IP Camera User’s Manual
IP Camera User’s Manual Preface Thank you for using our IP camera products. This series of products are all-in-one IP cameras designed for network video surveillance, including box IP camera, infrared box IP camera, dome IP camera, speed dome IP camera, etc. The products adopt H.264 BaseLine Profile@ Level 4.0 video compression format, support three-stream, support ONVIF protocol, and adopt high-speed embedded 3A (AWB, AF, AE) to make the image clearer, smoother and more realistic.
IP Camera User’s Manual Statement: Contents in this manual may be different from the edition that you are using. There may be technical inaccuracies, or typographical errors in the manual. Should any unsolved problem occur given that the product is used according to this manual, please contact our technical support department or your product suppliers. The content of this manual may be updated at irregular intervals without prior notice.
IP Camera User’s Manual Table of Contents Chapter 1 Download And Install ActiveX ................................................................................................ 6 Chapter 2 User Login ............................................................................................................................. 7 Chapter 3 Live Preview .......................................................................................................................... 8 Chapter 4 Record Playback ........
IP Camera User’s Manual 7.5 Installation ............................................................................................................................... 47 7.6 Application Running ................................................................................................................ 48 7.6.1 Interface Description ..................................................................................................... 48 7.6.2 Live Preview ................................................
IP Camera User’s Manual Chapter 1 Download And Install ActiveX You need to install ActiveX Control when you visit IP camera for the first time through IE browser. ActiveX installing method: 1) Input the IP address of IP camera in Internet Explorer (for example: 192.168.1.10) to enter into login page, as shown in Fig1: 2) Click [Download ActiveX] to download the ActiveX. Fig1 3) File download dialogue box pops up, click [Run] or [Save] to download ActiveX.
IP Camera User’s Manual Fig3 Chapter 2 User Login Reopen Internet Explorer after ActiveX installation completes, input IP address of the IP camera (for example: 192.168.1.10) to turn to login page, as shown in Fig4: Language: Select the system language of WebClient, including Simplified Chinese and English; User: Input the user name. The default user name is “admin”; Password: Input the password. The default password is blank; Port: Input the port number.
IP Camera User’s Manual Chapter 3 Live Preview After user have logged in, enter into the live preview interface, or click button in menu bar to enter this interface. The interface of “Live Video” is shown in Fig 5: Fig 5 In the Live Video interface, users can do operations like Play, Stop, Record, Capture, Talkback, Show Alarm, Preset Configure, Video Parameters Configure, Full-screen Viewing and PTZ Control, etc. [Play]: Click this button to open the current video screen.
IP Camera User’s Manual [Show Alarm]: Click this button to pop up alarm information list, it shows the alarm IP, alarm time and alarm description, etc. [Audio]: Turn on or turn off the sound of live video. [Preset Configure]: Allows set or call the presets, range from 1~128; user can also set the PTZ speed, range from 1~8. [Video Parameters]: User can drag the slide bar to adjust the parameters of active video, including brightness, chroma, contrast, saturation and sharness.
IP Camera User’s Manual Chapter 4 Record Playback Click button in menu bar to enter the video playback page, as shown in Figure 7: Fig 7 Users can search for recorded video files or snapped pictures in local PC or storage device according to date. [Position]: User can select the file position, including remote recording files, remote capture images, local recording files and local capture images.
IP Camera User’s Manual Fig 8 According to the above description to select the setting, and setup start time & end time, then click Search button. [Files List]: The searched files information will be displayed in the Files List. [Download]: Select the recorded files or snapped pictures searched from SD card in the file list, click this button to download the files to PC.
IP Camera User’s Manual Chapter 5 Set System Parameters 5.1 Stream Configure The interface of stream configure is shown in Fig 10: Fig 10 [Stream ID]: Choose three kinds of stream ID to do stream configure. [Stream type]: Stream type includes Only Video and Video & Audio. [Encode type]: Encode type includes H.264, MJPEG and MPEG4. [Frame rate]: Set encoding frame rate per second, range from 1 to 30. [Frame interval]: Adjustable between 0~300.
