Installation and User Guide
Copyright © 2006 Tandberg Data ASA The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be reproduced, modified, distributed, or translated to another language without prior written consent of Tandberg Data. Tandberg Data ASA Kjelsåsveien 161 P.O. Box 134 Kjelsås N-0411 Oslo, Norway Tel: +47 22 18 90 90 Fax: +47 22 18 95 50 www.tandbergdata.
Table of Contents 1 About This Guide 1 Waste Electrical and Electronic Equipment Directive ..............................................................................1 Product Model Number.............................................................................................................................1 Explanation of Symbols and Notes ..........................................................................................................1 Other Documents You Might Need ....................
System Power-on.............................................................................................................................18 Labeling Cartridges for the Barcode Reader ...................................................................................19 5 Information about the Operator Interfaces 21 Front Panel Interface (FPI).....................................................................................................................21 Scroll Function ...........................
Magazine Handling.................................................................................................................................49 Standby Functionality .............................................................................................................................52 8 Getting Status and Information 53 Viewing Library Settings .........................................................................................................................
Climatic Specifications............................................................................................................................83 15 Safety and Regulatory Information 85 Safety Approvals ....................................................................................................................................85 EMC Approvals.......................................................................................................................................85 Europe..........
Figures Figure 1. Front Panel of the StorageLibrary.............................................................................................4 Figure 2. Rear Panel of the StorageLibrary with 1 Full-Height SCSI Drive Installed ...............................5 Figure 3. Transport Locking Screws Marked with Red Plastic Tabs......................................................11 Figure 4. Recommended Storage of Transport Locking Screws ...........................................................12 Figure 5.
Tables Table 1. Data Transfer Rates ...................................................................................................................4 Table 2. Front Panel Interface Menu Structure ......................................................................................24 Table 3. Remote Management Interface Menu Structure ......................................................................27 Table 4. Commonly Used Words on FPI and RMI .......................................................
1 About This Guide This guide contains information and instructions necessary for the normal operation and management of the StorageLibrary T40. This guide is intended for anyone interested in learning about or anyone that needs to know how to install, configure, and operate the StorageLibrary T40. Be aware that Administrator level privileges are required to configure many of the features described in this guide. Note Be sure to read all operating instructions in this manual before operating this product.
Other Documents You Might Need The following documents are also available for this product. These documents can be found at www.tandbergdata.com: SCSI Functional Specification, StorageLibrary T40 (433489) provides the SCSI interface specification for the Tandberg Data StorageLibrary T40. Quick Installation Guide, StorageLibrary T40 (433559) gives you an overview of how to install the library.
2 Product Overview Tandberg StorageLibrary T40 is a compact tape cartridge library designed for secure, reliable, unattended system backup. The library can be mounted in a 19 rack or used as a tabletop unit. The height of the rack mount version is 4U. The drive types supported by the StorageLibrary are given in chapter 16 Approved Drive Types. The library has 40 physical tape slots installed.
Channel and SCSI tape drive interfaces within the same library. LTO Fibre Channel tape drives can be directly attached to hosts or the SAN. LTO SCSI tape drives are attached directly to the host. Tape drives are installed into tape drive bays in the rear of the library. If a tape drive bay is empty, a cover plate covers the empty tape drive bay to prevent dust from entering the library. Tape drives can be installed in any available tape drive bay. Data Transfer Rates Table 1.
Issue operational commands. View StorageLibrary status and information. Test StorageLibrary functionality. Control Buttons The labels for the four control buttons are displayed in the corners of the LCD. All buttons have soft function for different modes of operation, i.e. the functions of the buttons change during different activities. The actual function for each button is always visible on the display. LED Indicators The two LED indicators are green and amber.
Main Power Switch/ Fuse/Power Cord Connection The main power switch is located at the rear of the library on the power supply bracket. The power switch, the fuse holder (with a 250V 2A fuse) and the AC power cord connection are combined in one common unit. SCSI and Fiber Channel Interface Connectors The library supports both SCSI and FC drives. The SCSI tape drive has two shielded 68-pin HD SCSI connectors on the rear panel and the FC tape drive has one FC connector.
