User manual

Table Of Contents
Tandberg Data Maintenance
54 StorageLoader Installation and User Manual
the beginning and end of the cable must be terminated.
7.3 Software checking
1. Verify that the operating system does not report a problem during the boot.
2. Verify that the driver for the SCSI host adapter is present and loaded properly.
3. Verify that the correct Drivers have been installed properly – if applicable.
4. Verify that the Backup software does not report any error messages when
loading.
5. If any problem occurs, reinstall the Backup Application Software and check
that both the loader and the tape drive are recognized.
7.4 Verifying Recent Changes
If the StorageLoader has been installed previously and operating correctly but is now
incurring a problem, verify any recent changes to the system to ensure that these
changes are not causing the problem. Try the following:
1. If the system configuration has changed: Remove the change to see if it
affected the loader.
2. If an operating system corrective patch has been installed: Remove it to see if
it affected the loader.
3. If a SCSI device has been added: Check for SCSI ID conflicts.
4. If a SCSI device has been added: Check if the SCSI termination has been
properly set.
7.5 Trouble shooting matrix
The table below describes different problem situations and suggested actions to
try to resolve the problem.
PROBLEM SOLUTION
Power
StorageLoader does not power
on
• Check the power cord connection.
• Make sure the main power switch on the rear panel is in
the ON position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cord.