TM9300/TM9400 Mobile Radio User’s Guide DRAFT MMB-00001-01 · Issue 1 · August 2012
Contents For your safety ............................................................... 5 1 About this guide ........................................ 12 Safety warnings used in this guide ........................... 12 Related documentation ............................................ 12 2 Getting started .......................................... 13 About your digital radio ............................................... 14 Lack of static noise...................................................
Copyright and trademarks All information contained in this document is the property of Tait Limited. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait Limited. The word TAIT and the TAIT logo are trademarks of Tait Limited.
This product may also be made under license under one or more of the following U.S. Patents: 4,590,473 4,636,791 4,716,407 4,972,460 5,146,497 5,148,482 5,164,986 5,185,795 5,185,796 5,271,017 5,377,229 5,502,767. The AMBE+2™ voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment.
For your safety Before using your radio, please read the following important safety and compliance information. Radio frequency exposure information For your own safety and to ensure you comply with the Federal Communication Commission’s (FCC) radio frequency (RF) exposure guidelines, please read the following information before using this radio.
■ Do not talk (transmit) on the radio more than the rated transmit duty cycle. This is important because the radio radiates more energy when it is transmitting than when it is receiving. ■ While you are transmitting (talking or sending data) on the radio, you must ensure that there is always a distance of 35 inches (0.9 m) between people and the antenna. This is the minimum safe distance. For 110 W mobiles, the minimum safe distance is 44 inches (1.1 m).
This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environments at operating duty factors of up to 50% talk to 50% listen. Radio frequency emissions limits in the USA Part 15 of the FCC Rules imposes RF emission limits on receivers. This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Frequency band reserved for distress beacons Frequency band 406 to 406.
Restrictions This product can be programmed to transmit on frequencies that are not harmonized throughout the EU/EEA, and will require a licence to operate in each member state. This product can be programmed for frequencies or emissions that may make its use illegal. Where applicable, a license must be obtained before this product is used. All license requirements must be observed. Limitations may apply to transmitter power, operating frequency, channel spacing, and emission.
Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting. If you have a pacemaker, immediately turn off the radio if you suspect it is interfering with the pacemaker. If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer.
Radio protection when charging the vehicle battery Always remove the fuses from the radio power cable before charging the vehicle battery, connecting a second battery, or using power from another vehicle (e.g. when jump-starting the vehicle). Electromagnetic compatibility in European vehicles In the European Community, radio equipment fitted to automotive vehicles is regulated by Directive 72/245/ EEC and its amendments.
High radio surface temperatures Warning The bottom surface of the radio and the heatsink fins can become hot during prolonged operation. Do not touch these parts of the radio. EN 60950 requirements (25 watt mobiles) This radio complies with the European Union standard EN 60950 when operated up to the rated 33% duty cycle of two minutes transmit and four minutes receive, and with ambient temperatures of 30 °C or lower.
1 About this guide This user’s guide provides information about TM9300 and TM9400 mobile radios. If your radio does not operate as you expect, contact your radio provider for assistance. Safety warnings used in this guide Within this user’s guide, the following warnings are used to alert you to important safety information: Warning This alert is used when there is a hazardous situation which, if not avoided, could result in death or serious injury.
2 Getting started This section describes your radio’s controls and indicators.
About your digital radio Your digital radio may have some channels programmed as either analog or dual mode. Dual mode channels are able to receive both digital and analog calls. You may notice differences between your radio’s analog and digital channels in terms of: ■ static noise in low signal areas, and ■ radio coverage in marginal reception areas. Lack of static noise On digital channels there is no static noise, even in low signal areas.
About the radio controls The radio controls are the PTT key, volume control, on / off key, scroll keys, selection keys and function keys. Some keys have functions assigned to both short and long key presses: ■ a short key press is less than one second, and ■ a long key press is more than one second. The radio controls and their functions are described in the following sections.
