Manual
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4. Repair, Replacement or Refund:
The manufacturer or its authorized Service Representative will, at its sole discretion, repair or replace
any failed or defective mechanical or electrical parts, or components thereof, or, if the manufacturer
or its authorized Service Representative cannot replace said parts, and repair is not commercially
practicable, the manufacturer or its authorized Service Representative will refund the purchase price.
The manufacturer or its authorized Service Representative may, at its sole discretion, use new,
refurbished or reconditioned parts.
5. Limitation on Duration of Implied Warranties:
ANY IMPLIED WARRANTIES ARISING UNDER STATE LAW, INCLUDING THE IMPLIED
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, SHALL
IN NO EVENT EXTEND PAST THE EXPIRATION OF ANY WARRANTY PERIOD HEREUNDER.
SOME STATES DO NO ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
6. THIS WARRANTY WILL NOT COVER THE FOLLOWING:
Any Takagi product that is not installed by a licensed plumber, gas installer, or contractor.
Damages due to accidents, abuse, misuse, improper installation, misapplication, or incorrect
sizing.
Damages due to fires, flooding, freezing, electrical surges, or any Acts of God.
Damages due to unauthorized alterations, attachments, and/or repairs.
Damages due to a lack of maintenance (e.g. water filter, water treatment system, vent blockage,
etc.)
Any Takagi product installed in an improper environment (e.g. corrosive, dusty, chemically
contaminated, excessive lint, etc.)
Freeze damage that occurs without taking proper preventive measures as described in the
installation manual
Condensate damage due to improperly installed or lack of a condensate trap (drain).
Any Takagi product not installed in compliance with all applicable local & state codes,
ordinances, and good trade practices.
Any Takagi product sold to or installed in areas outside of the fifty states (and the District of
Columbia) of the United States of America and Canada.
Any Takagi product installed in applications that cause the water heater to activate more than
300 times per day (this averages to an activation every 5 minutes in a 24-hour period).
Any failures that are not due to defects in materials or workmanship (mechanical and/or
electrical parts).
Damages due to improper installation:
• Gas: incorrect gas pipe sizing, incorrect gas meter sizing, incorrect gas type, and/or gas
pressures that fall outside the product’s specified range.
•
Water: incorrect water pipe sizing, water pressures that fall outside the product’s specified
range, recirculation flow rates that fall outside the product’s specified range (air removal),
and/or lack of proper methods of air removal in a closed-loop, circulation system (see
installation manual for details).
•
Electric: supply power voltages that fall outside the product’s specified range.
Damages due to water quality:
• Introduction of liquids other than potable water or potable water / glycol mixtures into the
product.
•
Introduction of pool water, spa water, or any chemically treated water into the product
•
Introduction of hard water measuring more than 7 grains per gallon (120 ppm) for single
family domestic applications or more than 4 grains per gallon (70 ppm) for all other types of
applications into the product
•
Introduction of untreated or poorly treated well water into the product
•
Introduction of water with pH levels less than 6.5 and greater than 8.5 into the product.
19H046-3