options Administrators need to review configuration information in the Site Settings menu to ensure that the system is configured properly for their installation site. See System Information section. See Gatekeeper Settings section. All changes made in the Site Settings page need to be confirmed by clicking the Save button at the top or bottom of the page. See Advanced H.323 Settings section.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE System Information Restart Service. This will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback). Before restarting the service, check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD panel of the unit. The Site Settings page will also display a warning if calls are in progress.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Gatekeeper Settings Current Status. Displays the status of Content Server registration with the gatekeeper (registered or not registered). Restart Service (see Site Settings) will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback). Gatekeeper Enabled. Choose Enabled to register with the gatekeeper. E.164 Alias.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Advanced H.323 Settings Use Static Ports is disabled by default. This means that the system will dynamically allocate which ports to use when opening a TCP/UDP connection. Restart Service. (see Site Settings) Restart Service will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback).
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE SIP Settings Status. Displays the status of Content Server’s registration with the SIP registrar. Status: Displays the status of Content Server registration with the SIP registrar. Registrations: Displays all Aliases that are registered to the SIP registrar. The clickable link View all SIP registrations link to the SIP Alias Registration screen. Display name. Enter the Content Server’s SIP display name. SIP enabled.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Authentication This section allows you to configure authentication modes for the Content Server. Authentication determines how users log in to the Content Server and the username and password that they must use. For more information, see also the Prompting Users to Log in section.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Authentication Settings Authentication. Choose the authentication method for the Content Server. Add LDAP Server. Allows you to add up to four additional servers that the Content Server will look up to authenticate users. Local. If you select local authentication, only users with valid local accounts who have been added through the User Management page will be able to log in. Local groups are not supported.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE LDAP Server Settings Server address. Enter the DNS name or IP address of your LDAP server. Only Microsoft Active Directory Server is supported for 3.x and 2.x versions of the Content Server. User DN. This is the LDAP identifier of the account in your domain which the Content Server will use to identify the user who is trying to log in.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE API The TANDBERG Content Server includes an Application Programmer Interface (API) which has been designed to provide mechanisms for external systems and services to get information from, and add information to the TANDBERG Content Server. The External Management API has been designed for integration with the TANDBERG Management Suite (TMS) but may also be of use with other management systems.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE User Properties Choose Allow Guest Access to enable access to the Content Server for guests. When this option is checked, users do not have to authenticate to view conferences. Guests can only view conferences that have Allow access to all users checkbox selected in Conference permissions. Table of Contents D13898.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE System Defaults Default Recording Alias. If the system E.164 alias, system name or content server IP address is called from an endpoint, the Recording Alias specified here will be used for recording and/or streaming the call. Default Media Servers. Servers specified in this section will be used by default in new templates. • Live Windows Media. The Local Windows Media Streaming Server is used by default.
Users TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Viewing the Users Page About Managing Users The Users menu is used to add new users, change user privileges and delete users. There may be too many users to be displayed on a single page with the selected number of users displayed per page. Go to the other pages here. GUEST ACCESS The Content Server supports guest access to view conferences.
About Adding Users TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Adding Users Under Local Authentication If Local authentication is selected in Site Settings, local users can log in to the Content Server. Firstly, you need to ensure that local user accounts have been created on the Content Server. You can create local user accounts from the Windows Server administration site in the Administrator Settings menu.
Adding Users TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About the Add Users Page Adding Administrators, Owners and Users Use the Add Users page to add users to the system. To ensure users have the right privileges, enter user names in the correct text field: Users need to be added to the user database on the Content Server in order to log in. • Users entered in the Add Administrators text field will have administrative privileges.
Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Templates Page About Templates The contents of a template determine how a videoconference is streamed/recorded by the TANDBERG Content Server. There may be too many templates to be displayed on a single page given the preset number of templates displayed per page. Go to the other pages here. Check your Preferences to change the number of displayed Items Per Page.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Template Editor About System Templates A number of System Templates are available with S3 (which is the TANDBERG Content Server version described in this document). System templates cannot be changed but they can be edited and then saved as a new template. If changes are made to the template and you want to keep it, enter a new name for the template and click the Save As button. The new name will initially be called “Copy of ...”.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Template Section Name. The name of the edited template. Output Viewing Options The Output Viewing Options allow you to chose the different ways in which conferences created using this template can be viewed by users.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Content Viewer (I) Output Layout Movie Settings The Output Layout determines the way in which conferences are streamed and played back. Formats. There are three formats available.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Content Viewer (II) Movie Settings Movie Settings Conference Sizes. You can select up to two conference sizes. Your selection of conference sizes in the Template Editor should be based on the end-user’s streaming environment and Internet connection. Large. If your users have access to a high-speed LAN, choose ‘Large’.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Content Viewer (III) Movie Settings Live Media Server Settings. Select the correct Media Server from the list for Live Streaming. If only one is set up, this will be selected. If none are set up, the following error message will be displayed: Your movie(s) will not be broadcasted live until you have a live enabled Media Server set up. On Demand Media Server Settings.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Portable Devices Section This section will only be available if the Create movies for Portable Devices option was selected in the Output viewing options section. Movie Settings. Choose the outputs for your portable devices. Options are: • iPod Video • iPod Audio • Zune (Microsoft compatible) Video • Zune Audio. Output Layout Switching—creates one video output.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Download Section Output Layout Movie Settings These options will only be available if the Create movies for Download option was selected in the Output viewing options section. Formats—there are three formats available. Windows Media for playback using Windows Media Player on a Personal Computer, MPEG4 for playback using QuickTime on a Macintosh and Real Media for playback using Real Media Player.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Summary Section Viewer Summary.Displays the retranscode option if the Conference was only broadcast live. The Path and URL for the Live transcoded outputs for both Main and Dual videos are also displayed. If retranscoding has occurred, the information is repeated for the Offline transcoded videos. Portable Devices Summary. Shows information about the outputs created by this template for Portable Devices.
Adding Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Template Editor To add a new template, go to Templates menu item. You will be taken to the Templates page. Click the Add Template button at the bottom of the list of Templates. This will take you to a blank Template Editor page. On this page you can configure the new template and then save it. Enter the Name of the Template as meaningful as possible for the users who will be selecting Templates for their Personal Recording Aliases.
System Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About System Templates The System Templates Available The table shown here lists the default Windows Media System Templates that come installed with the Content Server. Table of Contents D13898.06 MAY 2008 Introduction Installation Description Recorded Output Windows Media PoP Live and On Demand Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand.
Media Servers TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Media Servers The Media Servers Options Use the Media Servers page to configure external streaming servers for live streaming and on demand playback of Windows Media, MPEG4 and Real Media. External streaming servers configured here will be available when you create new templates or edit existing templates. You can also specify your configured servers to be the default servers for new templates.
Adding Windows Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Configuration Options Server Settings Click on the Add Windows Media Streaming Server to create a new server for streaming Windows Media. Server Settings Name. Enter a descriptive name for the server. The server name will be used in a template when selecting a media server. This field is required. The configuration options for your Windows Media streaming server include live and on demand streaming.
Configuring Windows Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Live Streaming Settings Server push Live Settings Server push. Select this option if you want to push your live stream to an external Windows Media streaming server. User Name. Enter the user name to be used for authentication with your streaming server. Port. Enter the port to be used with an external Windows Media streaming server.
Configuring Windows Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Live Multicast Streaming Settings (streaming on a dynamically assigned IP address) Before you can start delivering your live content as a multicast stream on a dynamically assigned IP address you need to: 1. Check the TCSmulticastTemplate publishing point and verify that the IP address under Destination multicast IP address and port is correct (or modify it if necessary). 2. Configure a multicast delivery server.
