Product Warranty
Rev G, April 2016 For more information contact Printronix Tech Support or your reseller.
US Product Line Warranty
Warranty Statement
From the date Products are shipped to the end user, either directly from Printronix or through one of its channel partners, Printronix
warrants that its Products shall be free from defects in material and workmanship for the period or the Special Provisions described
below. Printronix’s only obligation under this warranty is to repair or replace the warranted part with such decision being at Printronix’s
sole and absolute discretion. This warranty is only applicable if the defective product has had normal utilization within the published
specifications as modified from time to time, has been maintained in accordance with recommended procedures using Printronix approved
parts, has not been modified or altered in a manner not approved by Printronix, and is not the result of shipping and handling damage.
The end user’s remedies are expressly limited to Printronix' obligations as stated in this Warranty Statement and the associated special
provisions described below.
THE WARRANTIES SET FORTH IN THIS WARRANTY STATEMENT, AND THE OBLIGATIONS AND LIABILITIES THEREUNDER
ARE IN LIEU OF, AND THE PURCHASER HEREBY WAIVES, ALL IMPLIED GUARANTEES AND WARRANTIES, INCLUDING
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT
SHALL PRINTRONIX BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF USE, OR OTHER
COMMERCIAL LOSS, HOWEVER OCCASIONED.
One Year
90 Day
One Year
90 Day
On Site
On Site
Return to Factory
Return to Factory
Line Printers
Spare Parts
Post Warranty Repairs
Special Provisions
Ribbons/Toner
Printronix/TallyGenicom consumables are warranted to be free from defects in material and workmanship, and to
mechanically perform out of box when properly installed in the printer providing acceptable print quality. Request for
replacement of products not meeting the above criteria will be considered on an individual basis within one year from the date
of purchase (through the same channels from which it was purchased).Warranty does not cover product failure due to
misuse, product/performance alterations, shipping/handling damage, abuse, user error, improper storage at
temperature/humidity extremes or problems/failures induced by the printer.