Partitions Partitions are virtual sections within a library that present the appearance of multiple, separate libraries for purposes of file management, access by multiple Operators, or dedication to one or more host applications. Organizing the library into partitions divides the resources into virtual sections. If one of the resources is not available due to a failure or other cause, the other partitions and their assigned components are still available.
Browser Requirements The supported browsers include: Firefox version 1.0.6 and above Internet Explorer 8 version 6.
3 Unpacking the StorageLibrary This chapter provides detailed information for preparing the library location. Caution After the library is unpacked it needs to acclimate for 8 hours before the power is turned on. Finding a Location for the StorageLibrary The StorageLibrary must be positioned in a stable location. The StorageLibrary is designed to operate in a horizontal position. Do not attempt to operate the StorageLibrary in any other position than horizontally. Make sure a power source is available.
To unpack the StorageLibrary, follow the instructions below. 1. Carefully unpack the unit from the shipping container. Save the container and packing materials in case you need to transport the StorageLibrary in the future. The packaging is specifically designed for the library to ensure it is not damaged during transportation. 2. The StorageLibrary could be lifted by one person if drives, power supply, and magazines are removed.
4 Installing the Library This chapter provides detailed information for installing the library hardware. For basic library cabling instructions, refer to the Quick Installation Guide. Remove the Transport Locking Screws To protect the library during transport, four transport locking screws hold the robotics in a locked position. The screws are marked with red plastic tabs protruding between the magazines and the front panel.
The library will now continue its power-on sequence. Note Caution Keep the transport locking screws in a safe place. You will need them to lock the robotics if you need to return your StorageLibrary for service or repair. The warranty does not cover damage to the library if transported without the transport locking screws properly installed. See Reinserting the Transport Locking Screws for instructions on how to reinstall the transport locking screws. Figure 4.
Recommended mounting tools: Folding rule or tape measure Screwdriver 7 mm open-end wrench Figure 5. Rack mounting Kit with Rack mount Ears (Right figure) Mounting the Rack mount Ears To mount the rack mount ears, the four magazines must be removed. To remove the magazines, follow the instructions below: 1 Connect the power cord to the power connector on rear of the library. 2 Turn on the power switch on the rear of the library. 3 Wait until the library completes its power-on sequence.
Installing the Rails in a Rack Determine the proper position of the rails in the rack. Warning Consider rack stability when deciding where to place the StorageLibrary. Hazardous conditions can result from uneven mechanical loading of a rack. The StorageLibrary uses 4U of vertical rack space. The rails must be installed in a full U position. The bottom of the rails must be aligned with the bottom of a U. Figure 7.
Figure 8. Mounting the Rack mounting Kit to a Rack Use these holes if rack depth is equal or longer than the StorageLibrary T40 Rear Rack Mount Rail Step 1 Holes to be used if rack depth is shorter than the StorageLibrary T40 Step 5 (Screw M6x12) Step 1 Step 3 (Screw M4x12, nut and washer) Front Rack Mount Rail Step 2 Step 5 (Screw M6x12) Figure 9. StorageLibrary Mounted in a Rack shows the rails mounted in a rack with one screw M6x12 in upper hole on both left and right side.
Figure 10. StorageLibrary Mounted in a Rack, Rear View The figure above gives a rear-end view of the StorageLibrary mounted in a rack. The two screws on each side connect the left and right rail assemblies to the rack. Installing the Library After mounting, you must connect the cables to the library.
Guidelines for Connecting the SCSI Cables 1 Before the SCSI bus cable is connected to the StorageLibrary, make sure the StorageLibrary power switch is off. 2 Make sure your host system is in a state where a new SCSI device can be safely connected to the SCSI bus. 3 Do not exceed SCSI bus length restrictions. a. Add the length of all external and internal SCSI cables on the bus. b. Add 26.4 cm (10.4 inch) for the internal cable length in the StorageLibrary. c.
Figure 12. StorageLibrary Cabling (Fibre Channel) 1. Install the library in a rack or install the tabletop kit. 2. Connect the fibre cables to the tape drive. a. Attach one end of the fibre cable to the fibre port on each tape drive. a. Attach the other end of the cable to the host, switch or hub. Note The fibre cable can be connected from the tape drive to a switch rather than a host. 3.