Configuring Windows Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Live Multicast Streaming Settings (streaming on a fixed IP address) Before you can start delivering your live content as a multicast stream on a fixed IP address you need to: 1. Configure a multicast delivery server. 2. Specify the Advanced Live Multicast Settings. Once you have done that, you must add the multicast delivery server to your template in order to start using it.
Configuring Windows Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... On Demand Settings Media location On Demand URLs Write movies to the default media location. Select this option if you want your media to be written to the Content Server’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for Windows Media files is (media location)\data\media. Use default on demand URLs.
Adding QuickTime or Darwin Streaming Server Configuration Options TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The QuickTime Or Darwin Streaming Server Settings The Content Server default installation supports only HTTP-based on demand streaming of MPEG4 from its local IIS Web Server. An external media server must be set up for live unicast and true (RTSP) on-demand streaming of MPEG4. Server Settings Name. Enter a descriptive name for the server.
Configuring QuickTime or Darwin Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Live Unicast Streaming Settings Live UNICAST SETTINGS Live URLs Streaming port range start. Specify the start port for your streaming port range, e.g. 30000. The start port must be an even number. The Content Server will use the streaming start port + 30 to be used for streaming live calls, eg. a port range from 30000 to 30030.
Adding QuickTime or Darwin Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The On Demand Settings Media location On Demand URLs Write movies to the default media location. Select this option if you want your media to be written to the Content Server’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for MPEG4 files is (media location)\data\www. Use default on demand URLs.
Adding Real Media Streaming Server Configuring Real Media Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Real Media Streaming Settings Options Click on the Add Real Media Streaming Server to configure an external server for streaming Real Media. Live Streaming Settings Server Type. Select either Server G2 or Server 90. Port. Enter the port to be used for live streaming off your Real Media server. Server Settings Broadcast Point. Enter the broadcast point for the server.
Adding Real Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The On Demand Settings Options Media location On Demand URLs Write movies to the default media location. Select this option if you want your media to be written to the Content Server’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for Real Media files is (media location)\data\www. Use default on demand URLs.
Call Configurations TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Call Configurations Call Configurations Overview The Call Configurations page allows administrators to set up different configurations for calls. These call configurations can then be selected in a Recording Aliase and used in a call. The System Call Configuration cannot be deleted. It can be edited and then saved as a new Call Configuration.
Editing, Duplicating or Creating a New Call Configuration About Editing TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Call Configuration Editor Settings This is very similar to the template editing described in the articles on Template Editor. Name. Use the Name field to provide a short description of your call configuration file. System call configuration cannot be altered— instead it can be edited and saved under a new name to allow changes to be made. H.239 Capabilities Enabled. H.
Categories TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Categories Adding Categories A conference can be assigned a Category to make searching for conferences quicker for the user. Personal Recording Aliases can be assigned a category so that any conference created using the alias inherits the category. There are six categories that come with the Content Server installation, Announcement, Education, General, Meetings, News and Training. Each category contains a name and a description.
Server Logs TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Server Logs The Server Logs Page Content Server logs from the Content Engine, Content Library and Transcode Engine and Helper are available from this menu item. • Content Engine logs are displayed by default. • Select the service you want to see the log for from the drop-down menu. • To view a log, click on name of the log file and you will be prompted to open it with your favorite text editor or save it to disk.
Server Logs TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Library logs The Content Library logs page displays the phperror log. This log includes information about errors reported by the PHP interface. This log contains PHP execution errors and database exceptions reported by the interface - most can be ignored unless something unexpected has occurred while using the interface. The phperror log file will roll automatically once it reaches approximately 5 MB.
Server Maintenance TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Server Maintenance The Server Maintenance Page This page allows administrators to: • • • • Software information. The installed software version and build number, serial number, and option keys installed on the TANDBERG Content Server. View Software Information View Disk Space View details of the Media Storage Location Upgrade the Content Server Software Disk Space.
Media Storage Location TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Media Storage Location The Media Storage Location Information The default location for your media files is drive E: on your TANDBERG Content Server. You may change this location to store files on a Network Attached Storage (NAS) by using the TCS NAS Wizard.
