User manual
Tandberg Data
Maintenance
82
StorageLoader Installation and User Manual
7.8
Error Codes
Th
e error codes
are listed in numerical sequence by their
Fault
Symptom Code (FSC)
in the tables that follow. If a persistent error
condition prompts you to call your Technical Support representative,
be sure to supply the code informatio
n to help identify the problem.
Error
Code
Display
Message
Description
Suggested Action
Most likely cause
(for guidance
only)
01ZZ
Diagnostic
number ZZ
failed.
The diagnostics
number ZZ
failed.
Reboot the loader and retry the
operation.
(This error code i
s
reserved for
future use)
0200
Initialization of
the robotics
failed.
The robotics
failed to
complete the
calibration or the
inventory
sequence.
1. Reboot the loader and retry the
operation.
2. Verify that the magazines are
locked.
3. Turn off the loader
and try to
remove the magazines by using
the emergency eject pin.
4. Contact your service
representative.
Cartridge
blocked, faulty
robotics
1001
Failed moving
the robotics.
The robotics
was not able to
move.
Reboot the loader and retry the
operation.
C
artridge
blocked, faulty
robotics
1101
-
1108
Failed to stow at
slot 01 ..
08
The robotics is
not able to stow
the cartridge to
the magazine
1. Reboot the loader and retry the
operation.
2. Remove the magazine if
possible. Remove all cartridges.
3. Verify t
hat the cartridge is not
damaged.
4. Insert empty magazines.
5. Power cycle the loader.
6. Retry the operation.
7. Retry the operation with a new
magazine.
Defect robotics,
defect magazine,
defect cartridge
1109
Failed to stow at
slot 09
Failed to insert
cartridge in drive
1. Reboot the loader and retry the
operation.
2. If failure persists, insert the
cartridge into a magazine slot,
remove the magazine and verify
that the cartridge is not damaged.
1201
-
1208
Failed to fetch at
slot 01 ..
08
The robotic
s is
not able to fetch
the requested
cartridge from
the magazine
1. Reboot the loader and retry the
operation.
2. Remove the magazine if
possible. Remove all cartridges.
3. Verify that the cartridge is not
damaged.
4. Insert empty magazines.
5. Power cycle
the loader.
6. Retry the operation.
7. Retry the operation with a new
magazine
Defect robotics,
defect magazine,
defect cartridge