User manual

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Tandberg Data

Maintenance

StorageLoader Installation and User Manual

If the autoloader has been installed previously and operating

correctly but is now incurring a problem, verify any recent changes to

the system to ensure that these changes are not causing the

problem.

Try the following:

I f the system configuration has changed: Remove the change

to see if it affected the loader.

I f an operating system corrective patch has been installed:

Remove it to see if it affected the loader.

If a SCSI device has been added: Check for SCSI ID conflicts.

I f a SCSI device has been added: Check if the SCSI

termination has been properly set.

7.6

Trouble shooting matrix

The table below describes different problem situations and suggested actions to

try to resolve the problem.

PROBLEM

SOLUTION

Power

Autoloader do

es not power on

• Check the power cord connection.

• Make sure the

main

power switch on the rear panel is in

the ON position.

• Make sure there is power to the outlet. Try another working

outlet.

• Replace the power cord.

• Make sure that the fuse located

beside the power

connector on the rear panel is not blown. Replace fuse if

blown (a spare fuse is located behind the fuse door).

• Remove the back panel cover plate and verify that all

cables are connected properly.

• Replace the FRU power supply.

• Contac

t your service representative.

The display is dead

• Power cycle the loader by turning off and on the main

power switch on the rear of the loader.

• Verify that the fans starts at power on and then stops after

a few seconds.

• Check the power cord connec

tion.