Changing Media Storage Location TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Configuring the NAS • • • Make sure that your Content Server is on the same domain as the NAS Remote desktop into your NAS Set up a share with a folder inside it. Set permissions and security settings on the share to allow the Content Server full control over the share: • Right-click on the share and select Sharing and Security... • Click on Permissions • Click Add • Click Object Types.
Changing Media Storage Location TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Changing to Alternate Storage Location Before you start, log in as the default administrator to the Content Server via Remote Desktop and add the domain account with permissions over the NAS share to the local administrators’ group. Log out. Click on Next to start the NAS Wizard.
Changing Media Storage Location TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Changing Back to the Default Media Storage Location Log in via Remote Desktop to the Content Server using the domain account which has both administrative rights on the Content Server and permissions over the NAS share. Click on Next to start the NAS Wizard. Go to Start Menu > All Programs > TANDBERG > TCS > TCS NAS Wizard, or double-click the TCS NAS Wizard shortcut on the desktop.
Windows Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Windows Server The Windows Server Page Selecting this menu item opens up the Windows Server administration page in a separate window. This page can also be accessed by typing https://:8098 in the Web browser URL field. The Windows Administration site can be used for: • Changing the Administrative password and updating Date and Time settings • • Creating local user accounts.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Conference Setup Read the Conference Setup section for information on: • Making calls from the Content Server Web Interface. • Using and managing Recording Aliases • Managing access to Conferences • Editing Conference Metadata. Table of Contents D13898.
Initial Steps When Creating a Conference TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Conference Setup Logging In The TANDBERG Content Server enables users with Editor and Administrator privileges to record video calls and to edit their recorded content. Click the Login button at the top right of the screen. Depending on your authentication method, one of the following screens will be displayed.
Creating Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Creating a Conference The Create Conference Settings Call Information. These setting include live and non-live Recording Aliases, the Dial Number, Bandwidth (kbps) and Call Type Call Settings. Use this menu item to create Ad Hoc conferences from the Content Server interface. A Scheduled Conference will end an Ad Hoc call. In the Conference Setup menu in the menu bar, choose the Create Conference option.
Creating Conferences (continued) Call Information ! TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Templates Determine Outputs! The Call Information Settings Recording Alias. Choose a Recording Alias from the drop down list. A maximum of five calls can be active at any one time and two of these can be streamed live. The Recording Alias determines the outputs for each recorded conference. The call can have a live streamed component or be for on demand viewing only, that is, have non-live outputs.
Creating Conferences (continued) Conference Permissions TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Conference Permissions Settings Allow access to all users. If this checkbox is selected AND Guest access is enabled in Site Settings, all guests can view the conference. Users are entered into the Conference Permissions page to enable them to view or edit confernces.
Creating Conferences (continued) Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Conference Metadata Settings The Conference Metadata will be retrieved from the recording alias that has been selected in the Call Information section of the screen. Name. The name of the conference that participants will see. When a call is placed, additional metadata on screen will include: Date, Duration and URL information. Description.
Creating Conferences (continued) Call Information: When in a Call TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Call Information The Call Information Display Remote System. The endpoint or device the Content Server is connected to. After the Place Call button has been clicked on, the call information will be updated with current information about the call. Call Protocol. SIP or H.323 Call Speed (kbps). The call speed for the recording. Recording Alias Name.
Creating Conferences (continued) Ending the Call TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Ending the Call from the Web Interface About Ending Calls There are two ways of ending a call: You can end a live call by hanging up the call at the endpoint. To end a call from the Content Server Interface, first list the Live Conferences from the View Conferences menu. Click the Edit link for the conference that you want to end.
Creating Conferences (continued) Recording Ad Hoc Calls TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Dialing in A Recording Conference Logo Displayed at Far End Users can record their calls by dialing in to the Content Server from H.323 devices. Once connection to the Content Server has been established, a Recording conference poster will be displayed at the endpoint. It is possible to make calls by dialing: If the template does not have a live output, it will be available for on demand viewing.
