Installation Sheet
60 Page
(3)LimitedLaborCoverage
•Themanufacturerwillprovideforreasonablelaborchargesassociatedwithwarrantyrepairs
or replacements within one (1) year from the date of purchase. The manufacturer will only pay
directly to the service provider.
•WarrantyservicemustbeperformedbyanauthorizedServiceRepresentative.Alistofauthorized
ServiceRepresentativesisavailableuponrequest.
•Allwarrantyclaimsandwarrantyservicemustbeauthorizedandapprovedbythemanufacturer.
(4)Includesdual-purposeapplications(combinationheatinganddomestic).
3. Repair,ReplacementorRefund:
ThemanufactureroritsauthorizedServiceRepresentativewill,atitssolediscretion,repairorreplaceanyfailed
or defective mechanical or electrical parts, or components thereof, or, if the manufacturer or its authorized
ServiceRepresentativecannotreplacesaidparts,andrepairisnotcommerciallypracticable,themanufactureror
itsauthorizedServiceRepresentativewillrefundthepurchaseprice.ThemanufactureroritsauthorizedService
Representativemay,atitssolediscretion,usenew,refurbishedorreconditionedparts.
4. Limitation on Duration of Implied Warranties:
ANY IMPLIED WARRANTIES ARISING UNDER STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, SHALL IN NO EVENT EXTEND PAST THE EXPIRATION OF
ANY WARRANTY PERIOD HEREUNDER. SOME STATES DO NO ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
5. THIS WARRANTY WILL NOT COVER THE FOLLOWING:
• Anyproductthatisnotinstalledbyalicensedplumber,gasinstaller,orcontractor.
• Damagesduetoaccidents,abuse,misuse,improperinstallation,misapplication,orincorrectsizing.
• Damagesduetofires,flooding,freezing,electricalsurges,oranyActsofGod.
• Damagesduetounauthorizedalterations,attachments,and/orrepairs.
• Damagesduetoalackofmaintenance(e.g.waterfilter,watertreatmentsystem,ventblockage,etc.)
• Anyproductinstalledinanimproperenvironment(e.g.corrosive,dusty,chemicallycontaminated,
excessive lint, etc.).
• Freezedamagethatoccurswithouttakingproperpreventivemeasuresasdescribedintheinstallation
manual.
• Condensatedamageduetoimproperlyinstalledorlackofacondensatetrap(drain).
• Anyproductnotinstalledincompliancewithallapplicablelocal&provincialcodes,ordinances,and
good trade practices.
• Anyproductsoldtoorinstalledinareasoutsideofthefiftystates(andtheDistrictofColumbia)of
the United States of America and Canada.
• Anyproductinstalledinapplicationsthatcausethewaterheatertoactivatemorethan300timesper
day (this averages to an activation every 5 minutes in a 24-hour period).
• Anyfailuresthatarenotduetodefectsinmaterialsorworkmanship(mechanicaland/orelectricalparts).
• Damagesduetoimproperinstallation:
• Gas:incorrectgaspipesizing,incorrectgasmetersizing,incorrectgastype,and/orgaspressures
that fall outside the product’s specified range.
• Water:incorrectwaterpipesizing,waterpressuresthatfalloutsidetheproduct’sspecifiedrange,
recirculation flow rates that fall outside the product’s specified range (air removal), and/or lack of
proper methods of air removal in a closed-loop, circulation system (see installation manual for
details).
• Electric:supplypowervoltagesthatfalloutsidetheproduct’sspecifiedrange.
• Damagesduetowaterquality:
• Introductionofliquidsotherthanpotablewaterorpotablewater/glycolmixturesintotheproduct.
• Introductionofpoolwater,spawater,oranychemicallytreatedwaterintotheproduct.
• Introductionofhardwatermeasuringmorethan7grainspergallon(120ppm)forsinglefamily
domestic applications or more than 4 grains per gallon (70 ppm) for all other types of applications
into the product.
• Introductionofuntreatedorpoorlytreatedwellwaterintotheproduct.
• IntroductionofwaterwithpHlevelslessthan6.5andgreaterthan8.5intotheproduct.
Warranty
Owner's Guide
68A161