User's Manual

Table Of Contents
DRAFT 4
TB9400 Installation and Operation Manual Troubleshooting 91
© Tait Electronics Limited September 2011
7 Troubleshooting
Check that all front and rear connectors and cables are in place, and that
power switches are on. If problems persist, contact your regional Ta it office.
Symptom Possible Cause Action
Alarm LED red and steady
(not flashing)
The base station is in
Offline mode
Use the web interface to put the base station in
Online mode
Desired feature is not
operating
Feature license missing Check that you have the necessary feature licenses
(refer to “Licenses” on page 18 and the Help)
Feature license present but
feature is not enabled
Use the web interface to enable the feature.
Tx stuck on Tx and Rx frequencies are
the same
Reconfigure Tx and Rx with different frequencies
Power LED on front panel
is on, but keypad does not
work
Keypad is disabled Check that the keypad is enabled in the web
interface (Configure > Base Station >
Miscellaneous)
No power or LEDs on front
panel
System control bus not
connected to front panel
Check cable connections
Pins bent on 15-pin
D-range plug on front
panel
Replace or repair D-range plug
The base station appears to
make random
transmissions
CWID feature enabled No action: CWID transmissions are made according
to configuration settings
PA has low power Channel is configured to
low power
Use the web interface to check the power settings
PA may have suffered
partial damage
Replace module and send faulty module for
servicing
Test tones can’t be heard
IMBE does not pass on
tones higher than 400 Hz
Ensure test tones are less than 400 Hz
Lost or forgotten base
station IP address
Procedure TBD
?
?