IP Camera User’s Manual 5.2 Network Configure The interface of network parameters is shown in Fig 11: Fig 11 [Device Port]: Default value is 5000 (users are recommended not to change it). [Web Port]: Default value is 80 (users are recommended not to change it). [RTSP Port]: Default value is 554 (users are recommended not to change it). [ONVIF Port]: Default value is 554 (users are recommended not to change it).
IP Camera User’s Manual Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. Note: After revise and save parameters, the device will restart. If it is applied in LAN, please pay attention to avoid conflict between its IP address and the IP addresses of other devices or PC in the LAN. 5.
IP Camera User’s Manual 5.4 OSD The interface of OSD configure is shown in Fig 13: Fig 13 [Time]: The system time of video channel. Enable this function to display system time at the top left of image. [Color]: User can choose different colors for the time. There are two colors to choose from black and white. [Position]: User can adjust the display position of system time. [Text]: Enable this function to display channel name at the top left of image. [Color]: User can choose different colors for the name.
IP Camera User’s Manual Fig 14 After enable privacy regional function, click and move cursor to set the privacy area of channel image. An image can be entirely or partially masked, it supports 4 areas at maximum. Click the set area to select the area, click again to deselect. [Channel No.]: Select the channel of privacy regional. [Color select]: Set the covering color of privacy area. There are three colors to choose from red, green and black. [Clear all]: click this button to clear all set privacy areas.
IP Camera User’s Manual Fig 15 In this interface, user can view the information of SD card, including SD card name, SD card space, file system, partition state, new number of partition, partition type, remaining space, formatting progress, etc. Click button to format the SD card; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful.
IP Camera User’s Manual 5.7 PTZ Configure The interface of PTZ configure is shown in Fig 16: Fig 16 [PTZ configure]: When IP camera is connected to RS485 communication or control device (e.g. PTZ decoder, dome camera), the parameters of PTZ need to be set according to the settings of the communication device (address, protocol, baud rate, parity, data bit and stop bit), and the corresponding protocol need to be downloaded.
IP Camera User’s Manual Fig 17 [Storage rule]：Two options: circle write and not overwrite. Circle write will cover the earlier recorded files and keep recoding when storage space is full; otherwise it will stop recording when storage space is full. [Pre-recording]: Enable or disable pre-recording function; support for the pre-recording time is 7 seconds.
IP Camera User’s Manual Fig 18 In this interface, users can set parameters like motion detection on/off, sensitivity, detection time interval, linkage alarm output, linkage output duration, linkage recording / capture, and sending E-mail when alarm has been triggered, etc. [Sensitivity]: set the sensitivity of motion detection, range from: high, low, normal; the higher grade means higher sensitivity.
IP Camera User’s Manual saved, click button to query whether the setting is successful; click button to exit current interface. [Alarm Schedule]: After enable this function, set the period of motion detection, four periods allowed. Alarm schedule can be copied to the other date, select “Weekday” to the date or everyday which set as the same settings. [Output]: Enable or disable linkage alarm output.
IP Camera User’s Manual Fig 19 In this interface, users can set parameters like I/O alarm on/off, alarm schedule, linkage alarm output, linkage output duration, linkage recording / capture, and sending E-mail when alarm has been triggered, etc. [I/O Type]: Close or open the I/O alarm detection. [Alarm Schedule]: After enable this function, set the period of time for I/O alarm detection, four periods allowed.
IP Camera User’s Manual [Capture Pictures]: Set the amount of linkage capture after being triggered, the number of pictures snapped is from 1 to 10. If the number is set as 10, and the snapping interval is 1 second, that means when there is an alarm, 10 pictures will be snapped at one time and the interval between each picture is 1 second.
