User Manual Software version F4 D13865-01 This document is not to be reproduced in whole or in part without permission in writing from:
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Environmental Issues TANDBERG visual communication products significantly reduce the need for travel and thereby help reduce various types of pollution. TANDBERG recommends the use of low energy peripherals, such as EnergyStar™ monitors. Thank you for buying a TANDBERG product. Battery handling The batteries for the Remote Control are Long Life Alkaline batteries, which means you will need fewer batteries, further benefiting the environment.
TANDBERG COMPASS MXP / UTILITY MXP Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O.
TANDBERG COMPASS MXP / UTILITY MXP Table of Contents 1 Introduction............................................................................................................................... 1 1.1 At a Glance ............................................................................................................................ 3 1.2 Menu Structure ...................................................................................................................... 5 2 Installation ...............
4.1.8 Screen Settings........................................................................................................ 66 4.1.9 Software Options ..................................................................................................... 71 4.1.10 Date and Time Settings ........................................................................................... 72 4.1.11 Max Call Length .......................................................................................................
TANDBERG COMPASS MXP / UTILITY MXP viii
1 Introduction 1 Introduction The TANDBERG Compass MXP provides essential video features for face to face communication in public areas with the quality and reliability found in all TANDBERG equipment. The TANDBERG Utility MXP provides essential video features for face to face communication in rugged environments with the quality and reliability found in all TANDBERG equipment. Audio Quality High-performance audio provides a richer, more complete visual communication experience.
TANDBERG COMPASS MXP / UTILITY MXP NEW H.460, ITU Standardized firewall traversal, support NEW High security network authentication (802.1x) The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an ISDN connection). Presentations The Natural Presenter Package (NPP), makes it possible to receive presentations and comprises: Digital Clarity which provides presentations of exceptionally high quality resolution video.
1 Introduction 1.1 At a Glance Camera Utility MXP The camera is an integrated part of the unit and is centrally placed just above the monitor. On the Utility MXP it is possible to close the camera (for privacy) by sliding across a door. Monitor The Digital LCD displays the far-end videoconferencing site in addition to the menu. Codec Compass MXP The codec is the heart of the system.
TANDBERG COMPASS MXP / UTILITY MXP far end. The power output of the lamp can be varied upon installation (or by service personnel thereafter), and can be adjusted from zero to full power. Remote Control The remote control is only delivered with the TANDBERG Utility MXP. The remote control is located inside the locked cabinet on the Utility MXP, and is intended for system setup when using ISDN.
1 Introduction 1.2 Menu Structure The menu structure is divided in three. The Kiosk Menu, which is available for all users when Kiosk mode is activated, the Main Menu, which contains all functionality of the system and the Administrator Menu that contains all the settings of the system. The menu structure for Kiosk Menu is shown below. Figure 1-2. Kiosk menu.
TANDBERG COMPASS MXP / UTILITY MXP The Main Menu and Administrator Settings are only accessible when Kiosk Menu is deactivated. Select Control Panel and Administrator Settings from the Main Menu. Making changes to the Administrator Settings will change the behavior of the system. The menu structure for Main Menu and Administrator Settings is shown below. Figure 1-3. Main menu.
1 Introduction Figure 1-4. Administrator Settings menu. Note that the system features and menu settings may vary depending on network selection and software package.
TANDBERG COMPASS MXP / UTILITY MXP 2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying communication lines.
2 Installation 2.
TANDBERG COMPASS MXP / UTILITY MXP 2.2 Connecting Cables 1. Power cable Connect the power cable from the wallplate to the power supply. Note: The connection of main electrical supply to the wallplate is described in the Installation Sheet. 2. ISDN cables Connect the ISDN cables to the ISDN connectors on the system. Connect the ISDN cables to the ISDN sockets (S/Tinterface) provided by the service provider.
2 Installation 2.3 Monitor Configuration Power on Switch the system on by connecting the power cable from the wallplate to the integrated power supply. After the system has performed a self-test routine, the main menu will be displayed on the monitor of the Utility MXP (units are shipped with Kiosk Mode OFF). The Compass MXP is shipped with Kiosk Mode ON, and the monitor will therefore display the Kiosk Menu.
TANDBERG COMPASS MXP / UTILITY MXP 2.4 System Configuration The Compass MXP and Utility MXP have default settings from the factory enabling initial use. However the system must be configured for each installation. Configuration settings can be made via the system menu using the remote control, or more easily via telnet or web interface using IP.
2 Installation 3. System Name / International System Name Enter a name in the System Name field using the number keys on the remote control, in the same way as with a mobile or cellular phone. Hold down the # key for one second to switch back and forth from numbers to alpha characters. The International System Name field is only visible if the System Name contains supported Asian and non-Latin text input. 4.
TANDBERG COMPASS MXP / UTILITY MXP 2. ISDN configuration Set the Network type to the desired network. Specify the settings for the selected network in the relevant menu. For details, follow the instructions in ISDN-BRI Settings. 3. LAN configuration Select LAN Settings in the Network menu and specify the necessary LAN settings according to the instructions from your LAN administrator. For details, follow the instructions in LAN Settings. If there is an H.323 Gatekeeper present on your LAN, refer to H.
3 General Use 3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the handset. An incoming call or pressing any key on the Compass MXP will also wake up the system. Quick Key for IP Address If the IP address of the system has been mislaid or forgotten it can be shown temporarily on the screen by pressing the central button on the Compass MXP for at least 5 seconds, until the address appears on the screen.
TANDBERG COMPASS MXP / UTILITY MXP 3.1 The Welcome Screen (Normal Mode) When the system is switched on, the normal welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (main camera is system default). The ISDN/IP numbers and the system name are displayed in the upper right corner. The ISDN Number and IP Number are the dial-in numbers of the system.
3 General Use 3.2 The Welcome Screen (Kiosk Mode) When the system is switched on and Kiosk Mode is ON and Show Menu is ON the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background. An additional welcome screen can be shown if Language Menu is ON. The normal welcome screen will appear after the language has been selected. It is possible to customize the text on the welcome screen. See Menu Settings for how to edit welcome text.
TANDBERG COMPASS MXP / UTILITY MXP Figure 3-3. Language selection menu.
