Operating Instructions

My cellphone will not connect to a network

• Try connecting in another location

• Verify the network coverage with your operator

• Check with your operator that your SIM card is valid

• Try selecting the available network(s) manually (see page 60)

• Try connecting at a later time if the network is overloaded

SIM card error

• Make sure the SIM card has been correctly inserted (see page 17)

• Verify with your operator that your SIM card is 3V or 1.8V compatible; the old 5V SIM cards cannot

be used

• Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

• Make sure you have dialled a valid number and press the

key

• For international calls, check the country and area codes

• Make sure your cellphone is connected to a network, and that the network is not overloaded or

unavailable

• Check your subscription status with your operator (credit, SIM card valid, etc.)

• Make sure you have not barred outgoing calls (see page 35)

Unable to receive incoming calls

• Make sure your cellphone is switched on and connected to a network (check for overloaded or

unavailable network)

• Check your subscription status with your operator (credit, SIM card valid, etc.)

• Make sure you have not forwarded incoming calls (see page 34)

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the

key

• Check the network strength