IP Camera User’s Manual [Setting]: Enable or disable capture function; set the time interval of capture: 5, 10,15,30,60 seconds. If the time interval is set as 5s, that means it will capture pictures every fives seconds in the period of capture schedule, and store them in the SD card on device. [Capture Schedule]: After enable this function, set the period of time for capture, four periods allowed.
IP Camera User’s Manual Fig 22 A wireless router needs to be deployed in order to use the Wi-Fi function of IP camera, e.g. TP-Link WR340G 54M wireless router.
IP Camera User’s Manual ② Turn to “basic settings” page under the “wireless parameters” menu; refer to Fig 23(b): (1) Set SSID This SSID is for identity validation of wireless network, it must be the same as the SSID setting of the IP camera (2) Frequency range It determines the frequency range of network working, which is 1~13, the default value is 6.
IP Camera User’s Manual (2) Authentication Type Auto Security Type: not optional WPA-PSK/WPA2-PSK Security Type: Auto, WPA-PSK and WPA2-PSK are optional WEP Security Type: Auto, Open (system) and Share Key are optional It must be the same as the security type of wireless gateway (router/AP). (3) Encryption Type Auto or WEP Security Type: not optional WPA-PSK/WPA2-PSK Security Type: Auto, TKIP and AES are optional It must be the same as the security type of wireless gateway (router/AP).
IP Camera User’s Manual Fig 24 (8) WiFi IP Select this switch to enable Wi-Fi function, and set the wireless IP Address, Net Mask, WIFI Gateway and Multicast Address of IP camera. Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. After setting completes, save all parameters.
IP Camera User’s Manual Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. 5.10.5 DDNS Configure The interface of DDNS configure is shown in Fig 26: Fig 26 Bind the device with a fixed domain name by DNNS setting, so that user can visit the device no matter how the public IP changes.
IP Camera User’s Manual Fig 27 To set the mailbox addresses and parameters of alarm mails and public network IP mails. [Enable]: Enable or disable E-mail function. [SSL]: After selecting SSL check which means this server requires a secure connection, user can setup mail servers according to actual needs. [SMTP server]: The address of servers that send the mails. The address formats of mail service provider are different, e.g. the SMTP server of 163 mailbox is smtp.163.com.
IP Camera User’s Manual Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. 5.10.7 FTP Configure The interface of FTP configure is shown in Fig 28: Fig 28 FTP server sends the record files and snapped images after alarm is triggered in FTP mode to specified FTP server. [Enable]: Enable or disable FTP function.
IP Camera User’s Manual Fig 29 [User information]: Input user name and password of new user, set the user rights, then click button, this user will be added into the user list box. Select a user in the user list, click button to modify user information. Select a user in the user list, click button to delete this user. When the user is not added, click button to return to the previously saved parameters; when the user has been added, click button to query whether the setting is successful.
IP Camera User’s Manual Fig 30 5.10.
IP Camera User’s Manual [Brightness / Contrast / Chroma / Saturation / Sharpness]: user can drag the slider to adjust the parameters of active image, including brightness, contrast, chroma, saturation and sharpness, range from 1 to 255. [Exposure]: Set the exposure value. [Video Standard]: In indoor environment, if the flashing of lamps results in the flickering of images, please choose 50HZ or 60HZ according to the power frequency.
IP Camera User’s Manual Fig 33 Click button to pop up a warning window, click OK button, all device parameters will be reset as factory default settings and then the device will reboot automatically, click Cancel button to exit the warning window. Click button to pop up a warning window, click OK button, all device parameters will be reset as default settings and then the device will reboot automatically, click Cancel button to exit the warning window.
IP Camera User’s Manual Click button to pop-up a dialog box, and click "OK" button to restart the IP camera. 5.11.4 Upgrade Device The interface of upgrade device is shown in Fig 35: Fig 35 Click button to select the correct upgrade file, then click button to upgrade the device’s system. In this process, the upgrade status bar will display the percentage has been upgraded. After upgrade completes, IP camera will restart automatically.
