User Guide

9Voice Intelligence (Vi)™
In a world that relies primarily on email and apps to conduct business,
many people label phone calls as outdated or tedious. In actuality, they’re
anything but. Having a real-time conversation is simple and efcient—and
your business’ tech should reect that.
A unied cloud communications platform automatically integrates with the
programs you use every day, like Zendesk, Salesforce, and G Suite. So,
instead of toggling back and forth between applications to locate customer
information on a call, you can see everything on one user-friendly interface.
This doesn’t just arm you with more information to properly attend to a
customer’s needs, it also saves you time and allows you to stay more engaged.
04
Every
call
counts
With Vi, you can make the most
out of every conversation.