Installation & Operation Manual For Emergency/Information Phones Section Page Getting Started Hardware Installation Software Programming Operation 10-Number Autodialing Keypads Frequently Asked Questions Basic Trouble-Shooting Talk-A-Phone Co. Limited Warranty FCC Information Phone Line Specifications Information to the User Maintenance 2 3 6 14 18 19 21 23 24 25 26 26 Quick Programming Guide on Page 6 Part 69380 Talk-A-Phone Co. Rev.
Getting Started I. Getting Started A. Introduction Thank you for your purchase of this Emergency/Information Phone. All Talk-APhone equipment is built with an exceptional standard of quality and should provide years of reliable service. This manual will guide you through the installation of this unit and provide comprehensive operating instructions. Please read this instruction manual COMPLETELY before you install this unit.
Hardware Installation II. Hardware Installation Talk-A-Phone phones are divided into two categories: 100-series indoor phones and 400-series outdoor phones. Outdoor phones are subdivided into surface mount and flush mount. The ETP-103 Series is listed separately. Follow the installation procedure listed below for your phone type. Installation should be performed by qualified personnel only in accordance with the National Electrical Code and other federal, state and local statutes and building codes.
Hardware Installation 4. Connect the Green wire to Earth Ground. 5. Your phone has one auxiliary input and two auxiliary outputs. The auxiliary outputs are rated at a maximum of 50 mA at 30V DC or AC. a. The Brown and Blue wires are the auxiliary input. b. The Red and White wires are auxiliary output #1. c. The Orange and Black wires are auxiliary output #2. If your wires do not match these color combinations, you may have a different generation of phone. See section A.
Hardware Installation D. Installing ETP-103 Series Phones Models ETP-103 and ETP-103V are designed to mount behind an elevator car operating panel and require connection to a push button with LED capability on the car operating panel. 1. Determine the position where you will mount the phone. Be sure the phone speaker and microphone are placed directly behind the speaker grille in the car operating panel or mounting surface. 2. Mark the four mounting holes. Weld four 0.
Software Programming III. Software Programming A. Quick Programming Guide Programming your Talk-A-Phone unit is, in most cases, quite simple. While it is recommended that you read the complete instructions below before you begin, the following quick guide will serve many applications. After entering each code you should hear one beep, confirming the acknowledgement of the command: 1. Call your emergency/information phone. It answers with a series of tones. 2. Enter the default Guard Access Code: *4**. 3.
Software Programming 8. If the phone is on a PBX line do you have to dial a prefix, such as 9, first? 9. If the phone has auxiliary leads, are there any devices connected to the auxiliary input or outputs? 100 series phones with the letters "AUX" in the model number and all 400 series phones have auxiliary leads. 10. If you are using either an EC-2 or an EC-8 Consolidator, which port is this phone connected to? C.
Software Programming if one is programmed, or the first number if no second phone number exists. It will retry these numbers until the call is answered or the conversation time elapses (see PBX/Configuration Codes, page 10). If your phone has two buttons, the top button is Button #1 and the bottom button is Button #2. If you have a Keypad phone, Button #2 cannot be programmed to dial an outside number. This button is used to get a dial tone before using the keypad to dial.
Software Programming G. Intelli-Voice Option Codes The "V" option allows you to program a voice message that will play automatically when the guard answers the call. This message serves to identify the unit to the guard station.
Software Programming I. Auxiliary Device Automatic Activation Codes 100 series phones with the letters "AUX" in the model number and all 400 series phones have auxiliary leads1. You can connect one auxiliary input device and two output devices to these leads. The following codes allow you to control the function of the auxiliary output leads (also see Operation Codes, page 10).
Software Programming K.
Software Programming L.
Software Programming *65* *70* *71* *72* *73* *74* *75* *76* *77* *78* *79* *80* …[up to 18 digits]* *81* …[up to 18 digits]* *84* *85* *86* *87* *88* *90* *91* *92* *93* *100* *101* 1 *102* 1 *103* *104* 1 *105* # 6 1 1 Cancels *64* command (default) Disable automatic playback of the recorded message when a call is answered, but do not delete the message Enable automatic playback of the recorded message when a call is answered (default) Set message length to 5 seconds Set message length to 10 seconds
Operation IV. Operation A. General Information When a push button on the Emergency/Information Phone is pressed, the first phone number programmed for that button will automatically be dialed. If a second phone number is also programmed for that button, it will automatically be dialed if the first number is busy or does not answer after a specified number of rings.
Operation D. Using a Talk-A-Phone unit with a PBX System (Mode II & Mode III ) Many PBX Systems use non-standard, propriety tones and signals. Examples of such PBX systems are the Rolm Systems 9751, 9000, 8000; AT&T systems 75, 85; and Northern Telecom Meridian and SL1. Depending upon your configuration, you should activate either the MODE II or MODE III software options that are built into the Talk-A-Phone unit.