3 General Use 3.3 Using the Remote Control The Utility MXP is only controlled by the handset and from the far end. The system is not designed to be controlled by a remote control accessible to the user. The remote control is only for system setup and maintenance by authorized personnel. The IR receiver is a small hole just below the speaker grill, the remote control must be held directly in front of the small hole. The Compass MXP is controlled by the handset and the five buttons located on the cabinet.
TANDBERG COMPASS MXP / UTILITY MXP 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off. 13. Use the Phone Book to store and recall video contacts for easy placement of calls, see Phone Book. 14. Use the red End Call key to end the current call. Pressing this key when not in a call will place the system in Standby mode, see End Call and Standby. 15. Number/Letter keys function in the same manner as with a mobile or cellular phone, see Number and Letter keys. 16.
3 General Use 3.3.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK. In other menus, pressing Cancel (X) takes you one step back. In an input field, pressing Cancel (X) will delete characters/numbers to the left.
TANDBERG COMPASS MXP / UTILITY MXP 3.3.2 Number and Letter keys When accessing an input field where letters are required, the system automatically goes to letter mode. Writing letters works like on a mobile phone. Press the key that corresponds to your desired letter. Press the key as many times as needed to get the right letter. Change to lower or back to upper case letters with the a/A key, and space with the 0 _ key. To write numbers in a text input field, press the button through all the letters.
3 General Use 3.4 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details. Volume Off This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on, see Volume + and - for details.
TANDBERG COMPASS MXP / UTILITY MXP 3.5 Using the Kiosk Menu Figure 3-5. Kiosk Menu. Press the left / right buttons on the Compass MXP to highlight the appropriate icon, then press the central button to confirm selection.
3 General Use 3.6 Using the Language Menu Figure 3-6. Language selection menu. The language selection menu is an optional menu, and is only active if Language Menu is ON in the Kiosk Settings. Press the left / right buttons on the Compass MXP to highlight the appropriate icon, then press the center button to confirm selection.
TANDBERG COMPASS MXP / UTILITY MXP 3.7 Place a Call Autodial = ON If Autodial is activated on either the Utility MXP or Compass MXP then a call can be placed by simply lifting the handset from the cradle. The unit will then automatically call through the list of names held in either the Local or Global phone book. If no connection is made after 7 seconds the unit will proceed to the next name on the list. If the list is emptied without any connection the system will repeat through the list. Figure 3-7.
3 General Use 3.8 Receive a Call How to answer an incoming call with Auto Answer = ON If Auto Answer is activated then it is not necessary to lift the handset, the call will automatically be answered and connected to the built in microphone and speaker, see Auto Answer for details. If wishing privacy within an Auto Answered call the user can pick up the handset, which will automatically switch the system over to the handset microphone and speaker.
TANDBERG COMPASS MXP / UTILITY MXP 3.9 End Call Figure 3-9. Ending a call.
3 General Use 3.10 Using the Handset The handset has different functions depending on the setup of the unit, and depending on if the unit is outside or inside a call. When outside a call and with autodial activated, lifting the handset will waken the system from standby mode and will start to dial through the names stored in My Contacts. Replacing the handset onto the cradle will end the call.
TANDBERG COMPASS MXP / UTILITY MXP subsequent lifting of the handset will switch between speaker mode and handset mode, and replacing the handset will not end the call Alternative Compass (example) (Settings: Auto answer is OFF and Auto dial is OFF) Lifting the handset outside a call will wake up the system and you will see self view and the Kiosk menu on the screen. Thereafter replacing the handset will make no change.
3 General Use 3.11 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen and LED lamp are black. It is however still possible to receive incoming calls. How to turn off the standby mode: When the system is in standby, pick up the handset (on Compass MXP and Utility MXP) or press any of the buttons on the Compass MXP to activate the system again. The standby mode of the system should be used if the system is to be left idle.
TANDBERG COMPASS MXP / UTILITY MXP 3.12 Phone Book - My Contacts The Phone Book My Contacts is a list of contacts that can be stored locally on the system. Within the normal operating mode (outside of Kiosk Mode) the list is known as My Contacts, and within Kiosk Mode it is represented only as a list on the Make a Call screen. The list of numbers within My Contacts is available for both Auto Dial (if activated) and for ringing via the Make a Call menu (only possible on the Compass MXP).
3 General Use 3.12.1 Add New Contact The Add New Contact function is available from My Contacts. It is recommended to add new contacts remotely using the IP address and the web-interface or telnet. To perform the following using the remote control the Kiosk Mode must first be deactivated. This is done via the telnet or web-interface, or by pressing 5 times on the Phone Book symbol then once on the number 3 on the remote control.
TANDBERG COMPASS MXP / UTILITY MXP 3.12.2 Edit Contact The Edit Contact function is available from My Contacts. It is recommended to add new contacts remotely using the IP address and the web-interface or telnet. To perform the following using the remote control the Kiosk Mode must first be deactivated. This is done via the telnet or web-interface, or by pressing 5 times on the Phone Book symbol then once on the number 3 on the remote control.
3 General Use 3.12.3 Delete Contact The Delete Contact function is available from My Contacts. It is recommended to add new contacts remotely using the IP address and the web-interface or telnet. To perform the following using the remote control the Kiosk Mode must first be deactivated. This is done via the telnet or web-interface, or by pressing 5 times on the Phone Book symbol then once on the number 3 on the remote control.
TANDBERG COMPASS MXP / UTILITY MXP 3.12.4 Copy Contact to My Contacts It is recommended to add new contacts remotely using the IP address and the web-interface or telnet. To perform the following using the remote control the Kiosk Mode must first be deactivated. This is done via the telnet or web-interface, or by pressing 5 times on the Phone Book symbol then once on the number 3 on the remote control. The remote control can be directed to the inside lower edge of the Compass MXP cabinet (i.e.
3 General Use 3.13 Camera Control The camera on the TANDBERG Compass MXP and Utility MXP is fixed and cannot be controlled by the user. The focus is pre-adjusted from the factory to suit a normal face to face call. No user adjustment is possible.
TANDBERG COMPASS MXP / UTILITY MXP 3.14 Dual Stream (DuoVideoTF/H.239) Dual Stream is standard on the Utility MXP and Compass MXP. H.239 is the new ITU standard defining how to send two video sources simultaneously. With Dual Stream you have the opportunity to receive two different live video streams simultaneously, main video and one additional source. This is handy when receiving a presentation. You see the live presentation and the live video of the presenter simultaneously.
