User Guide
4Voice Intelligence (Vi)™
Today, business-grade Vi tools or smart assistants go beyond the basic
capabilities of their consumer counterparts, such as Siri or Alexa. Forget
answering questions about the weather—these smart assistants help
run automated call centers, facilitate customer service, boost marketing
campaigns, provide support during sales conversations, and enhance
consumers’ e-commerce experiences.
And they do it all through their unique ability to store and process
massive amounts of verbal data, which they then use to share predictive
insights, pinpoint patterns, and offer suggestions. This level of insight
can have an incredible impact on business prots and everyday
operations, helping employees accomplish more in half the time.
What’s the big
deal with Vi?