Note If the self-diagnostics and the inventory sequence are successfully completed, the green LED illuminates and the display returns to the home screen. The library is now ready for further configuration and operation. If a problem occurs during the power-on sequence, the StorageLibrary displays an error message on the display. Refer to Troubleshooting to learn the procedures for resolving the problem.
5 Information about the Operator Interfaces The StorageLibrary has two Operator interfaces: the Front Panel Interface (FPI) and the Remote Management Interface (RMI). Operations on the StorageLibrary can be performed locally on the library using the FPI or remotely on your computer using the remote management interface (RMI). Similar functionality with common elements is used for both formats.
Remote Management Interface The remote management interface is similar to the front panel interface. The remote management interface is accessible from any supported web browser. For more information on supported web browsers, refer to Browser Requirements. To manage the library from a remote management interface, you must set up the library s initial network configuration from the front panel. For information on network configuration settings for remote use, refer to Configuring Network Settings.
Figure 14 Front Panel Interface Menu Tree StorageLibrary Installation and User Guide 23
Table 2. Front Panel Interface Menu Structure Operations Setup Reports Tools Assign Media Setup Wizard Network + IP Address Mode + Static IP Address + Static Netmask + Static Gateway + Allow Web Access + Allow Web FW Upg.
Operations Setup Reports Tools Export Media Slots + IE Slots + Cleaning Slots + Partition Assignment (Drives & Magazines) + Drive Interface ID + Control Path + Autoclean + Barcode Mode Network > Library Name > IP Address Mode > Static IP Address > Static Netmask > Static Gateway > Dynamic IP Address > Dynamic Netmask > Dynamic Gateway > MAC Address > Allow Web Access > Allow Web FW Upg.
Figure 15 Remote Management Interface Top Level Menu Tree 26 Information about the Operator Interfaces
Table 3.
Operations Setup Reports Tools Export Media Slots + IE Slots + Cleaning Slots + Partition Assignment (Drives & Magazines) + Drive Interface ID + Control Path + Autoclean + Barcode Mode Network + IP Address Mode + Static IP Address + Static Netmask + Static Gateway + Dynamic IP Address + Dynamic Netmask + Dynamic Gateway + MAC Address + Notification Status + Notification E-mail Address + Notification SMTP Server + Notification Severity Threshold + SNMP Trap Host Load Drive Partitions + Partition Assi
Figure 16. RMI Home Screen Operator Privileges Controlling access to screens and operations within the library preserves the integrity of the library and the data that is stored within the library. There are two levels of user privilege levels within the library: Administrator and Operator. 1. Administrator is allowed access to the entire physical library and all of its partitions. 2.
Words Commonly Used on the FPI and RMI Some of the words displayed on the FPI and RMI screens may need an explanation. Table 4. Commonly Used Words on FPI and RMI Word Abbr. in FPI Idle Description The library is idle. Drive Empty __ There is no cartridge in the drive. Drive Loaded ld A cartridge is loaded in the drive. Drive Idle ie A cartridge is loaded and the drive is ready to use it. Drive Rewinding rw The drive is rewinding the tape.
The robotics status is displayed in the Map menu as the first field after the word Map. (See arrow) In the example in Figure 17. Map Menu the library is taking inventory. The robotics status is unknown (grey). Slot 30 is full. Slot 36 has a cleaning cartridge. Slots 29, 31 to 35, and 37 to 40, are empty. The status of the rest of the slots is unknown. One drive is installed in lowest position, load status still unknown. Robotics Status Figure 17.
6 Configuring the Library After you have installed the hardware described in Setting up the Library Hardware, you are ready to configure your library s settings. A Setup Wizard helps you get started configuring your library, and the menu commands on both the front panel interface and the remote management interface allow you to reconfigure your library at any time.
Note You cannot delete the default Administrator account. You can, however, change the password. Using the Setup Wizard The Setup Wizard simplifies the process of configuring the library. When you first power on the library, the front panel displays the Setup Wizard. As you work through the Setup Wizard screens, follow the on-screen instructions. The recommended procedure for using the Setup Wizard for the initial configuration is as follows: 1.