3 General Use 3.15 Control Panel The control panel is only available when Kiosk Mode is deactivated. Figure 3-14. Control Panel menu The Control Panel contains the features: Diagnostics Text Chat Audio Demonstration* Administrator Settings Restart User Guide * Audio Demonstration is not available on this product.
TANDBERG COMPASS MXP / UTILITY MXP 3.16 Diagnostics The diagnostics panel is only available when Kiosk Mode is deactivated. Diagnostics allows testing of individual system components and displays the current system settings. Figure 3-15. Diagnostics menu.
3 General Use 3.16.1 System Information Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains: System Name My ISDN Number My IP Number My IP Address Software Version Internal Test Software Options installed Network Lines active Lines not active Hardware Serial Number MAC address Ethernet Speed Table 1. System Information.
TANDBERG COMPASS MXP / UTILITY MXP 3.16.2 Channel Status Comprehensive information about the call progress is available through the Channel Status window. This window indicates the various stages each B-channel goes through whilst establishing a connection.
3 General Use 3.16.3 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site. Some of the information fields will vary dependent on if H.320 (ISDN calls) or H.323 (IP calls) are made.
TANDBERG COMPASS MXP / UTILITY MXP 3.16.4 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
3 General Use 3.16.5 View Administrator Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. The administrator settings available will vary within the MXP system range depending on system and what software options installed.
TANDBERG COMPASS MXP / UTILITY MXP Interlaced Video Quality Main Camera PC Document Camera VCR AUX VNC Split Screen Default Call Settings Call Type Network Bandwidth Restrict (56k) Auto H320 Bandwidth Auto H323 Bandwidth SIP Audio Settings Inputs Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Mix Mode VCR Ducking Level Settings Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Outputs Out1 Out2 (AUX) Out3 (VCR) Out1 Mode Level Settings Out1 Out2 (AUX) Out3 (VCR) Echo Control Mic1 Mic2 Mic3 Audio4 Audio Levelling (AGC
3 General Use MultiSite Picture Mode Picture Control Focus White balance Brightness Video Name Main Cam AUX Doc Cam VCR PC VGA VNC Network Type ISDN-BRI\PRI\Leased E1\T1\Enternal H331 ISDN Switch Type ETSI (Euro ISDN),… Line1 Setup On Number1 Number2 SPID1 SPID2 Line2 Setup On Number1 Number2 SPID1 SPID2 Line3 Setup On Number1 Number2 SPID1 SPID2 Advanced ISDN Settings Subaddress Validate Numbers (MSN) Parallel Dial Send Own Numbers Sending Complete ISDN-PRI Settings Number Range ISDN-PRI Switch T
TANDBERG COMPASS MXP / UTILITY MXP RS449/V.35 Compatible IP Settings IP assignment IP address IP subnet mask Gateway Ethernet Speed H.323 Settings E.164 Alias Use Gatekeeper Gatekeeper IP H.323 Prefix Advanced H.
3 General Use 3.16.6 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.
TANDBERG COMPASS MXP / UTILITY MXP 3.16.7 Warnings If any warnings registered by the system it will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning. Figure 3-16. Warnings. The following warnings are displayed if detected by the system: ISDN BRI warnings ISDN is enabled on BRI line x, but the line is not connected. Please check your network connection or disable the line. (101) There is something wrong with ISDN BRI line x.
3 General Use There is something wrong with the Leased E1/T1 line (Blue alarm). Please check your network connection. (192) There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your network connection. (193) H323 gatekeeper warnings Could not register to the gatekeeper. The gatekeeper rejected to register the system. Another system is already registered with the same alias or H.323 ID. The max capacity on the gatekeeper is reached. Registration failed.
TANDBERG COMPASS MXP / UTILITY MXP 3.16.8 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Control Panel to open the Text Chat window. 2. Enter text with the number keys like on a mobile phone. The text is sent to the far end continuously letter by letter. 3. Press OK to end Text Chat and escape from the text chat window.
3 General Use 3.16.9 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system. See Administrator Settings for further details.
TANDBERG COMPASS MXP / UTILITY MXP 3.16.10 Restart The restart is only available when Kiosk Mode is deactivated. Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort. Figure 3-17.
3 General Use 3.16.11 User Guide The user guide is only available when Kiosk Mode is deactivated. The on screen user guide takes you through a quick step-by-step introduction to videoconferencing. It gives the user basic skills in how to use the system. Figure 3-18. User Guide.
TANDBERG COMPASS MXP / UTILITY MXP 4 Administrator Settings The administrator settings are only available when Kiosk Mode is deactivated. Figure 4-1. Administrator settings menu. Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see Administrator Password.
4 Administrator Settings 4.1 General Settings The general settings are only available when Kiosk Mode is deactivated. When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. Figure 4-2. General settings menu.
TANDBERG COMPASS MXP / UTILITY MXP 4.1.1 Language The system supports 16 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Russian, Finnish, Chinese Simplified, Chinese Traditional, Japanese, Korean, Thai and Arabic. Select the preferred language and press OK to save. Note that pressing the Phone Book button 5 times followed by the number button 1 on the remote control will reset the menu language to English.
4 Administrator Settings 4.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call. When using the Web-interface. When the codec is acting as an SNMP Agent. Towards a DHCP server. H323 ID. Other systems can call in using this name instead of IP-number/IP-address. System Name is blank by default. System name can be alphanumeric and up to 50 characters long. Follow the installation procedure to enter a System Name.
TANDBERG COMPASS MXP / UTILITY MXP 4.1.3 International Name If the System Name contains Asian and non-Latin character text input, the International Name using Latin characters only, must be specified as well. This is in order to make other systems understand the system name.
4 Administrator Settings 4.1.4 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually. On The system will automatically answer all incoming calls. On+Mic Off The system will automatically answer all incoming calls and switch the microphone off when the call is connected. Press Mic Off to switch the microphone on. Off You must manually answer all incoming calls by pressing OK or the Call key.
TANDBERG COMPASS MXP / UTILITY MXP 4.1.5 Phone Book Settings Corporate Directory On The Corporate Directory is available in the menu. Off The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book. Path The Path indicates the function of the management system.