IP Camera User’s Manual 5.11.6 Version In this interface, user can view the version number, build date, core version and other version information, click button to refresh this information; refer to Fig 36: Fig 36 5.12 Local Configure The interface of local configure is shown in Fig 37: Fig 37 In this interface, user can configure the remote recording files download path, remote capture pictures download path, local recording files storage path and local capture pictures storage path.
IP Camera User’s Manual Click button to modify these paths. [Display mode]: Select the video display mode. Two options: full of window and original proportion. Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful.
IP Camera User’s Manual Fig 39 Chapter 7 Mobile Connectivity You can remotely view camera streams from your DVR and IPC on your iPhone™，iPad™, or Android™ device. Compatible Mobile Viewing Devices • iPhone (4.0 and above) • iPad (4.0 and above) • Android(1.6 and above) NOTE: Instant Mobile Viewing on an iPhone™ using an iPhone™ App. Free download available from Apple™ Store under the name “ISSMOBILE”. Compatible with iPhone™ version 4.0 and above. Selectable 4 channels live viewing.
IP Camera User’s Manual Router port forwarding is required. Before You Begin You will need the following before you can start mobile viewing on your iPhone or Android device: • The IP address or DDNS host name of your DVR or IP camera: For details, please refer to the user manual. • The TCP Port Number of your DVR or IP camera: By default, the port number is 5000. • User name and Password of your DVR: By default, the ID is admin, no password. For Android 7.
IP Camera User’s Manual Fig 40 Fig 41 7.3 Application Running 7.3.1 Interface Description After successfully installed the application into mobile phones, it is ready to run, just click the ISS MOBILE Click “ icon in the main menu.
IP Camera User’s Manual Setting: After clicking it, you can set password protection, alarm sound, etc; refer to Fig 44: Fig 44 About: The related information of the application. 7.3.
IP Camera User’s Manual Left Slip to Display PTZ Control Button Control the directions of the camera Zoom in / Zoom out / Change focus and aperture 7.3.3 Add Device If this is the first time to use ISS MOBILE app, you need to put in all the information needed. Steps as below: Click “ Click “ ” to access “Device List” interface, the list is blank as this time.
IP Camera User’s Manual Fig 47 Click “ Fig 48 ” and Device to edit setting information. For example, click “device 66” in “Device List”, you could modify the settings of “device 66”. Click “ ” to delete the selected device. For example, click “device 64” in “Device List”, will show notice like Fig 48, select “OK”, and delete “device 64”. 7.3.
IP Camera User’s Manual Fig 51 4) Select the channels in the channel list of this device, turn back to display interface to view the camera of this channel. 7.3.5 PTZ Control Left slip “ ” to “PTZ Control”, like Fig 52 as below: Fig 52 Function keys of PTZ control as below: ：Control PTZ direction; ：Zoom in and zoom out; ：Change focus; ：Change aperture. 7.3.6 Local Video The videos will be saved on the phone after recording the videos.
IP Camera User’s Manual Fig 53 Delete: 1) Click “ ” to access the main menu interface, select “local video” to access “local video” list interface, like Fig 53: 2) Click “ ”, select the needed record, like Fig 54, click “ 3) Click “Done” and back to “Local Video” list interface; 4) Click “Back” and back the main menu, like Fig 55: Fig 54 ” to delete this video. Fig 55 Note: 1) In the all operation steps, you could click “Done” to end up, cancel the operation and back the last step.
IP Camera User’s Manual device, channel and time then tap search, like Fig 56: 7.3.10 Real-Time Alarm When any channel has any alarming info, the app will show up in the main interface, like Fig 57: Fig 56 Fig 57 For iPhone 7.