Welcome - Welcomes you to the Setup Wizard. Configuring Network Settings (FPI) - Allows you to enter your network settings for remote access. Choosing the Interface: Local or Remote (FPI) - Allows you to choose to continue on the front panel or on the remote management interface. If you choose Local, the wizard proceeds on the front panel. If you choose Remote, the FPI presents a Refresh button that needs to be selected until the Network Setting appears.
Static IP address Static default gateway Static subnet mask Enable/disable RMI interface Enable/disable RMI FW upgrade Use the Network configuration screen to configure the library network settings. The network settings set the connectivity of the library to the network. If Dynamic Host Configuration Protocol (DHCP) is enabled on your network, enabling DHCP will automatically configure the library network settings.
From the RMI, select Setup > License Key From the FPI, select Setup > Activate License The library reboots after three failed activation attempts. Configuring I/E Slots I/E slots are used to import and export tape cartridges into and out of the library without disrupting normal library operations. The 24-slot version of the StorageLibrary can be configured to have 0 or 3 I/E slots, and the 40-slot version can be configured to have 0, 3, or 8 I/E slots.
Caution Make sure the library has empty slots available in the cleaning slot magazine before you add more cleaning slots. These are located in the three innermost slots (innermost column) of the lower right magazine. When the number of cleaning slots is increased, the added slots are taken from the partition owning the lower right magazine. The number of available slots in the affected partition is decreased by the same number.
From the FPI, select Setup > Partitions Reconfigure Partitions You may later need to reconfigure your partition setup if the number of cleaning slots or I/E slot configuration are changed, or if you need to split the library into more or fewer partitions. Note Exporting all cartridges assigned to the partitions that are to be reconfigured is recommended. It is not possible to edit your partition setup.
Set the button to read Offline to take either the physical library or a partition, depending on the current view, to an offline state. If only the physical library is taken offline, the library s partitions will not process robotics commands, even though they are online. If only a partition is taken offline, neither the physical library nor the other partitions are affected.
The control path is configured with the Setup Wizard. After the initial setup of your library you can later access the control path configuration screens directly: From the RMI, select Setup > Partition/Drive From the FPI, select Setup > Partitions Configuring Autoclean The library supports automatic cleaning of the drives. After a successful move medium command, but before responding with status to the host, the system requests status from the drive to determine if the drive requires cleaning.
Configuring RMI Password Logging in to the RMI, there is always a level of security. It is not possible to access the library remotely without entering a password. Use the default administrator account if you want to log in as administrator and the default operator account if you want to log in as operator. The default administrator user name is Administrator and the default password field is blank. The default operator user name is Operator and the default password field is blank.
The Barcode Scan is configured with the Setup Wizard. After the initial setup of your library you can later access the Barcode Scan configuration screens directly: From the RMI, select Setup > Library From the FPI, select Setup > Library Configuring Audible Alarm The library is equipped with an audible alarm that is activated at certain error conditions. The alarm can be enabled/disabled from the front panel interface or the remote management interface.
Low - An error has occurred in the library, but the library is not in danger of failing. E-mail accounts configured with a Low filter setting receive notification of all priority levels of RAS tickets that the library produces. Medium - The library is not in immediate danger of failing, but current problems could lead to a failure in the future. E-mail accounts configured with a Medium filter setting receive notification of all Priority 1 and Priority 2 RAS tickets that the library produces.
7 Running the Library This chapter explains how to access and operate your library. Most of the library functions described here can be found under the Operations menu. Logging In To access the remote management interface, Operator and Administrator must log in to the library to perform library functions or view library operations. If you are logging in to the library for the first time using the default Administrator account (Administrator), leave the password field blank.
Importing Cartridges via I/E Slot Note 1 You can import cartridges using the library interface or the host server software application. The instructions included here focus on the library interface method for importing cartridges. Refer to your host application documentation if you wish to use the host to import cartridges. Insert cartridges into the I/E station using the Open I/E Slot command on the front panel menu.
Import Cartridges via Bulk Loading of Magazines Another way to import cartridges is through bulk loading. Eject the magazines and manually insert, directly into storage slots, as many cartridges as you plan to use. Once the magazines are inserted and the inventory completed, the library configuration can be viewed from the remote management home screen or from the slots button on the front panel interface home screen.