4 Administrator Settings 4.1.6 External Services Settings External Services On When set to On External Services are available. Off When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for External Services. Path Enter the Path to the External Services provider. The services available are defined by the service provider.
TANDBERG COMPASS MXP / UTILITY MXP 4.1.7 Permissions Permissions contains settings for incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account. Access Codes are handy for group systems where there are more users or divisions that share the costs of using the system.
4 Administrator Settings Fallback to Telephony When dialing a number and the system fails to place a video call to the number dialed, the system will attempt to place a telephone call if Fallback to Telephony is enabled. On Enables fallback from video calls to telephone calls. Off Disables fallback. Far End ISDN System Upgrade It is possible to upgrade software remotely, i.e. a far end system may upgrade software on a local system via http on ISDN.
TANDBERG COMPASS MXP / UTILITY MXP 4.1.8 Screen Settings Auto Layout On If Auto Layout is On the system will change layouts automatically depending on the number of participants in a call and if you have a dual video stream or not. Please refer to Layout for more information. Off If Auto Layout is Off there will be no automatic layout changes during a call. All desired layout changes must be done manually.
4 Administrator Settings Figure 4-3. Example of Picture in Picture. Figure 4-4. Example of 1+1 Side-by-Side view (wide screen). Figure 4-5. Example of 1+2 Picture outside Picture (wide screen). Figure 4-6. Example of 1+3 Picture outside Picture (wide screen).
TANDBERG COMPASS MXP / UTILITY MXP Note that the following menu settings do not apply for all TANDBERG MXP systems. Please refer to the actual menu page on your system. VGA Monitor Format To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA Monitor Format to Wide. Note that you should only change this setting if your VGA monitor is a wide screen (16:9) monitor or projector. The VGA and DVI output will then be optimized for Wide Screen VGA display.
4 Administrator Settings Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information available.
TANDBERG COMPASS MXP / UTILITY MXP Figure 4-10. PC Presentation shown in Wide (stretched) mode.
4 Administrator Settings 4.1.9 Software Options In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used. The following options are available: 1. No option 2.
TANDBERG COMPASS MXP / UTILITY MXP 4.1.10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. See IP Services for more details. Auto The NTP IP address is set automatically. Manual The NTP IP address is set manually. IP Address The IP Address for obtaining the date and time information. Time Zone Select the correct time zone for the location of your system.
4 Administrator Settings 4.1.11 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off.
TANDBERG COMPASS MXP / UTILITY MXP 4.2 Menu Settings The menu settings are only available when Kiosk Mode is deactivated. Figure 4-11. Menu settings menu.
4 Administrator Settings 4.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone Book, using the remote control.
TANDBERG COMPASS MXP / UTILITY MXP 4.2.2 Menu Timeout In Call Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call. On The menu will time out automatically after 15 seconds if there is no activity on the remote control. Menu timeout does only apply when you are in a call. Outside a call, the menu will not time out. Off The menu will not time out automatically.
4 Administrator Settings 4.2.3 Balloon Help It is possible to enable / disable the balloon help window. On Choose On if you want help text windows to appear. Off There will be no help text window.
TANDBERG COMPASS MXP / UTILITY MXP 4.2.4 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings.
4 Administrator Settings 4.2.5 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK.
TANDBERG COMPASS MXP / UTILITY MXP In a call, the system will display Far End video in full screen. If Max Call Length is set to a value and the system is in a call, the system will display a warning when it is 5 minutes, 1 minute and 10 seconds left of the call. If pressing OK when the system is in a call, the following menu will be displayed: End Call, Volume and Close. The following Kiosk Mode settings allow you to make some adjustments to the system's behavior in Kiosk Mode.
4 Administrator Settings Kiosk Mode - Auto Dial* On The system will automatically dial to the first contact in the Phone Book when he handset is lifted. If this contact is busy, the system will call the second number in the Phone Book and so on. If the user places the handset in the cradle, the system will switch to Speaker Mode. Only the Far End system can end the call. Off The system will not make a call automatically when the handset is lifted.
TANDBERG COMPASS MXP / UTILITY MXP 4.2.6 Startup Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. On The Welcome Menu is shown when the system wakes up from standby mode. Off The Welcome Menu is not shown when the system wakes up from standby mode. Press the OK button to open the welcome menu. Welcome Picture The Welcome Picture is what you see in the background of the welcome menu.
4 Administrator Settings On Welcome text is displayed on the welcome menu. Off Welcome text is not displayed on the welcome menu. Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Display Welcome Text must be On to be able to edit the welcome text.
TANDBERG COMPASS MXP / UTILITY MXP 4.2.7 Icons The following indicator icons may be set to on or off: Mic Off Volume Off On Air Encryption Bad Network Telephone See On-screen Indicators for details.
4 Administrator Settings 4.3 Presentation Settings The presentation settings are only available when Kiosk Mode is deactivated. Figure 4-14. Presentation settings menu. Presentation Settings contain: 85 Presentation Start H.
TANDBERG COMPASS MXP / UTILITY MXP 4.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video streams at the same time (see also Dual Stream). Presentation Start is Auto by default. This means that you will start Dual Stream (a second video stream) automatically when starting a presentation. Dual Stream requires the Presenter Option and H.263 video. To check which options are installed, see the System Information menu in Control Panel.
4 Administrator Settings 4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video Stream* Enabled Enables H.239 Disabled Disables H.239 * The TANDBERG 550 MXP can only receive Dual Video Stream.
TANDBERG COMPASS MXP / UTILITY MXP 4.3.3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the previous user was using. You can change Startup Video Source to Main Camera, PC, Document Camera, VCR, AUX, VNC or Current depending on what video sources you have available for your system.
4 Administrator Settings 4.3.4 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key. * Only for systems with the PC video input available.
TANDBERG COMPASS MXP / UTILITY MXP 4.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance. Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active.
4 Administrator Settings 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot. Auto A sent or received snapshot will automatically be displayed on the screen.
TANDBERG COMPASS MXP / UTILITY MXP 4.3.7 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP enables you to see an extra picture in your video conference. Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable. A picture in picture is nice when you use Duo Video and you need an extra window to see all the pictures. You can of course show or hide the PIP with the Layout button on the remote anytime.