Creating Conferences (continued) Using TMS to Schedule Calls TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Scheduling Calls with TMS About TMS Scheduling It is possible to schedule calls to be recorded by the Content Server through TMS (TANDBERG Management Suite). A user who logs in to TMS 11.8 or above with their user name will see their own Personal Recording Aliases and any System Aliases in the Recording List of Aliases.
Creating Conferences (continued) Recording Alias Options TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Recording Alias Options Recording Alias Options and User Privileges Recording Aliases are used to record a Conference and they contain all the relevant information about the Call. The recording alias options are available from the Conference Setup menu and only for users with administrator or owner privileges.
Creating Conferences (continued) Creating New Aliases TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Creating New Aliases An Overview of the Options Recording Alias. Specify the name for the recording alias to display in the list of aliases and when creating a conference. Select if this is a system alias. Select the owner for the alias. The owner will be able to edit the alias and select it when creating an ad hoc conference from the interface.
Creating New Aliases (continued) Creating a New Recording Alias TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Recording Aliases An Overview of the Options Name. Enter a meaningful name for the recording alias as this will display in the list of recording aliases as well as in the drop down list when creating an ad hoc conference. Owners can edit their recording aliases and they will be displayed in the Recording Aliases page from the Conference Setup menu.
Creating New Aliases (continued) Specifying Properties TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Specifying Properties An Overview of the Options Types of Aliases H.323 ID. Enter a unique H.323 ID to select this Recording Alias when another system calls the Content Server. The Content Server must be registered with a Gatekeeper to use an H.323 ID. If the Content Server is registered to the gatekeeper as gateway, this alias needs to be used with a prefix specified in Site Settings.
Creating New Aliases (continued) Specify Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Specifying Settings An Overview of the Options Template. Select an output Template for the Recording Alias. Templates can be created, edited, and deleted by Administrators on the Templates page. Check the Template Output Description to ensure that appropriate outputs will be generated when a conference uses this Recording Alias.
Creating New Aliases (continued) Specifying Default Conference Permissions Entering User Names TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE An Overview of the Options Select Allow access to all users to give all users permission to view this conference.
Creating New Aliases (continued) Specifying Default Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE An Overview of the Options About Default Conference Metadata. Conference Name. The conference name displayed when conferences are listed. If no name is entered, one will be created at time of recording the conference. The default created conference name is made up of the recording alias name and the date/time of the call.
Editing Recording Aliases TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Who Can Edit What? What Administrators Will See Administrators can edit all recording aliases but owners can only edit some settings in their own aliases. This screen is similar to the screen you see when creating new recording aliases. If you are an administrator you may edit all there is to edit.
Delete Recording Aliases TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Deleting Selecting Which Ones to Delete Only administrators can delete recording aliases. To delete all recording aliases, click the select box next to the title Name and click the Delete Selected button. To delete a single alias, select the check box to the left of the alias’s name and click the Delete Selected button.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server View Conferences This section contains information about the View Conferences menu, including live, recorded and pending views and explains different conference views and permissions depending on user roles and access lists set on conferences. Here you will also find instructions on how to get help when using the TANDBERG Content Server. Table of Contents D13898.
Conference Types TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Conference Types Details The three types of conference views are Live. They are occurring at the current time. • • • Users can receive an e-mail with a URL link to view the conference. Live Recorded Pending They can also click the link provided in the list of live conferences. If the live conference finishes while you are watching it, you can close the window and reopen it to watch the recorded conference. Recorded.
Navigating the Interface TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Category Sorting Conferences Each conference can be assigned a Category at time of creation or after the conference has concluded. To sort conferences, use the Sort By: options at the top right of the screen. By default all conferences are displayed in the interface. Desc stands for Descending (going down a mountain) and means Newest first for Date Added and (Z to A) for Conference Name, Speaker and Location.
