Manual

Troubleshooting
40Page
FAULTANALYSISOFERRORCODES‐
TKJr2IN/OS
&TK4IN/OS
TD2
IN/OS
Malfunction
description
Diagnosis
Red
LED
RE02 RE30
One
Time
03 031
Incorrect
dipswitchsetting
CheckthedipswitchsettingsonthePCB.(Part#701)
Five
Times
10 101
Warningforthe
“991”errorcode
Checkthegastypeofthewaterheater.
Checkifthereisanyblockageintheintakeairand/or
exhaust.
Ifthewaterheaterisinstalledasadirectventsystem,
checkwhetherthereisenoughdistancebetweenthe
intakeairterminalandtheexhaustterminal.
Checkthe
altitude/elevationofareaofwherethe
waterheaterinstalled.
Checkifthereisgreaseand/ordirtintheburner(Part
#101)andthefanmotor(Part#103),especiallyifthe
waterheaterhasbeeninstalledinacontaminated area.
Three
Times
11 111
Ignitionfailure
CheckiftheHilimitswitch(Part#412)isproperly
functioning.
Checkforconnect ion/breakageofwires(Part#413,
708,709,710,712),burnmarksonthecomputerboard
(Part#701),and/orsootontheflamerod(Part#108).
Checkifthereisabuzzingsparkigni tionsoundcoming
from
theburner(Part#10 1 )whenwaterheater
preparesforcombustion.
Listenforthedouble“clunk”soundcomingfromgas
valveassembly(Part#102)whenwaterheatergoes
intocombustion.
Checkifthereisleakingfromheatexchanger.(Part
#401)
Three
Times
12 121
Lossofflame
CheckiftheHilimitswitch(Part#412)isproperly
functioning.
Checkforconnect ion/breakageofwires(Part#413,
708,709,710,712),burnmarksonthecomputerboard
(Part#701),and/orsootontheflamerod(Part#108).
Checkifthereisleakingfromheatexchanger.(Part
#401)
Two
Times
31 311
Output
thermistor
failure
Check for connection/breakage of wires and/or debris
onthermistor.(Part#407,408,411,716)
32 321
Inletthermistor
failure
N/A N/A 331
Mixing
thermistor
failure
Two
Times
39 391
Air–fuelRatio
Rodfailure
Check for connection/breakage of wires (Part #709)
and/orsootontheAFRrod.(Part#108)
IftheerrorcodedisplayedonthecomputerboardoftheWaterheaterorremotecontroller,
pleasecheckthefollowing.Afterchecking,Consultwiththemanufacturer.