4 Administrator Settings 4.3.8 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner. Bottom Right PIP is placed in the Bottom Right corner. Bottom Left PIP is placed in the Bottom Left corner. Top Left PIP is placed in the Top Left corner.
TANDBERG COMPASS MXP / UTILITY MXP 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and VNC for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IPaddress of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar. You can also select Command Prompt from the Startup-menu\Run and type cmd then enter.
4 Administrator Settings 4.4 Call Quality The call quality setting is only available when Kiosk Mode is deactivated. Figure 4-15. Call quality menu.
TANDBERG COMPASS MXP / UTILITY MXP 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems. H.264 Bandwidth efficient video compression and decompression. H.263 Normal video compression and decompression. H.261 Legacy video compression and decompression. The system will always have H.261 enabled.
4 Administrator Settings 4.4.2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove “low quality” audio, or if you have interoperability issues calling other systems. G.722 High quality audio (7 kHz at 48kbps, 56kbps or 64kbps) G.728 Compressed normal quality audio (telephone quality, 3.1 kHz at 16kbps) G.
TANDBERG COMPASS MXP / UTILITY MXP 4.4.3 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls. Auto Natural Video Auto will enable transmission of Natural Video from 768 kbps and above. Reception of Natural Video is in this case always enabled.
4 Administrator Settings 4.4.4 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth, especially useful for home offices with different upstream and downstream rates, typically ADSL.
TANDBERG COMPASS MXP / UTILITY MXP 4.4.5 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion Optimized for smooth motion video (CIF/SIF for low bandwidths, iCIF/iSIF for high bandwidths). Sharpness Optimized for sharp video (4CIF/4SIF, SVGA, XGA). Auto The system chooses the best of Motion or Sharpness depending on picture layout and bandwidth. 4.4.
4 Administrator Settings Sharpness*: Improved quality of detailed images and graphics, lower frame rate, ideal for enhancing quality at lower bandwidths. 4CIF will be used from a PAL video input, Digital Clarity 4SIF from NTSC, Digital Clarity w720p will be used from a wide format (HD720p) input VGA/SVGA/XGA from PC, Digital Clarity IVM Resolution The following table shows relationship between Transmission modes selected by the system when Motion or Sharpness is set in the Call Quality menu.
TANDBERG COMPASS MXP / UTILITY MXP Native PAL: 4CIF (704 x 576 pixels), Digital Clarity 448p (576 x 448) iCIF (352 x 576 pixels), Natural Video CIF (352 x 288 pixels) QCIF (176 x 144 pixels) SQCIF (128 x 96 pixels) Native PC Resolutions: XGA (1024 x 768 pixels), Digital Clarity SVGA (800 x 600 pixels), Digital Clarity VGA (640 x 480 pixels), Digital Clarity Wide (16:9) Resolutions: w288p (512 x 288 pixels) w448p (768 x 448 pixels) w576p (1024 x 576 pixels) w720p (1280 x 720 pixels
4 Administrator Settings 4.4.6 Default Call Settings The system will use the Default Call Settings when making a call. In addition to the Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320 Auto bandwidth and H.323 Auto bandwidth in Default Call Settings. Call Type Call Type can be set to: Video Call Telephone Call If either the Call Type is set to Telephone Call or the Place Telephone Call icon is selected when making a call, the call will be set up as a telephone call.
TANDBERG COMPASS MXP / UTILITY MXP Select SIP to ensure that the call is set up as an SIP call. Bandwidth Bandwidth decides the quality of the video picture. When set to Auto the system will establish a connection using a proper bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP calls. When set to Max the system will set up the call with maximum bandwidth depending on the selected network.
4 Administrator Settings Place this type of call by: Set Network to ISDN Set Bandwidth to 128 kbps A field for the 2nd number pops up in Call Settings. Enter the second number in the Call Settings field. For 128 kbps calls that use bonding, ignore the second number field and just enter one number to be dialed. Using sub-address / extension address / MCU password Sub-address is used to address different systems on the same ISDN line and is primarily used in European Countries.
TANDBERG COMPASS MXP / UTILITY MXP 4.5 Audio The audio setting is only available when Kiosk Mode is deactivated. Figure 4-16. Audio settings menu.
4 Administrator Settings 4.5.1 Headset Level Settings Headset mic It is possible to adjust the headset microphone input level according to the sensitivity of the used headset. The on-screen audio level indicator will make it easier to set the correct input level settings. The input level should be adjusted so that the average level reaches within the yellow area, preferably in the middle. The headset microphone input level are adjustable in steps of 1.5 dB from 0 dB to 22.5 dB.
TANDBERG COMPASS MXP / UTILITY MXP 4.5.2 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls. Alert Volume You may change the volume level for the selected ringing tone. Key Tones On There will be a sound indicator when pressing keys on the remote control. Off There will be no sound when pressing keys on the remote control.
4 Administrator Settings 4.6 Video The video setting is only available when Kiosk Mode is deactivated. Figure 4-18. Video settings menu.
TANDBERG COMPASS MXP / UTILITY MXP 4.6.1 MCU Status Line On The MCU / DuoVideo indicator will be displayed and provide information about the conference. Off The MCU / DuoVideo indicator will not be displayed. Auto The MCU / DuoVideo indicator will be displayed for a few seconds and then timed out. When grabbing the remote control, the indicators will be shown again.
4 Administrator Settings 4.6.2 Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request (as ‘http get’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. On Snapshots generation is enabled. Off Snapshots generation is disabled. Note that web snapshots are not generated if the conference is encrypted.
TANDBERG COMPASS MXP / UTILITY MXP 4.6.3 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters. The names correspond to the video names in the Presentation Menu (Choose Presentation from the main menu and open the Main Video or Presentation Video pop up menu).
4 Administrator Settings 4.7 Security The security setting is only available when Kiosk Mode is deactivated. Figure 4-19. Security menu.
TANDBERG COMPASS MXP / UTILITY MXP 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. MultiSite calls*: In order to have encrypted MultiSite calls, all sites must support encryption. The padlock symbol will indicate encryption mode (AES or DES).
