User manual

Tandberg Data Maintenance
60 StorageLoader Installation and User Manual
Forgot password on FPI • Look up the RMI IP address from the front panel menu
(view data menu).
• Connect the RMI interface and perform a memory dump of
the loader (see user and installation guide for details).
• Send the memdump to your Service representative. The
FPI password can be decoded from the memdump by using
a special SW.
7.6 The Error Screen
When the StorageLoader detects an error condition, the red/amber Fault LED is
illuminated and one of the error screens appears on the front panel. Figure 7.1 illustrates
how the StorageLoader reports error conditions on the front panel display:
Error : 1109–6A0133
Failed to stow
at slot 9 (Drive)
Details Actions
Figure 7.1 Error Code Page
The top line shows an Error code in the following format: XXXX-YYRRVV
The XXXX is the error number, while the YY is the internal loader error code. The
RRVV is the FW revision numbers, where RR is the major revision and VV is the
minor revision.
The next two lines give more detailed error information. There are two option buttons,
“Details” and “Actions”. Pressing the Details button gives access to a multi-page error
description text. Pressing Action gives access to a set of actions that can be taken to
recover from the error. An example of pressing “Details” and continuing with pressing
“More” is shown in figures 7.2 and 7.3.
Reboot the Loader
and retry the
operation.
More Back
Figure 7.2 Example of detailed information