When you are unloading tape drives, be aware that only tape drives with media loaded appear. The paths to open the appropriate screens are: From the RMI, select Operations > Unload Drive From the FPI, select Operations > Unload from Drive Cleaning Tape Drives Tape drives may require occasional cleaning. At least one cleaning slot must be configured to enable automatic of tape drives. Manual cleaning can be performed even if no cleaning slots are configured.
Manual Clean The FPI and RMI provide menu and command selections to perform manual drive cleaning operations. Manual drive cleaning operations allow the selection of a drive to be cleaned, regardless of the drive requesting cleaning or not. The library will automatically scan through the cleaning slots, if any, and select the most used cleaning cartridge. If there are no cleaning slots or if there are no cartridges in these slots, the library will scan the I/E station for a cleaning cartridge.
Removing the Magazine from the Unit The following illustration shows the correct way to remove the magazine from its bay. Note You cannot remove the magazine if the unit is password protected or locked by host software through a Prevent Medium Removal SCSI command. When ejecting the magazine it automatically pops out a few inches. With one hand, grip the handle on the outer side of the magazine bezel and hold the other hand under the magazine.
Warning If the cartridge falls down, it might be damaged and data could be lost. Figure 20. Push the Release Knob towards the Cartridge to Eject the Cartridge from the Slot Inserting a Magazine into the Unit The right and left magazines are mirrored and can only be inserted into the correct left or right magazine bay. 1. Enter the back of the magazine into the correct magazine bay. Make sure it is in level with the library. 2. Slide the magazine carefully in until the eject spring engages. 3.
Figure 22. The Release Tool Inserted into the Correct Hole on the Left Lower Magazine Standby Functionality On the front panel a standby button is available. To activate Standby mode, press the button for a minimum of 2 seconds. The StorageLibrary will enter a standby mode in a controlled manner. The following takes place before the StorageLibrary goes into standby mode: 1 Finish any StorageLibrary activity. 2 The power to the tape drives are switched off. 3 The display is turned off.
8 Getting Status and Information Operators and Administrator can view information about the library by accessing the items under the Reports menu. The Reports menu information is available from both the front panel interface and the remote management interface. However we recommend using the remote management interface to view the reports due to the limited number of information available on the small FPI screen. Also the FPI reports show a subset of the RMI reports only.
SCSI ID Fibre Channel ID Fibre Topology Fibre Channel Speed Assigned Partition <1, 2, 3, or 4> Control Path Drive Serial Number (Drive SN): Drive Firmware Version (Drive FW): World Wide Name World Wide Node Name The following partition information is available from the Partitions/Drive report: Partition Number Control Path Status Number of slots D
Viewing Log The viewing log report provides information on library events and errors. The path to open the report from the RMI is Reports > Log.
9 Adding, Removing and Replacing This chapter describes how to add, remove, and replace hardware within your library. Adding, removing, or replacing library components require you to power off the entire library. Power Supply Unit The switch on the rear of the library shuts down power to the library. Removing and Replacing a Power Supply These instructions explain how to remove a power supply and replace it with a new one. You must power off the library before performing this procedure.
Figure 23. Replacing a Power Supply Tape Drive Unit Note To make sure you do not interrupting your host system we recommend that you power off your library before you add, remove or replace a tape drive unit Adding a Tape Drive You can add tape drives so that your library contains four half height drives, two full height drives or a combination of these.
Permanently Removing a Tape Drive These instructions explain how to remove a tape drive that you do not intend to replace with another one. You CANNOT remove a tape drive while the library is powered on. Required tools: Screwdriver. 1 Prepare host applications for tape drive removal. 2 Using the remote management interface or the front panel interface, remove the drive from the partition that uses the target tape drive.
Figure 24.