4 Administrator Settings 4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried. AES The system will try to use AES with 128 bits encryption when setting up calls. If AES is not supported by the other site(s), no other type of encryption will be initiated.
TANDBERG COMPASS MXP / UTILITY MXP 4.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.
4 Administrator Settings 4.8 Network The network setting is only available when Kiosk Mode is deactivated. Figure 4-20. Network settings menu.
TANDBERG COMPASS MXP / UTILITY MXP 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out. ISDN switch type Select the type of ISDN network connected to your unit.
4 Administrator Settings Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’. Note that this service has limited access on some ISDN networks. Example: 12345678*2 (up to four digit sub addresses are possible).
TANDBERG COMPASS MXP / UTILITY MXP 4.8.2 LAN Settings LAN Settings contain: IP Settings H.323 Settings SIP Settings Wireless LAN Settings SNMP Settings IP Services Quality of Service IEEE 802.
4 Administrator Settings 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “Save and Restart” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect until the system is restarted. IP Protocol IPv4 IP version 4 supported. IPv6 IP version 6 supported. IP Address, IP Subnet Mask and Gateway will be disabled. Both Both IP version 4 and IP version 6 supported.
TANDBERG COMPASS MXP / UTILITY MXP Ethernet Speed Auto The codec will auto-detect the speed/duplex on the LAN. 10/Half The codec will connect to the LAN using 10Mbps speed/Half Duplex. 10/Full 10 Mbps speed/Full Duplex. 100/Half 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”.
4 Administrator Settings DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names. Example: DNS Domain Name is “example.com”, and the name to lookup is “videosystem” will result in a “videosystem.example.com” DNS lookup.
TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.2 H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address and the H.323 ID of the system. H.323 ID The H.323 ID of the system may be specified here. The System name is used if no H.323 ID is entered. H.
4 Administrator Settings Gatekeeper Settings Gatekeeper Discovery Auto The system will automatically try to register on any available gatekeeper. If a gatekeeper responds to the request sent from the codec within 30 seconds this specific gatekeeper will be used. This requires auto discovery on the gatekeeper as well. If no gatekeeper responds, the system will not use a gatekeeper for making H.323 calls and hence an IP-address must be specified manually.
TANDBERG COMPASS MXP / UTILITY MXP CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
4 Administrator Settings Advanced H.323 Settings The Advanced H.323 Settings only have an effect if they are supported by your IP infrastructure. NAT NAT, Network Address Translation, is used when a PC and a videoconferencing system are connected to a router with NAT support. NAT support in the videoconferencing system enables proper exchange of audio/video data when connected to an external videoconferencing system (when the IP traffic goes through an NAT router).
TANDBERG COMPASS MXP / UTILITY MXP H.323 Ports Static When selecting static H.323 ports for TCP connections the ports 5555 to 5565 will be used for Q.931 and H.245 respectively. Dynamic The system will allocate which ports to use when opening a TCP connection. The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack.
4 Administrator Settings 4.8.2.3 SIP Settings Mode On Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Off Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) is usually a full name or system name. Examples: “Alice Wonderland” “System 01” SIP Address The SIP Address is the SIP URI used to address the system. SIP Address (URI): Examples: “alice@example.
TANDBERG COMPASS MXP / UTILITY MXP Server Address The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided. Server Address: Examples: “sipserver.example.com” “sipserver.example.com:5060” “10.0.0.2” “10.0.0.
4 Administrator Settings RFC 2190 RTP Payload Format for H.263 Video Streams RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video (H.263+) Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including resolution, mpi, annexes and custom formats. RFC 3047 RTP Payload Format for ITU-T Recommendation G.722.1 RFC3581 An Extension to the Session Initiation Protocol (SIP) for Symmetric Response Routing RFC3984 RTP Payload Format for H.
TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.4 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data. Community (optional) Community can be used when connecting to an access point where the SSID is the same. Example “Unit2”.
4 Administrator Settings Use Key: Select which of the keys shown below you want to use. Key 14 The 64-bit keys can consist of a leading star (*) and 5 characters. The 128-bit key can consist of a leading star (*) and 13 characters. Start with a * and then the text. Example: 128 bit key: *secretkeyhome. Encryption using Hex numbers The 64-bit keys can consist of 10 hexadecimal digits. Example: “de01ad4dbe”. The 128-bit key can consist of 26 hex numbers.
TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.5 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.). SNMP traps are generated by the agent to inform the manager about important events. Traps can be sent to multiple SNMP Trap Hosts.
4 Administrator Settings 4.8.2.6 IP Services NTP IP This is the NTP time server address from which the system can get updated time information. This is a requirement for proper operation if H.235 authentication is implemented. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server. The NTP IP setting holds the IP address to a time source where the system can get the exact time. The time server will subsequently be queried every 24th hour for time updates.
TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.7 Quality of Service QoS Type Off No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence IP Precedence QoS method is used. Please see below for details. IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network. The higher the number, the higher the priority. The priority ranges from 0(off) - 7 for each type of packets.
4 Administrator Settings Auto will provide the following priority: Audio 4 Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls. The priority ranges from 0 to 63 for each type of packets.
TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.8 IEEE 802.1x 802.1X The system may be connected to an IEEE 802.1x LAN network. Supported 802.1x protocols are EAP-MD5, EAP-PEAP and EAP-TTLS. The 802.1x authentication are enabled by setting 802.1x Mode to On. On 802.1x authentication enabled Off 802.1x authentication disabled Anonymous Identity The 802.1x Anonymous ID string is to be used as unencrypted identity with EAP types that support different tunneled identity, EAP-PEAP and EAP-TTLS.
4 Administrator Settings 4.8.3 Network Profiles This menu consists of 7 network profiles; a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added in front of the number being dialed. Example: 0 is added as a Call Prefix to the 2nd profile, ISDN. If you enter 12345678 in the dial menu and select ISDN, the number dialed will be 012345678. Using the three last profiles you can enter the name of a profile, prefix and network selection.
TANDBERG COMPASS MXP / UTILITY MXP 4.8.4 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers. Note that when holding the headset / speaker button while turning on the power, and while the notification lamp is flashing, it is possible to press: The number button 1 to restore default values. The number button 2 to reformat flash disk.
TANDBERG COMPASS MXP / UTILITY MXP 5 Interfaces This chapter describes details on the available connectors on the back of the system. Video Audio Network Figure 5-1. Connectors.