Navigating Between Pages TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Navigation Options Total number of conferences in this list. The initial view of a screen that consists of a number of pages to display will look something like this view. Click on the Next Page Arrow to go to the next page. In this example there are more than 10 pages of screens and 51 conferences found for the current category and search. Click on the Page number to go directly to that page.
Prompting Users to Log in to View a Conference TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Log in and Log out Setting up Authenticated Access Users of the TANDBERG Content Server may be prompted to login to view conferences. If the Content Server has Guest Access enabled (under the User Properties section in the Site Settings menu), then nonauthenticated users will be able to browse conferences that allow all users to view them without logging in.
Context Sensitive Help TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Context Sensitive Help Examples The TANDBERG Content Server now has context sensitive help for all screens. Activate this by clicking Help at the top right of each screen. A question mark will be activated for any on screen help. A link to the user manuals on the TANDBERG web site will also be displayed next to the help link. The Help question marks will stay on each screen until the user clicks on Help again to turn Help off.
Displaying Copyright TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Displaying Copyright The Copyright Display To display copyright information, click on the text in the lower right corner of the screen. This is copyright information regarding the Content Server as such and it contains no copyright information regarding the recorded material itself. Table of Contents D13898.
Preferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About User Preferences User Preferences Pop-up Window Each user has their own preferences that change the number of items displayed of screens and whether Conference size is determined automatically or by the user. To change your preferences, click the Preferences link at the top right of the screen or on your user name displayed at the bottom left of the screen. This will display your user preferences enabling you to modify them.
Content Viewer TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Accessing Content Viewer The Content Viewer Display The Window will display the video, either as two videos (main and dual separate), joined (main and dual as one), switching (main then dual when it is activated) or picture in picture (big dual and main in a corner). Indexes will be presented if they are present. To access the Content Viewer, click on the thumbnail, the conference name or the Play icon and text.
The Video Display TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Video Display Sizes Examples of Video Display Sizes The Conference is displayed in a window scaled for the size, conference format and items in the conference. A Conference that has indexes and dual with the main video will be displayed differently to a conference that has just one video output. There Are Two Ways to View a Video 1.
The Video Display Controls TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Controlling the Video Display The Video Display Control Features The Play Progress Bar shows: The video display controls let you start and pause the video as well as adjust the volume. You can use the Play progress bar to move to any position in the video. • the progress of the downloading video • the position where the video is playing • a slider you can move to any position in the video.
Indexes TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Indexes Index Features Indexes are available in the viewer if an editor of the conference has created them in the Content Editor. Indexes are used to progress the conference to the time where the index was added. By clicking an item in the Index, the video will move and start playing at that reference point and display the corresponding slide. Indexes save time when users are trying to find a specific place in a conference to review.
The Presentation Window About the Presentation Window TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE How The Different Layouts Look Your presentation will look differently depending on the type of layout you choose for your conference. You have four choices: Joined. In the Joined layout, the presentation is always displayed to the right of the main video. If Dual Video is never activated during the conference, a TANDBERG streaming poster will be displayed.
Editing Recorded Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Editing Conferences The Editing Conferences Page Recorded conferences can be edited. Conference permissions and metadata can be changed. Using the Content Editor, indexes can be added, conferences can have their In (start) and Out (end) points changed and another conference can be added. Also, additional outputs to the original template can created using Add Outputs.
Editing Conference Permissions TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Editing Permissions The Editing Conferences Permissions Page Allow access to all users. If the Allow access to all users checkbox is selected AND Guest access is enabled in Site Settings, all guests and authenticated users can view the conference. Editors. Editors can edit and delete a conference. Users. Users can view the conference. Entry in the Users field is disabled if Allow access to all users checkbox is selected.
Editing Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Editing Conferences Metadata Page All the fields shown here, except the Name are optional and can be left empty, but the more metadata provided will make it easier for users to find your conference. Name. The name of the conference that participants will see. Click the Save button if you have made changes to any fields on the screen. Description.