10 Updating Firmware The Administrative User can update firmware on the StorageLibrary if required. The latest firmware versions for the library can be found on http://www.tandbergdata.com, Support, choose StorageLibrary T40 under Tape Automation and download the firmware file to your computer. You can also regularly monitor the website for firmware updates, but you need to make sure that the firmware you download is compatible with your library and tape drives.
b. Click on the Upgrade button. The upgrade process has now started. Caution After the update process starts, you must wait until it completes. Do not attempt to interrupt the process in any way. Loss of data or library operability could occur. After uploading the file, the remote management interface is inoperable. The progress of the FW upgrade process is displayed on the front panel interface. When the FW upgrade has completed, the library reboots. The library is now accessible on the RMI. a.
From the FPI, select Tools > Drive Settings StorageLibrary Installation and User Guide 63
11 Working With Cartridges and Barcodes This chapter describes how to work with cartridges and barcodes. When working with cartridges, there are certain considerations that should be taken into account. For example, all cartridges in the library must have a barcode label. In addition, when loading your library, you should be aware of whether or not your cartridges are write-protected. This section discusses these types of items in general terms.
Do not touch the tape or tape leader. Caution Do not degauss cartridges that you intend to reuse. Write-Protecting Cartridges All cartridges have a write-protect (write-inhibit) switch to prevent accidental erasure or overwriting of data. Before loading a cartridge into the library, make sure that the write-protect switch is positioned correctly (either on or off). The switch is located on the left side of the cartridge front.
12 Troubleshooting The library includes advanced system monitoring and alerting mechanisms that inform you of library status and issues. It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups. This chapter describes commands that you can select from the Tools menu to monitor the library, configure and test tape drives, work with connectivity, e-mail current logs, and save and restore library configurations.
Closing RAS Tickets After using the information in the RAS ticket to resolve your library issue, use the prompts on the screen to close the RAS ticket. Supported RAS Tickets Table 6. Supported RAS Tickets Parameters and Priority RAS Ticket Display Message Description Suggested Action 01ZZ Diagnostic number ZZ failed. The diagnostics number ZZ failed. Reboot the loader and retry the operation. 0200 Initialization of the robotics failed.
RAS Ticket Display Message Description Suggested Action 6004 Drive n Tape Alert 4. Media The operation has stopped because an error has occurred while reading or writing data. Your data is at risk: The tape is damaged or the drive is faulty. Clean the drive. 6005 Drive n Tape Alert 5. Read Failure Copy any data you require from this tape. Do not use this tape again. Restart the operation with a different tape. Try another cartridge. If the problem persists, replace the tape drive.
RAS Ticket Display Message Description Suggested Action interface. 6034 Drive n Tape Alert 34. Download Fail The firmware download has failed because you have tried to use the incorrect firmware for this tape drive. Obtain the correct firmware and try again. 6036 Drive n Tape Alert 36. Drive Temperature Environmental conditions inside the tape drive are outside the specified temperature range Verify that the drive CRU fan is running. 6039 Drive n Tape Alert 39.
The following components of the library have LEDs: Library Ethernet status LED The Maintenance Menus Table 7. Maintenance Menus - Item Name and Description Item name Description Library FW upgrade Upgrades the library FW through RMI Prepare to Ship When selected, the robotics is positioned for installing the transport locking screws. The magazines are ejected to facilitate the installation. The library cannot be safely shipped with cartridges in the magazines.
Software Checking 1. Verify that the SCSI-controller can see all devices during boot sequence. If not, enter HBA-bios and check that LUN-scanning is enabled. 2. Verify that operating system can see all SCSI devices, both robotics and tape-drives. 3. Verify that drivers are loaded properly. Some applications use their own drivers so the device should appear "unknown" in device manager. Normally drivers from hardware vendor should be preferred.2. 4.
Table 9. Troubleshooting Matrix Problem Power with Solution Solution Power Library does not power on Check the power cord connection. Make sure the power switch on the rear panel is in the ON position. Make sure there is power to the outlet. Try another working outlet. Replace the power cord. Make sure that the fuse located beside the power connector on the rear panel is not blown. Replace fuse if blown (a spare fuse is located behind the fuse door).
Table 10. Troubleshooting Matrix Problem Cartridge Movement with Solution Solution Cartridge Movement Library does not take inventory Make sure the transport screws are removed. Make sure all magazines are in their locked position. Write down any error information given on the FPI or RMI. Contact your service representative. Cartridge stuck in drive Power cycle the library by turning off and on the main power switch on the rear of the library.