IP Camera User’s Manual Fig 58 Fig 59 7.6 Application Running 7.6.1 Interface Description After successfully installed the application into mobile phones, it is ready to run, just click the ISS MOBILE Click “ icon in the main menu.
IP Camera User’s Manual clicking it, you will see the photos as thumbnail. Enlarge the photos by clicking it. Settings: After clicking “ ”, you can set Auto play, screen, priority type, etc; refer to Fig 62: Fig 62 a) Auto play: Turn on “AutoPlay” to display the video surveillance automatically on your next login. If turn it off, it will not display your last time video on the next login.
IP Camera User’s Manual Play / Stop / Delete Display Records Snapshot Video Records Real-time Alarm Quick Access Device List, edit and select the device Left Slip to Display PTZ Control Button Control the directions of the camera Zoom in / Zoom out / Change focus Control aperture 7.6.3 Add Device If this is the first time to use ISS MOBILE app, you need to put in all the information needed. Steps as below: Click “ Click “ ” to access “Device List” interface, the list is blank as this time.
IP Camera User’s Manual Fig 65 Click “ Fig 66 ” and Device to edit setting information. For example, click “device 66” in “Device List”, you could modify the settings of “device 66”. Click “ ” to delete the selected device. For example, click “device 64” in “Device List”, will show notice like Fig 66, select “OK”, and delete “device 64”. 7.6.
IP Camera User’s Manual Function keys of PTZ control as below: ：Control PTZ direction; ：Zoom in and zoom out； ：Change focus； ：Change aperture. 7.6.6 Local Video The videos will be saved on the phone after recording the videos. Steps as below: Play Video: 1) Click “ ” to access the main menu interface, select “local video” to access “local video” list interface, like Fig 70: 2) Click the video record, for example 20121011134721.mp4, to view this video record.
IP Camera User’s Manual 3) Click “Delete” and show the message, like Fig 72(a) and (c): 4) Click “OK” and back the list interface, or click “Cancel” and “Done” then back the main interface like Fig 70. Note: 1) In the all operation steps, you could click “Done” to end up, cancel the operation and back the last step. 2) You have to make sure there are video records, so that you could search the records; if not, you cannot search it. 7.6.
IP Camera User’s Manual Appendix 1 Network Interface of IP Camera IP Camera occupies the following network ports by default: TCP 80 Web port 5000 Communication port, audio/video data transmission port, talkback data transmission port UDP 5000 Audio/video data transmission port RTSP 554 Multimedia Real Time Streaming Protocol port ONVIF 12001 Open Network Video Interface Appendix 2 Default Network Parameters Default network parameters Cabled Network: IP Address: 192.168.1.10 Subnet mask: 255.
IP Camera User’s Manual Fig 75 3. Configure parameters of online device Double-click a device in the list to pop up the Configuration dialog box. It can modify the network parameters, restore defaults, and restore the factory settings, as shown in Fig 76: Fig 76 Click a device in the list to enter into the IE browser login screen. 4. Upgrade device online Click button in the lower left corner of main interface to pop-up a dialog box, select the file you want to upgrade, click "Open" to upgrade.
IP Camera User’s Manual list, when selection is complete, right-click any selected device, select "upgrade" option, as shown in Figure 77: Fig 77 Note: Please fill in the correct user name and password in the figure above during the upgrade, otherwise it cannot be upgraded. Appendix 4 Apply for DDNS domain name service 1. DDNS function of IP camera DDNS (Dynamic Domain Name Service) refers to the real-time analysis of a fixed domain name and the dynamic public IP address of the IP camera.
IP Camera User’s Manual Fig 78 The DDNS process flow diagram of IP camera 2 Apply for DDNS domain name service(Take www.no-ip.com for example） Users can self-define the hostname, username and password. Open the web browser (Internet Explorer by default) and enter http://www.no-ip.com in the address bar. Step1: create an account Click the “Sign-up for an Account” link at drop-down menu of “Sign In”. Select the type of registration according to the features introduced.