About the keypad microphone Your radio may have a keypad microphone installed. The keypad microphone has a PTT key as well as alphanumeric keys, two scroll keys, and left and right selection keys. The PTT key, the scroll keys and the selection keys all work in the same way as those on the radio control head (see “About the radio controls” on page 15).
Understanding the radio display The messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed.
Icon Meaning Conventional mode icons Monitor or squelch override: monitor or squelch override is turned on Repeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channel Trunked mode icons Call queuing: call queuing is turned on Call queuing: there are calls in the call queue Service: your radio is operating on a DMR or MPT trunked network Flashing: your radio is attempting to access a trunked network Trunking: your radio has established a call and you are now ab
Understanding the radio indicators The status LED indicators and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio. The most common way the indicators work is described in the following sections. Notice The way these indicators behave may be affected by the way your radio is programmed.
Audible tones The radio uses audible tones to alert you to its status: ■ Radio controls and keypress tones—the tones and beeps you hear when you press your radio’s keys or use the controls. ■ Incoming call tone—when the radio is receiving a call. Notice If quiet or silent mode is turned on, you will not hear any alert tones.
Using function keys to access frequently used features The function keys provide access to some of the features you use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.
Navigating the radio’s menus Your radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed. Using the Main menu To access the Main menu, press the right selection key whenever Menu appears above it. Channel 12 Zone 11 Menu Use the scroll keys to move through the menu list. Main menu Zones Address book Back Select When the menu you want is highlighted, press Select to open the menu you have chosen.
Using the scroll key Quick Access menu There are two ways to use this Quick Access menu: ■ Use the scroll keys to scroll through a list of zones or channels. ■ Press the scroll keys and the Quick Access menu appears. In this example, the Channels menu is the Quick Access menu. Use the scroll keys to go directly to the Channels menu. Channel 12 Zone 11 Menu The Channels menu, with a list of your available channels, is now displayed.
Locating a menu The following diagrams shows the menus and submenus that may be programmed for your radio, in either conventional or trunked mode.
Main menu (trunked mode) Preset calls Set zone Set workgroup Go to homegroup Scanning Send Status Text message Preset message Edit message New message Dispatcher call Broadcast call Send group Send to preset Send to dialed Conference call Send group Send to preset Send to dialed Priority call Send dispatcher Send to preset Send to dialed Emergency call Send dispatcher Send to preset Send to dialed Group select Edit groups Set homegroup Subscribe all Unsubscribe all Radio settings Functions Scrambler Lock r
3 Basic operation This section describes the basic operation of your radio.
Turning the radio on and off Long press the on/off key to turn the radio either on or off. volume control on/off key When the radio is first turned on, the red, green, and orange LEDs flash briefly, and the radio gives two short beeps. A brief message may appear on the display. Security lock on power-up feature Your radio may be automatically locked each time it is powered-up. If the message Enter PIN appears in the display, enter your assigned PIN (personal identification number).
Adjusting the speaker volume Rotate the power/volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The raised dot indicates the current volume setting. Notice The volume control also changes the volume level of the radio’s audible indicators. Locking and unlocking the keypad The keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed.
Changing your operating mode The way your radio performs basic functions, such as sending and receiving calls, depends on the operating mode of your network. The two operating modes that are available on your radio are: ■ conventional mode, and ■ trunked mode. To change your operating mode: 1 Press Menu and select Change mode. (Depending on how your radio is programmed, you may be able to press a function key to change mode.
Making and receiving calls Conventional mode Making a call 1 Select the required channel or scan group. You may need to select the zone you want first, then select the channel or group from that zone. 2 Check that the channel is clear. If the green LED is glowing, the channel is busy and you may not be able to transmit. 3 Once the channel is clear (the green LED is off), lift the microphone off the microphone clip. 4 Hold the microphone about 2 inches (5cm) from your mouth.