Table 11. Troubleshooting Matrix Problem Media with Solution Solution Media Media barcode labels Make sure the barcode labels are applied in the correct orientation on the cartridge. See Labeling Cartridges for the Barcode Reader. Make sure there are no wrinkles on the label. Make sure that StorageLibrary specific labels are used. If all of the above are OK, replace the label with a new one. If problem continues, contact your service representative.
Problem Solution SCSI problems Make sure that the correct host controller card is installed. Verify that the SCSI cables are not damaged and that the total SCSI cable length is not exceeding the maximum required length. Verify that the drive SCSI IDs are set to unique SCSI IDs that are not used by any other SCSI device on the same bus. Verify that the host application and the device drivers are installed with the most resent patches to support the tape drive.
Table 15. Troubleshooting Matrix Write or Read Issues with Solution Problem Solution Write or Read Issues Contaminated head Avoid contamination by ensuring that the library is installed in a clean, contamination-free environment. Cartridges should be stored vertically in their plastic cases. Continue cleaning the tape drive as needed.
Table 18. Troubleshooting Matrix Problem Remote Management with Solution Solution Remote Management The unit does not respond on the RMI Verify that the Ethernet cable is connected to the correct hub. Verify the Ethernet settings via the front panel. See Information about the Operator Interfaces for details. Reboot the library by issuing a system reset. Wait at least 30 seconds for the RMI to initialize. Power cycle the library by turning off and on the main power switch on the rear of the library.
13 Shipping or Transporting StorageLibrary Reinserting the Transport Locking Screws If you need to move or ship the StorageLibrary you need to reinstall the transport locking screws to protect the robotics. The screws fasten the robotics to the chassis and hold the robotics in a locked position. Use the instructions below to reinsert the transport locking screws. 1. Locate the transport locking screws. They are stored in the rear of the unit and they are marked with red plastic tabs (four M3x6 mm screws).
Figure 25. Transport Locking Screws Marked with Red Plastic Tab Packing the StorageLibrary If you want to ship the unit you need to use the original packaging in order to keep the warranty. The packaging has been designed specifically for the StorageLibrary for safe transportation. If you need to order new packaging contact Technical Support. For contact information, see Getting More Information or Help. Figure 26.
14 Specifications Tandberg StorageLibrary T40s follow the specifications described in this chapter. The table below lists the library components available. Table 20.
Library Dimensions The table below lists the physical dimensions of the library in inches (in). Table 21. Library Dimensions Dimensions Width 445.0 mm +/- 0.5 mm (17.52 +/- 0.02 ) Height 176.4 mm max (6.945 ) Rear depth 770.6 mm max (30.34 ) Front depth 31.0 mm max (1.22 ) The rear depth is measured from the rear surface of rack mount bracket to the rearmost feature of the library. The front depth is measured from the rear surface of the rack mount bracket to the front most feature of the library.
Power Requirements Table 23. Power Requirements Power Requirements Values Input Voltage 100 Input Frequency 50 - 60 Hz Inrush Current (Cold Start) Less than 15 A, 115 VAC Less than 30 A, 230 VAC Power Consumption Average 70 W Power Consumption Peak* 120 W* 240 VAC * Maximum peak length, less than 10ms. Climatic Specifications Table 24. Temperature Range Temperature Operating Non-Operating Range +10 C to +35 C Gradient 10 C/hour Range -30 C to +60 C Gradient 20 C/hour Table 25.
15 Safety and Regulatory Information Safety Approvals This product complies with the following safety standards: Europe EN60950-1:2001 USA UL60950-1:2003, First Edition Canada CSA C22.2 No. 60950-1-3 1st Edition April 1, 2003 CB report IEC 60950-1:2001 EMC Approvals This product complies with the following EMC standards: Europe EN55022: 1998 +A1: 2000 +A2:2003, Class A Warning: This is a class A product.
Note This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
16 Approved Drive Types The following drive types are approved for use with the StorageLibrary T40: IBM LTO-3 SCSI full-height IBM LTO-3 Fibre Channel full-height IBM LTO-4 SCSI full-height IBM LTO-4 Fibre Channel full-height StorageLibrary Installation and User Guide 87
