User manual
Table Of Contents
- 1. About This Manual
- 2. General Information
- 3. Installation
- 3.1 Performing the Installation
- Step 1. Unpacking the StorageLoader
- Step 2. Installing the StorageLoader in a Rack
- Installing the Rack Mounting Kit
- Installing the “Rail Left Assembly”
- Installing the “Rail Right Assembly”
- Mounting the StorageLoader to the Rack
- How to dismount the StorageLoader from the rack
- Step 3. Connecting Power Cable
- Step 4. Removing the Transport Lock
- Step 5. Running Power-On Selftest
- Step 6. Setting the SCSI Address
- Step 7. Connecting the SCSI Bus Cable
- Step 8. Connecting the Ethernet Connector
- Step 9. Restarting Your System
- Step 10. BCR: Labelling of cartridges
- Step 1. Unpacking the StorageLoader
- 3.1 Performing the Installation
- 4. Operation and Configuration
- 1.
- 5. Remote Management
- 6. Maintenance
- 7. Troubleshooting
- Appendix A – Specifications
- Appendix B – Spare parts/Accessories
- Appendix C – Field Replacement Units (FRUs)
Tandberg Data Maintenance
62 StorageLoader Installation and User Manual
7.7 Error Codes
The error codes are listed in numerical sequence by their Fault Symptom Code (FSC) in
the tables that follow. If a persistent error condition prompts you to call your Technical
Support representative, be sure to supply the code information to help identify the
problem.
Error
Code
Display
Message
Description Suggested Action Most likely cause
(for guidance
only)
01ZZ Diagnostic
number ZZ
failed.
The diagnostics
number ZZ
failed.
Reboot the loader and retry the
operation.
(This error code is
reserved for
future use)
0200 Initialization of
the robotics
failed.
The robotics
failed to
complete the
calibration or the
inventory
sequence.
1. Reboot the loader and retry the
operation.
2. Verify that the magazines are
locked.
3. Turn off the loader and try to
remove the magazines by using
the emergency eject pin.
4. Contact your service
representative.
Cartridge
blocked, faulty
robotics
1001 Failed moving
the robotics.
The robotics
was not able to
move.
Reboot the loader and retry the
operation.
Cartridge
blocked, faulty
robotics
1101-
1108
Failed to stow at
slot 01 .. 08
The robotics is
not able to stow
the cartridge to
the magazine
1. Reboot the loader and retry the
operation.
2. Remove the magazine if
possible. Remove all cartridges.
3. Verify that the cartridge is not
damaged.
4. Insert empty magazines.
5. Power cycle the loader.
6. Retry the operation.
7. Retry the operation with a new
magazine.
Defect robotics,
defect magazine,
defect cartridge
1109 Failed to stow at
slot 09
Failed to insert
cartridge in drive
1. Reboot the loader and retry the
operation.
2. If failure persists, insert the
cartridge into a magazine slot,
remove the magazine and verify
that the cartridge is not damaged.
1201
-
1208
Failed to fetch at
slot 01 .. 08
The robotics is
not able to fetch
the requested
cartridge from
the magazine
1. Reboot the loader and retry the
operation.
2. Remove the magazine if
possible. Remove all cartridges.
3. Verify that the cartridge is not
damaged.
4. Insert empty magazines.
5. Power cycle the loader.
6. Retry the operation.
7. Retry the operation with a new
magazine
Defect robotics,
defect magazine,
defect cartridge