User guide

View, change, or delete a saved search............................................................................................................................................................. 261
Search for a contact in your organization's address book.................................................................................................................................. 261
Search shortcuts................................................................................................................................................................................................. 262
SIM card.............................................................................................................................................................................................................. 263
About the SIM card phone book........................................................................................................................................................................ 263
Add a contact to your SIM card.......................................................................................................................................................................... 263
Copy contacts from your SIM card to your contact list...................................................................................................................................... 263
Copy a contact from your contact list to your SIM card..................................................................................................................................... 263
Change or delete a SIM card contact................................................................................................................................................................. 264
Store text messages on your SIM card............................................................................................................................................................... 264
Change the display name for a phone number.................................................................................................................................................. 264
About SIM card security..................................................................................................................................................................................... 264
Protect your SIM card with a PIN code............................................................................................................................................................... 265
Change the SIM card PIN code........................................................................................................................................................................... 265
Security............................................................................................................................................................................................................... 266
Security basics.................................................................................................................................................................................................... 266
Password keeper................................................................................................................................................................................................ 268
Encryption.......................................................................................................................................................................................................... 270
Memory cleaning................................................................................................................................................................................................ 272
Certificates......................................................................................................................................................................................................... 273
PGP keys............................................................................................................................................................................................................. 280
Certificate servers.............................................................................................................................................................................................. 285
Key store............................................................................................................................................................................................................. 287
Smart cards......................................................................................................................................................................................................... 289
VPN settings....................................................................................................................................................................................................... 292
Verify security software manually...................................................................................................................................................................... 293
Third-party application control.......................................................................................................................................................................... 294
Troubleshooting: Security.................................................................................................................................................................................. 297
Service books and diagnostic reports................................................................................................................................................................. 298
Accept, delete, or restore a service book........................................................................................................................................................... 298
Run a diagnostic report...................................................................................................................................................................................... 298
View, submit, or delete a diagnostic report....................................................................................................................................................... 298
Set a default recipient for diagnostic reports..................................................................................................................................................... 299
I cannot run or submit a diagnostic report......................................................................................................................................................... 299
View the version number of the BlackBerry Device Software on your device................................................................................................... 299
Synchronization.................................................................................................................................................................................................. 300
About synchronization....................................................................................................................................................................................... 300
Reconcile email over the wireless network........................................................................................................................................................ 300