Trunked mode Making a call 1 Select a preset call from your list of preset calls, and select Send. Alternatively, you may be able to dial the call using your keypad microphone. While the call is being set up, you can select Clear to cancel the call. 2 Once the called party answers, lift the microphone off the microphone clip. 3 Hold the microphone about 2 inches (5cm) from your mouth. 4 Press and hold the PTT key to transmit.
4 Troubleshooting This section describes troubleshooting procedures and basic maintenance.
About troubleshooting If you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary. When your radio won’t turn on If the red, green and orange LEDs on the control head do not light up when the radio is turned on, it is probable that power is not reaching the radio.
Identifying the radio’s audible tones The radio’s audible tones can help you identify a potential problem: Audible tone Meaning One short, highpitched beep The radio has been made inoperable (‘stunned’ or ‘inhibited’) by your service provider. Two short beeps The radio has been made operable (‘revived’ or ‘uninhibited’) by your service provider. Two low-pitched beeps The radio’s temperature is high. (The radio will continue to operate.
Checking the version of your radio Your radio provider may ask you for the hardware and firmware version of your radio, for troubleshooting purposes. Using the Main menu 1 Press Menu and select Radio info > Version info. 2 Scroll to the version information you want to view and press Select. Using the PTT key ■ Hold down the PTT key and turn on the radio. The firmware and hardware versions, and your radio’s frequency band is briefly displayed.
General care Your radio requires no regular maintenance other than ensuring that all the cables and connections are secure, and that no damage has occurred to the antenna or wiring. To prevent permanent damage to the radio cover, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays or petroleum-based products. Cleaning the radio If you need to clean the radio cover, use a cloth dampened with clean water. Do not immerse the radio in fluids.
Index distress beacons 7 function key settings 21 A G alert tones 20 see also audible tones antenna safe distance, from antenna 6 audible tones meaning of 36 types of 20 green LED 19 grommet functions of 37 removing 37 C calls permitted length of 31 care, of radio 38 cleaning radio 38 compliance information 5 H hardware version, identifying 37 I incoming call tone.
microphone removing 37 microphone, keypad 16 monitor radio icon for 18 O on/off key 27 orange LED 19 P power up radio 27 Q 40 S safety information 5 warnings used in user’s guide 12 scrolling indicator 17 short key press 15 speaker volume, adjusting 28 T time-out timer 31 transmission time, limited 31 transmit timer 31 troubleshooting 35 quick access menus 22, 23 U R unlocking the radio 27 radio maintenance 38 turning on and off 27 unlocking 27 version 37 radio controls 15 radio frequency (RF) en
Tait Software Licence Agreement This Software License Agreement ("Agreement") is between you (“Licensee”) and Tait Limited (“Tait"). By using any of the Software items embedded and pre-loaded in the related Tait Designated Product, included on CD, downloaded from the Tait website, or provided in any other form, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use any of the Software.
enhancements, new versions and new releases of the software provided by Tait; and (iii) may contain one or more items of software owned by a third-party supplier. The term "Software" does not include any third-party software provided under separate license or not licensable under the terms of this Agreement.
4.3. Unless otherwise authorized by Tait in writing, Licensee will not, and will not enable or allow any third party to: (i) install a copy of the Software on more than one unit of a Designated Product; or (ii) copy or transfer Software installed on one unit of a Designated Product to any other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning.
title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether Tait knows, has reason to know, has been advised of, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Tait disclaims any warranty to any person other than Licensee with respect to the Software or Documentation. SECTION 7 TRANSFERS 7.1.
Confidential Information valuable to Tait and are Tait trade secrets, and Licensee agrees to respect the confidentiality of the information contained in the Software and Documentation. SECTION 10 LIMITATION OF LIABILITY 10.1.
been included in this Agreement. Tait may replace the invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent and economic effect of this Agreement. 11.11. CONSUMER GUARANTEES. Licensee acknowledges that the licenses supplied in terms of this agreement are supplied to Licensee in business, and that the guarantees and other provisions of prevailing consumer protection legislation shall not apply. 11.12. WHOLE AGREEMENT.
