User Guide
6Voice Intelligence (Vi)™
Strong communication skills are critical in business, but they’re hard to
improve if you don’t know your baseline.
Luckily, Vi can securely track conversations for you. Using natural language
processing and machine learning, AI-driven Voice Intelligence transcribes
all your dialogue in real time. As you chat with colleagues, customers, or
clients, you’ll see your conversation typed out in an easy-to-read text-based
format that indicates who said what. Key points, questions, brilliant ideas—
it’s all there.
The best part: using analytics, smart assistants can help you identify
patterns and share insights, so you can learn how to be more efcient and
thorough on calls. It’s like the business equivalent of watching game lm—
you review the transcript, make any necessary adjustments, and watch as
your communication gets better with each call.
Like you, Vi is always evolving. It learns from every conversation, so the
more you use it the more accurate and nuanced the transcriptions become.
Track
important
conversations
Real-time transcription
combines the best
of both worlds: the
ease and uidity of
talking on the phone
with the accuracy
and permanence of a
written message.
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