Datasheet

User guide Troubleshooting
71
Recoverable errors
Message Condition Corrective action
Print Head Hot
Error
The print head is too hot.
` Power the printer off, open the cover
and wait a few minutes. Then power
the printer on again.
Ribbon Cassette
Error
Either the ribbon cassette is not
installed correctly, the ribbon is not
functioning correctly or you are using a
ribbon cassette of a different manufac-
turer.
` Check if the ribbon cassette is in-
stalled correctly (see section
Changing the ribbon cassette,
page 33).
` Check the function of the ribbon
cassette. To do this, turn the green
tension gear of the ribbon cassette
in the direction of the arrow. Check
if the ribbon itself will be moved.
` Ensure that the green gear on the
ribbon is correctly engaging with the
white gear mechanism on the print-
er. Reseat the ribbon is necessary
` Only use original ribbon cassettes of
the manufacturer.
Paper Length
Error
Epson/IBM emulation: When print-
out is going across the bottom edge of
a paper.
Olivetti emulation: when printout will
exceed the selected page length. (In
case of Epson/IBM emulation paper
will be ejected, if printout exceeds the
page length.)
` When Reset Error Command or
General Reset Command (PR2) is
received, if there is no paper in the
printer, the error message is can-
celed, and it is in an online state.
` If STOP Key is pressed, if there is
no paper in the printer, it is in an
offline (STOP) state, and the error
message is canceled.
` May be resolved by switching pa-
rameter "Continuous print" to "on" in
the menu. See chapter 8, parameter
“Continuous Print” on page 59.