Conference Thumbnails TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Conference Thumbnails The Conference Thumbnails Up to 5 thumbnails will be generated for a recorded conference. They are created at 5 seconds, 1 minute, 5 minutes, 30 minutes and 1 hour. The default thumbnail is set to 30 minutes, unless the call is shorter, then the last generated Thumbnail will be used. If the output is two videos, the thumbnails will be of the main input.
Content Editor TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About the Content Editor What the Content Editor Looks Like Use the Content Editor to edit your conference in the following ways: • Change the In and/or Out point/s of the conference • Add indexes to the conference • Add another conference to the edited one. Access to the Content Editor is available from the Edit Conference page to Administrators and Users who have permission to edit a conference.
Adding Indexes TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Indexes How It Looks with Indexes Adding Indexes An Index is a point in a Conference that a User can click on to advance the Conference to. Only Editors to Conferences can add Indexes. Adding Indexes into the timeline is done by clicking the Add Index text link when the scrubber bar is correct place while the clip is playing.
Removing Indexes TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Selecting an Index About Removing Indexes Select the indexes to be removed by clicking the select box to the left of the marker time. When the indexes that you want to remove have been selected, click the Delete Selected button. Note: Click the Save button after changes have been made. The Result of the Index Being Deleted Table of Contents D13898.
Adding Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE How It Looks When the Add Conference Button Is Clicked About Adding Conferences Add Conference Options Use the Add Conference option to add and then edit two different conferences on your TANDBERG Content Server into one. Click the Add Conference button and a list of available conferences will be displayed. Click the Add Conference link for the Conference you want to add to the currently edited one.
Adding Outputs TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Add Outputs Screen About Adding Outputs Administrators, owners and editors can Add Outputs to a conference once it has completed. Why would you do this? The original recording may not contain the correct outputs needed by your users or a request is made for a format that was not created and so you add it to the conference. Read the Template Editor section of this Manual as to how to use this screen.
Example Screenshots TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Adding Format MPEG4 and a new size Large Portable Devices This will result in a new Windows Media Large size as well as and MPEG4 Medium and Large all with the Two Videos Layout. Download A new Windows Media Audio only download is to be added to the Windows Media Medium download that has already been created. A new iPod Audio output has been added to the iPod Video that has been created already. Table of Contents D13898.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Appendices The Appendices contain information you may need to better understand the TANDBERG Content Server. Here you will find an LCD panel overview, a compatibility guide (which browser and media players version to use), Content Server port assignment, and recording templates overview. Table of Contents D13898.
Appendix 1: LED Panel Menu Structure TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Status is displayed as: • Idle (when the server is not in a call and not transcoding). • In Call (when the server is in a call). • Transcoding (when the server is not in call and transcoding is in progress). Table of Contents D13898.
Appendix 2: Compatibility About Compatibility For correct playback of streaming video on client machines, please read the compatibility notes on this page. TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Recommended Player Versions Platform and Browser Version Compatibility OS MAC WIN Browser FireFox 2 and higher Safari 2 and higher Mozilla FireFox 2 and higher Internet Explorer 6.
Appendix 3: Recording Templates at a Glance Description TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Recorded Output Windows Media PoP Live and On Demand Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand. Windows Media PoP Live and On Demand with Portable Device Download Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand.
Appendix 4: TANDBERG Content Server Port Assignment TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The table lists ports used by the TANDBERG Content Server. Port Protocols Used by 80 TCP The TANDBERG Content Server web application 443 TCP The TANDBERG Content Server web application on SSL 554 TCP, UDP WMS RTSP Server Control Protocol 1718 UDP Gatekeeper discovery 1719 UDP RAS 1720 Table of Contents D13898.
Contact Information TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Philip Pedersens vei 20 1366 Lysaker Norway Telephone: +47 67 125 125 Telefax: +47 67 125 234 Video: +47 67 126 126 E-mail: tandberg@tandberg.com Table of Contents D13898.
