Owner's Manual

54
Troubleshooting
1. Blood Glucose Measurement
1. If the monitor does not display a message after inserting a test strip:
2. If the test does not start after applying the sample:
POSSIBLE CAUSE WHAT TO DO
Test strip inserted upside down or
incompletely.
Insert the test strip with contact
bars end rst and facing up.
Defective monitor or test strips. Please contact customer service.
POSSIBLE CAUSE WHAT TO DO
Insu󰀩cient blood sample.
Repeat the test using a new test
strip with larger volume of blood
sample.
Defective test strip.
Repeat the test with a new test
strip.
Sample applied after automatically
shuto󰀨 (3 minutes after last user
action).
Repeat the test with a new test
strip. Apply sample only when
ashing " " appears on the
display.
Defective monitor. Please contact customer service.