TANDBERG COMPASS MXP / UTILITY MXP 5.1.1 Video 1 Video Input 1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input supporting resolutions SVGA (800x600), XGA (1024x768) and SXGA (1280x1024), analog or digital. DVI and specifications: DVI stands for Digital Video Interface, and is a form of video interface technology made to maximize the quality of flat panel LCD monitors and high-end video graphics cards.
5 Interfaces Supported DVI cables: TANDBERG supports DVI-D Single-Link, DVI-A and DVI-I Single-Link format cables. DVI-D cables transmit digital T.M.D.S. signals, DVI-A cables transmit analog VGA signals and DVI-I cables can transmit either digital or analog signals. It is possible to extend existing DVI cables by the use of extension cables. The maximum cable length however, is 5 meters. Going beyond that may result in quality loss.
TANDBERG COMPASS MXP / UTILITY MXP 5.1.2 Audio All audio inputs are active by default. For further information, refer to chapter Audio. Headset 1 headset connector, 2.5mm 3-pole mini-jack.
5 Interfaces 5.1.3 Network Ethernet: 1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 768kbps To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). The cable specification is: 1 ------------ 1 2 ------------ 2 3 ------------ 3 6 ------------ 6 If no LAN is available and the codec is connected directly to a computer, use a crossover cable.
TANDBERG COMPASS MXP / UTILITY MXP 6 Appendices Appendices: 146 Appendix 1: Technical Specification Appendix 2: Bandwidth Information Appendix 3: Environmental considerations Appendix 4: Guidelines for setting up videoconferencing rooms Appendix 5: Security Appendix 6: Using the file system Appendix 7: Web Interface Appendix 8: Connecting the system to ISDN using NT1 network adapters Appendix 9: Remote control Appendix 10: CallManager registration Appendix 11: Diagnostic Tools f
6 Appendices Appendix 1 Technical Specification UNIT DELIVERED COMPLETE WITH: Wireless remote control, built-in camera, microphone, speakers, cables, 12.1" LCD screen, robust cabinet, LED light source LCD SCREEN Wide view angle screen XGA resolution Auto or manual brightness Display Area (mm) 245.8 x 184.3 (12.106-inch diagonal) Number of Dots 1024 x 3 (H) x 768 (V) Pixel Pitch (mm) 0.240 (H) x 0.
TANDBERG COMPASS MXP / UTILITY MXP NATIVE PC RESOLUTIONS: XGA (1024 x 768 pixels) SVGA (800 x 600 pixels) VGA (640 x 480 pixels) STILL IMAGE TRANSFER CIF, SIF, 4CIF (H.261 Annex D), 4SIF, VGA, SVGA, XGA AUDIO STANDARDS G.711, G.722, G.722.1, G.728, 64 bit MPEG4 AAC-LD AUDIO FEATURES CD-Quality 20KHz Mono Automatic noise reduction Acoustic echo canceller Automatic gain control Packet loss management Active lip synchronization GSM / Blackberry noise filter PRIVACY FEATURE Headset, 2.
6 Appendices PRODUCT RELIABILITY / MTBF The predicted reliability is expressed in the expected random Mean Time Between Failures (MTBF) for the electronic components based on the Power On Hours: Power On Hours (POH) > 69 000 hours Useful Life Cycle > 6 years ISO 9001 certificate is available upon request * Requires TANDBERG Management Suite 9.0 or newer System features vary depending on network selection and software package. All specifications subject to change without notice.
TANDBERG COMPASS MXP / UTILITY MXP Appendix 2 Bandwidth information for TANDBERG Compass / Utility MXP Utility / Compass MXP Bandwidth Point to point ISDN / IP Standard: 768 (IP only) Options: 128 / 768, 384 / 768 MultiSite Not Available Rate Matching Not Available Dual Stream (DuoVideo / H.239) Standard Secure Conference All bandwidths H.
6 Appendices Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
TANDBERG COMPASS MXP / UTILITY MXP Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting: Low Contrast desired for light intensity. No dark spots. Intensity @ table 800 - 1400 Lux as measured with an Incident light meter. Block sunlight from entering room. Seating Area (Table): Should allow all participants to see Monitors.
6 Appendices Figure 6-1. Video conferencing room. If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the microphone.
TANDBERG COMPASS MXP / UTILITY MXP Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access.txt file on the ftp-server in the system. If no access.
6 Appendices IP Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. This password can be enabled from telnet or dataport using the command: ippassword . The default IP username and password is "TANDBERG". To remove this password, use the command: "ippassword ”. From telnet, this is only possible by first entering the correct password.
TANDBERG COMPASS MXP / UTILITY MXP All systems supporting DES encryption can upgrade to AES encryption. Please contact your TANDBERG representative for more information. The standards supporting the encryption mechanisms employed by TANDBERG are: AES, DES, H.233, H234 and H.235 (H235v3 & v2 for backwards compatibility) with extended Diffie Hellman key distribution via H.320, H.323 and Leased Line connections.
6 Appendices Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOSwindow: ftp , or Webbrowser: ftp:// Description of the different files: all.prm all settings in the system (including directory) dir.prm directory entries (up to 200 entries) event.log logs fault situations etc. sw.pkg the system software globdir.prm file containing up to 400 entries.
TANDBERG COMPASS MXP / UTILITY MXP Appendix 7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1. Open Administrator Settings and choose Network\LAN Settings 2. Specify IP-assignment DHCP or Static. If DHCP is selected, no other settings are needed.
6 Appendices Appendix 8 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters. Connect the U-interface of your NT1 adapter to the line provided from your network provider. For convenience the NT1 adapters could be placed inside the cabinet.
