User's Manual

7.2 Troubleshooting
Problem Fault reason Processing method
No any response when operate the
host
The power switch is not
open
Open the back cover of host, switch the button to
ON position
AC power OFF Contact with Power supply department
Li-ion battery run out Recharge by the AC power adapter
Alarm host can’t code with
accessories
Host is not in the code
status
Confirm the host is in the code status
Not trigger the accessories
in code status
Confirm the accessories in the code status, and
send signal to the host to match code
Alarm host and
accessories in different
frequency
Please contact with the sales
The host non-response when use
remote control
Remote control didn’t
match code with the host
Follow the user manual and match code with the
host
The remote too far away
from the host
The distance between Remote and host should
within 80 meters in open space
Buy signal repeater if need
Can’t disarm when use RFID card
RFID card didn’t match
code with the host
Follow the user manual and match code of RFID
with the host
Can’t do menu settings by Host
keypad
Not in the status of menu
setting
In disarm status, Press in right Administrator
password，press[
]to confirm
The panel non-response when
insert SIM card
SIM card’s direction
wrong
Re-insert the card in right direction
Not connect with adapter
after insert SIM card
Please connect with the power after insert card
SIM is not in GSM mode Please use GSM mode SIM card