Instructions
tams elektronik
English RedBox
When accelerating a locomotive with a Motorola decoder, only every second speed level
increases the locomotive’s speed.
Possible reason: The locomotive decoder was assigned speed level "27 a" or "27 b", but the
locomotive decoder only supports 14 speed levels. à Change the amount of speed levels in
the locomotive data base.
In operation mode, locomotives with Motorola I decoders are causing problems: They do not
respond to driving or function commands or have an odd driving behaviour.
Possible reason: The duration of the signal pause is set inaccurately. à Change the duration
of the signal pause.
The two locomotives in double traction move in opposite directions.
Possible reason: Before establishing a double traction, you did not set the driving direction for
both locomotives. à Repeat the creation of the double traction.
The points cannot be switched.
Possible reason: The point format is wrong. à Change the points format.
The RedBox does not respond to software commands of a connected PC.
The connection between MasterControl and PC is bad. à Check your cable. Also check, if the
right COM port is set in the software.
Possible reason (version "V24" only): The baud rate has been set faultily. à Alter the baud
rate.
8.4. Errors occurring during software update
After the software update, the RedBox won’t start.
Possible reason: You updated using the wrong software file, for instance an update for the
LokControl. à Update again.
While updating, the progress bar jumps back (often).
This is not an error. The update application checks continuously, if the data transferred is
correct. If this is not the case, it repeats the transfer.
Hotline
If problems with your device occur, our hotline is pleased to help you (mail address on the last
page).
Repairs
You can send in a defective device for repair (address on the last page). In case of guarantee
the repair is free of charge for you. With damages not covered by guarantee, the maximum fee
for the repair is 50 % of the current sales price according to our valid price list. We reserve the
right to reject the repairing of a module when the repair is impossible for technical or economic
reasons.
Please do not send in devices for repair charged to us. In case of warranty we will reimburse
the forwarding expenses up to the flat rate we charge according to our valid price list for the
delivery of the product. With repairs not covered by guarantee you have to bear the expenses
for sending back and forth.
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