Operation Each auxiliary output on the 400 series phones has a separate ground. If you have an older unit that does not have separate grounds (or a 100 series phone) and you need this function, contact your distributor or Talk-A-Phone Sales department at 773539-1100 for upgrade options. F. Intelli-Voice "V" Option Unless your model phone ends with “V” you do not have voice option. This recorded message will automatically be heard by the party receiving the call as soon as they answer.
Operation Note: The black call button is used to take the phone off hook before placing a call with the keypad. This button cannot be programmed with an autodial phone number and it cannot be used to automatically activate an auxiliary output. I. Special Keypad Model (ETP-400DKV) Model ETP-400DKV operates like a standard two-button Emergency Phone (model ETP-400DV), with a keypad that can be used after a call is placed using the lower button.
10-Number Autodialing Keypads V. 10-Number Autodialing Keypads (ETP-400KE, ETP-400KSE, ETP-402KE, ETP-402KSE) A.
Frequently Asked Questions VII. Frequently Asked Questions 1. How can I have multiple phones on one line? Each Emergency/Information Phone requires either a dedicated phone line or analog PBX extension. However, using the EC-2 Consolidator you can connect two Phones onto a single line, and using the EC-8 Consolidator you can connect up to eight Talk-A-Phone phones onto a single line. 2. I am using an EC-8 Consolidator in “local” mode.
Frequently Asked Questions h) Reconnect the phone line. Be careful not to touch any electronics inside the phone. i) Press the call button on the front of the phone. Wait approximately 10 seconds. You may here some sounds from the speaker after you depress the call button, this is normal. The EEPROM is now reset to factory settings. j) Disconnect the phone line. Remove the “C” jumper and return it to the way it was on just a single pin. k) Reassemble the back box and cover plate.
Basic Trouble-Shooting VIII. Basic Trouble-Shooting Problem My unit does not function at all. I cannot call it or call out on it. Possible Causes 1. The phone wire is not properly connected. 2. Your unit has been struck by lightning or another very high voltage source. Contact Talk-A-Phone's Service Department. 3. There isnʼt enough power on the line (see Technical Requirements, page 3). I can hear the guard, but the guard cannot hear me. 1.
Basic Trouble-Shooting My device is connected to the auxiliary input wires but it does not activate the phone 1. If you have a newer phone, produced in 2012 or after, you will need model ETP-AUXIN-KIT. Please contact Talk-A-Phone to receive this kit at no charge. My phone will not nd successfully dial the 2 number if the first one is busy or not answered 1. Make sure you have programmed a secondary number in the *23* programming slot. 2. Try programming the long hang-up feature, *101*.
Talk-A-Phone Co. Limited Warranty IX. Talk-A-Phone Co. Limited Warranty Equipment. Talk-A-Phone Co. warrants Talk-A-Phone equipment against any defects in material and workmanship, under normal use, for a period of twenty-four (24) months from date of installation, provided that Talk-A-Phone receives a completed "Installation Certification" certifying the date on which the system has been installed. An "Installation Certification" card is enclosed with every unit.
Phone Line Specifications X. Federal Communications Commission Information This device has been granted a registration number by the Federal Communications Commission (FCC), under part 8 rules and regulations for direct connection to telephone lines. In order to comply with these FCC rules, the following instructions must be carefully read and applicable portions followed completely. These instructions must be provided to the consumer. A. This equipment complies with part 68 of the FCC rules.
Federal Communications Commission Information I. The Talk-A-Phone Co. U. S. A. Service Center is located at 7530 North Natchez Avenue, Niles, Illinois 60714-3804, telephone number (773) 539-1100, fax number (773) 539-1241. XI. Phone Line Specifications A. MODE I Operation The following criteria must be met by a phone line to insure proper functionality of the FCC approved equipment. All voltages use Tip as ground when measuring. 1. On-Hook voltage must be less than or equal to –36 V (-50 V standard). 2.
Phone Line Specifications XII. Information To The User A. Section 15.105 This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Federal Communications Commission Information Inspect the equipment frequently. If you notice discoloration, tarnish or water stains, increase the frequency of your cleanings. You can also try cleaning with borax, soda ash, or a non-abrasive commercial cleanser and water. Deeper stains may be removed with a magnesium oxide, ammonia and water paste. Wipe clean with water rinse and dry the plate. Light rusting on the faceplate can be removed with a stronger cleaning agent, such as Simichrome Polish.
PHONE INFORMATION Model # 1. To Reach This Unit, Call This Number: 2. Phone Location: 3. Type of Communication Line: Telephone Company PBX Extension 4. Primary Phone Number Called: 5. Secondary Phone Number Called: 6. Intelli-Voice (“V” Option): Yes No 7. PBX Ring-Down: Yes No 8. PBX Prefix (If Needed): 9. Auxiliary Devices (If Used) Input(s): Output #1: Output #2: 10. Consolidator Port (If Used): Installation Date: NOTES Talk-A-Phone Co.
