User manual

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9. Troubleshooting/recommendations
Fault
Possible cause
Remedy
No delivery capacity
Power supply interrupted
Plug in the power plug
Check fuse
Cable is defective
Dispose of pump
Motor block is defective
Dispose of pump
Pump is calcified, rotor has seized
Dismantle pump and descale
Rotor is blocked by sand
Dismantle and clean pump
Change the set up location as specified
in the usage instructions
Pump is taking in air
Pump is too close to the water surface
and is taking in air find a deeper
location
Insufficient pump capacity
Front cover is clogged
Clean front cover
Water feature nozzle dirty/calcified
Clean or descale nozzle
Hose system dirty
Clean hose and/or outflow
Hose is too long
Shorten the hose
Insufficient hose diameter
Use a hose with a larger diameter
Outflow is positioned too high
Reduce required delivery head
Pump is taking in air
Pump is too close to the water surface
and is taking in some air  find a
deeper location
10. Guarantee
The present device was manufactured and inspected according to the latest
methods. The seller warrants for faultless material and workmanship in accordance
with the legal regulations of the country in which the device was purchased. The
warranty period begins with the day of the purchase and is subject to the provisions
below:
Within the period of warranty, all defects which are to be attributable to defective
materials or manufacturing will be eliminated free of charge. Any complaints are to
be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the
purchaser or by third parties. Damage resulting from improper handling or
operation, incorrect setting-up or storage, inappropriate connection or installation or
Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller) and
mechanical shaft seals are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and
are designed for a long lifecycle. It should be understood, however, that the wear
and tear depends on the kind of use, the intensity of use and the internals of
maintenance. Complying with the installation and maintenance information
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