Operation Manual

11 TROUBLESHOOTING
Problem Possible Cause Solution
The LCD displays
nothing when
the Play key is
pressed.
1. No battery or battery is too low.
2. The keys are locked.
1. Install or replace the battery.
2. Unlock the Hold switch.
Press the Play key
after turning on,
while the player
has no response.
The keys are locked by Hold switch
Slide the Hold switch to the
unlocked position.
No sound when
playing music or
voice file.
1. The volume is too low.
2. There are problems with the audio file.
1. Adjust the volume.
2. Delete or skip the file.
The player cannot
be connected to
the PC.
1. The driver is not installed or destroyed.
2. The USB interface is not supported by
PC’s motherboard.
1. Install or reinstall the driver
shipped with the player.
2. Update or replace the PC’s
motherboard.
The displayed
time is changing
constantly.
The bit rate of the MP3 file is changing
during playback.
Try to use fixed bit rate to
compress the MP3 file.
The PC has error
when you plug
and unplug the
player.
The player is disconnected from the PC
abruptly while transferring files.
Do not disconnect the player
from the PC when transferring
files.
Some of MP3 files
cannot be played
properly.
The MP3 file is compressed by a standard,
such as MPEG I Layer 1 or Layer 2 that the
player does not support.
1.Delete the unsupported
MP3 files. 2.Use MPEG I Layer
3 standard to compress the
unsupported MP3 files.
12 NOTICE
• Please check whether the package contents are in accordance with the packing list.
If any item is missed, please contact the dealer.
• The device cannot guarantee compatibility with all USB flash disks from every manufacturer.
• Plug & Play is only available for WIN2000/XP.
It is not supported by WIN98 and WIN98SE, under which a driver needed to be installed.
• Push the Hold switch to the unlocked position to enable all keys before operation.
• Please replace the battery immediately when the battery status icon indicates low battery,
or the device will be powered off automatically.
• Please unplug the player properly to avoid data losing.
• The transfer rate displayed on the PC may be different depending on the operating system.
• Exact transfer rate should be subject to the player‘s indication.
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