TANDBERG COMPASS MXP / UTILITY MXP Appendix 9 Remote Control (TRC 3) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4&7 IR wavelenght 940nm IR carrier ferquency 30kHz 160
6 Appendices Remote Control keycode map: Button codes Remote control Decimal Hex 0 00 1 01 0 2 02 3 Button name Remote Control Decimal Hex Address Button name 33 21 0 OK NUMBER 1 34 22 0 CALL 0 NUMBER 2 35 23 0 END CALL 03 0 NUMBER 3 36 24 0 PHONE BOOK 4 04 0 NUMBER 4 37 25 0 MENU 5 05 0 NUMBER 5 38 26 0 CANCEL 6 06 0 NUMBER 6 39 27 0 7 07 0 NUMBER 7 40 28 0 PRESETS 8 08 0 NUMBER 8 41 29 9 09 0 NUMBER 9 42 2A 10 0A 0 NUMB
TANDBERG COMPASS MXP / UTILITY MXP Appendix 10 Cisco CallManager registration Configuring an H.323 client on the CallManager 4.0 The registration of a H.323 client in CallManager is supported on the CallManager (CCM) 4.0 software and forward. 1. To configure the CallManager with an H.323 client, log on to the administration web interface and go to the phone configuration page. 2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3.
6 Appendices Appendix 11 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command. It is a complex trace and requires an extensive knowledge in H.323 signalling to be understood. Ping Ping is used to see if the system is able to reach a specific IP-address, using a mechanism in IP called ICMP.
TANDBERG COMPASS MXP / UTILITY MXP Function Port Type Gatekeeper Discovery (RAS) 1719 UDP Q.931 Call Setup 1720 TCP H.245* Range 5555-5565 TCP Video Range 2326-2405 UDP Audio Range 2326-2405 UDP Data/FECC Range 2326-2405 UDP Table 9. MultiSite + Duo Video. (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range.
6 Appendices Appendix 12 System Upgrade Before starting the software upgrade of the TANDBERG MXP system, please make sure to have the new software file, (for instance s050000F30.pkg) and the Release Key for this software available. Your TANDBERG Partner will provide this for you. All options and settings will automatically be stored when upgrading, so no backup is necessary.
TANDBERG COMPASS MXP / UTILITY MXP The following page will now be displayed: Figure 6-3. 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button.
6 Appendices A new page will now be displayed: Figure 6-4. 4. Type in the path to where the new software file is stored, or select the file by using the ‘Browse’ button. 5. The progress for the sw upgrade can be tracked by pressing the ‘telnet’ link in the help text box BEFORE pressing the install button. Please note that this is not a necessary action for a successfull software upgrade. An indication of the software upgrade progress will also be shown on the display of the system 6.
TANDBERG COMPASS MXP / UTILITY MXP 5. Type in your IP password (default is “TANDBERG”) as password. 6. Type ‘put and press Enter. The new software file will now be uploaded to the TANDBERG MXP system. 7. When the software upload is complete, end the ftp connection to the TANDBERG MXP system by typing ‘bye’ in the DOS prompt. 8. To exit the DOS window completely, type ‘exit’ 9. Restart the system to activate the new software.
6 Appendices The following page will now be displayed: Figure 6-5. 5. Enter the release key for the system to be upgraded in the ‘Release Key’ field. If no release key is given, the Far End System will use the previously stored release key if possible. This will work when upgrading from a main release to a dot release. 6 Make sure the setting “Far End System Upgrade” is set to “On” at the remote site. This setting can be found in the Administrator Settings/General/Permissions menu. 7.
TANDBERG COMPASS MXP / UTILITY MXP In the menu on the system under ‘Control Panel/System Information’, the installed software should now be displayed as the ‘Software Version’.
6 Appendices Appendix 13 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.
TANDBERG COMPASS MXP / UTILITY MXP 7 Glossary # 199 AV1: External input for the TANDBERG/LOEWE monitor. 2nd monitor: The second monitor of your videoconferencing system. The second monitor is normally placed on the right side of the first monitor. 4CIF: 4 times CIF, 704x576 pixels 4SIF: 4 times SIF, 704x480 pixels A AACLD: Advanced Audio Coding Low Delay Access code: Use Access code to password protect outgoing calls. Accessories box: The cabinet contains the following: W.A.V.E.
7 Glossary B Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. C Call Control Data Triggered: Uses TxData, RxData and clock signals only. Use Data Triggered when no handshake signal is available. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection. Use Leased Line when the handshaking signals DTR and CD are available.
TANDBERG COMPASS MXP / UTILITY MXP Diagnostics: Allows testing of individual system components and displays the current system settings. Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference. Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls.
7 Glossary G.711: Audio algorithm for normal quality audio (telephone quality, 3.1 kHz) The system will always have G.711 enabled. G.722: Audio algorithm for high quality audio (7 kHz). G.722.1: Audio algorithm for compressed high quality audio (7 kHz) G.728: Audio algorithm for compressed normal quality audio (telephone quality, 3.1 kHz) Gateway: The gateway enables sites on IP and sites on ISDN to participate in meetings with each other. Global Phone Book: A phone book provided by TMS. H H.
TANDBERG COMPASS MXP / UTILITY MXP Max call length: This feature will automatically end both incoming and outgoing calls when the call time exceeds the length specified. Max channels: Indicates the maximum number of channels the system is allowed to use on the E1/T1 interface. MCU: Multipoint Conference Unit. MCU status line: Shows indicators for MultiSite, MCU and DuoVideo MicOff: Microphone is switched off.
7 Glossary NSF: Non Standard Facility. NTSC: National Television System Committee. Video standard corresponding to 4SIF. Primary used in USA, Japan and other countries. O Option Key: Required by the system to activate optional features such as MultiSite and Presenter. P PAL: Phase Alternation by Line. Video standard corresponding to 4CIF. Primary used in Europe, Middle East and Asia Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call.
TANDBERG COMPASS MXP / UTILITY MXP S S-VHS: S-video S-video: The standard camera uses one of the S-video inputs in the codec. Selfview: Outgoing video. In most cases, the image of your self. Serial number: A unique number (the hardware serial number, listed in the System Information menu) to identify your system towards your TANDBERG representatives. Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen. You will se two equally sized pictures.
7 Glossary SVGA: Super VGA. (800x600) SXGA: Super extended Graphics Array (1280x1024) System information: Lists system numbers, line status, software version and other useful information. System name: Identifies a videoconferencing system T T1: Network type, 24 channels. Default for NTSC versions. T1 Line Coding: Indicates how the signals on the line should be coded. If parts of the systems use restricted coding, this should be selected. Take chair: Request chairmanship of the conference.
TANDBERG COMPASS MXP / UTILITY MXP X XGA: extended Graphics Array (1024 x 768) 180
