Owner's Manual
A2.1‐27of30
Troubleshooting
1. If no display appears after pressing ON/OFF Button:
POSSIBLE CAUSE WHAT TO DO
Batteries exhausted. Replace the batteries.
Batteries incorrectly installed or
absent.
Check that the batteries are correctly
installed.
2. If the heart rate is higher/lower than user’s average:
POSSIBLE CAUSE WHAT TO DO
Movement during measurement. Repeat measurement.
Measurement taken just after exercise. Rest at least 30 minutes before
repeating measurement.
3. If the result is higher/lower than user’s average measurement:
POSSIBLE CAUSE WHAT TO DO
May not be in correct position while
measuring.
Adjust to the correct position to
measure.
Blood pressure naturally varies from
time to time.
Keep in mind for next measurement.
4. If the cuff inflates again while measuring:
POSSIBLE CAUSE WHAT TO DO
Cuff is not fastened. Fasten the cuff again.
If user’s blood pressure is higher than the pressure the device has inflated, the
device will automatically increase the pressure and start to inflate again. Stay
relaxed and wait for the measurement.