IP Camera User’s Manual Step3: login to your account Select “Sign In” on the top of No-IP home page to pop up drop-down menu, or click “Sign In” button to enter “Client Login” interface. Enter email address and password that you signed up and click Login button. As shown below: Fig 80 Step4: add a host or domain to your account Fig 81 In order to add a host to your account, select the "Add" link from the "Hosts/Redirects" menu. This will bring up the Add a Host page.
IP Camera User’s Manual Fig 83 Enabled: tick off; Domain: enter the host name you created at no-ip.com; such as MyIPC.no-ip.org; User Name: the account you created at no-ip.com; Password: the password of your account at no-ip.com; DDNS type: choose NO IP; Click Set button to save the setting. Enter into configuration interface of the router to map the server port and IP address (if the user enables UPnP function of device and router, he can skip this step).
IP Camera User’s Manual Static IP Static IP means that your network administrator assigns a LAN IP address to IP camera. The IP of your PC and IP camera must be in the same network segment to make visiting to the camera possible.
IP Camera User’s Manual If a wireless IP camera needs to be visited via WiFi mode, users need to set IP address, subnet mask, gateway, SSID number and password. Setup steps: Step 1: Log in IP camera via the IE browser (the default IP is 192.168.1.10). Step 2: Switch to the page [Network Configure], fill in the device IP address assigned by network administrator, e.g. 192.168.1.100; Step 3: Fill in subnet mask, default value is 255.255.255.0; Step 4: Fill in gateway address, default value is 192.168.1.
IP Camera User’s Manual 1) Fixed IP mode; 2) Broadband and router sharing Internet access mode (dynamic obtainment of extranet IP address mode) like ADSL and so on; 3) PPPoE dial-up access. After IP camera is connected to Internet, remote Internet users can visit it directly via domain name or IP address.
IP Camera User’s Manual Broadband and router sharing Internet access mode (dynamic obtainment of extranet IP address mode) like ADSL and so on; For dial-up access with router, see below picture for the network topology: Fig 91 Users can set up DDNS domain name service at the same time, fill the username and password which were applied in the DDNS server into the DDNS setting item, then implement port mapping from the router.
IP Camera User’s Manual Appendix 6 Port mapping Take the TL-WR340G router of TP-LINK as an example for illustration: Step 1: Ask network administrator for the IP address of router (i.e. LAN gateway address), enter user name and password, and then log in the router. The main interface is as follow: Fig 93 Step 2: Open “Forwarding”, select “Virtual Servers”, as below picture shows: Fig 94 Step 3: Select “Add New…”, enter the IP address of IP camera (e.g.192.168.1.100 ), port (e.g.
IP Camera User’s Manual Fig 95 Step 4: After save successfully, below screen appears: Fig 96 Step 5: If DDNS is successfully set in “Network Configure” of IP camera, direct visit to the IP camera can be realized via entering http://MyIPC.no-ip.org:85 into IE browser. Appendix 7 FAQ 1. IE browser cannot log in Possible reason 1: ActiveX not installed Solution: ActiveX must be installed when visiting IP camera for the first time via Internet Explore.
IP Camera User’s Manual Solution: Delete the caching of browser. Steps: Open IE—click “Tools”—select “Internet Options”—click “delete files” button in “Internet temporary files”, select “delete all offline contents”, then click “OK” and re-log in IP camera. 3. The images do not flow Possible reason 1: The frame rate of IP camera is too low.
IP Camera User’s Manual Possible reason: Search software adopts multicast protocol to perform searching. But the firewall forbids multicast data packet. Solution: disable the firewall. 8. Image processing doesn’t work properly Possible Reason 1: system issue. DirectX function is disabled, which will cause slow display of images and abnormal color. Possible Reason 2: hardware issue. Graphics card doesn’t support image acceleration and hardware zooming functions.
IP Camera User’s Manual |
