Use and Care Manual

39
TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE
: www.t-falusa.com
This product is repairable by TEFAL/T-FAL*, during and after the guarantee period.
TEFAL/T-FALendeavourstokeepmostofthestockofthesparepartsavailablefortherepairofyourproductforupto5
to 7 years on average, from the last date of production. Accessories, consumables and end-user replaceable parts can be
purchased,iflocallyavailable,asdescribedontheTEFAL/T-FALinternetsitewww.t-falusa.com
The Guarantee
TEFAL/T-FALguaranteesthisproductagainstanymanufacturingdefectinmaterialsorworkmanshipduringtheguarantee
period within those countries*** as stated in the country list on the last page of the user manual, starting from the initial
date of purchase.
The international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that it
conforms to its original specifications, through the repair or replacement of any defective part and the necessary labour. At
TEFAL/T-FAL’schoice,areplacementproductmaybeprovidedinsteadofrepairingadefectiveproduct.TEFAL/T-FAL’ssole
obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions
TEFAL/T-FALshallnotbeobligedtorepairorreplaceanyproductwhichisnotaccompaniedbyavalidproofofpurchase.The
product can be taken directly in person or must be adequately packaged and returned, by recorded delivery (or equivalent
methodofpostage),toaTEFAL/T-FALauthorisedservicecentre.Fulladdressdetailsforeachcountry’sauthorisedservice
centersarelistedonTEFAL/T-FALwebsite(www.tefal.com)orbycallingtheappropriateconsumerServicecentresetoutin
the attached country list. In order to offer the best possible after-sales service and constantly improve customer satisfaction,
TEFAL/T-FALmaysendasatisfactionsurveytoallcustomerswhohavehadtheirproductrepairedorexchangedina
TEFAL/T-FALauthorisedservicecentre.Thisguaranteeappliesonlyforproductspurchasedandusedfordomesticpurposes
andwillnotcoveranydamagewhichoccursasaresultofmisuse,negligence,failuretofollowTEFAL/T-FALinstructions,or
a modification or unauthorised repair of the product, faulty packaging by the owner or mishandling by any carrier. It also
does not cover normal wear and tear, maintenance or replacement of consumable parts, or the following:
- using the wrong type of water or consumable
- scaling (any de-scaling must be carried out according to
the instructions for use)
- ingress of water, dust or insects into the product
- damages or poor results specifically due to wrong voltage
or frequency as stamped on the product ID or specification
Consumer Statutory Rights
ThisinternationalTEFAL/T-FALguaranteedoesnotaffecttheStatutoryRightsaconsumermayhaveorthoserights
that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This
guarantee gives a consumer specific legal rights, and the consumer may also have other legal rights which vary from State
to State or Country to Country. The consumer may assert any such rights at his sole discretion.
***Whereaproductpurchasedinonelistedcountryandthenusedinanotherlistedcountry,theinternationalTEFAL/T-FAL
guarantee duration is the one in the country of usage, even if the product was purchased in a listed country with different
guaranteeduration.TherepairprocessmayrequirealongertimeiftheproductisnotlocallysoldbyTEFAL/T-FAL.Ifthe
productisnotrepairableinthenewcountry,theinternationalTEFAL/T-FALguaranteeislimitedtoareplacementbya
similar or alternative product at similar cost, where possible.
*TEFALhouseholdappliancesappearundertheT-FALbrandinsometerritorieslikeAmericaandJapan.TEFAL/T-FALare
registeredtrademarksofGroupeSEB.Pleasekeepthisdocumentforyourreferenceshouldyouwishtomakeaclaim
under the guarantee.
- accidents including fire, flood, thunderbolt etc
- damage to any glass or porcelain ware in the
product
- mechanical damages, overloading
- professional or commercial use