Warranty

The Risk of Purchasing Gray Market Products:
In looking for our products, you may find that products not supplied through our regular channel
are sold in your market. Such products are generally called “gray-market products” and
may involve quality problems.
Interchangeable lenses are precision optical and mechanical products. Therefore, if handling
during transportation or storage is not adequate, defects or malfunctions may occur. As for our
products supplied through our regular distribution channel, meticulous care is taken in
transportation and storage in order to ensure quality protection. However, in the case of gray-
market products, it is more likely that they are handled inadequately during transportation or
storage; are exposed to undesirable conditions such as high temperatures, vibration, shock, high
humidity, dust, dirt and so on; or that they have been mixed up with used products since they are
not under our strict control. Therefore, we are unable to warrant the quality of gray-market
products.
Always look for Tamron products that are supplied through our authorized distribution
channel. By purchasing Tamron products from an authorized dealer, you can ensure the
quality of the product, which will be also covered by Tamron USA's Six-Year Limited
Warranty, the only warranty accepted by Tamron USA, Inc. in the USA. To find an
authorized Tamron dealer near you, please click here.
If you have any question as to the authenticity of a dealer or product, please do not hesitate to
contact our Service Department at 1-800-827-8880, Option 1, to discuss your impending
purchase.
Important Notice About Lenses with Altered Serial Numbers
Online Warranty Registration:
Registration provides the following benefits: Instant serial number verification to insure that you have
purchased a Tamron USA imported lens with 6-Year Limited USA Warranty and eligibility for any
qualifying rebate; Access to product information in the event of loss or theft; Personal support if service
is ever required; Priority contact in the rare event we discover an issue with the product; Invitations to
local workshops, seminars and sales events; Subscription to the quarterly Tamron Viewfinder PDF
newsletter; and Exclusive promotional offers.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.