SYSTEMP – Installation Operation Manual (IOM SYSTEMP rev.N)

6
WARRANTY CONDITIONS
All Products of the Manufacturer or bearing the trademark of the Manufacturer are built according to the state of the art
techniques, in compliance with the current reference standards, as stipulated in the certicate of conformity provided together with
the products.
All Products of the Manufacturer or bearing the trademark of the Manufacturer are designed to be installed inside a system
that controls them. The designer or installer of the product assumes all liability and risk relating to its installation in the destination
system.
The Manufacturer and its Branches/Aliates do not guarantee that all aspects of the product and any software included will
comply with the requirements of the destination system. In this case, following specic agreements, the Manufacturer can act as a
consultant for the successful start-up of the product, but will not be held liable, under any circumstances, for the smooth operation
of the destination system.
All Products of the Manufacturer or bearing the trademark of the Manufacturer are subject to the following warranty which
is deemed as entirely accepted and signed at the time of placing the order.
The warranty on the Products of the Manufacturer or bearing the trademark of the Manufacturer is valid for TWENTY-FOUR
MONTHS (2 years) from the shipment date of the material.
If start-up is not carried out by Manufacturer-authorised technicians, the warranty is validated by submitting a completed
copy of the product’s technical start-up report.
During the warranty period, the Manufacturer, under its sole discretion and as quickly as possible, undertakes to repair or
provide as new any parts with acknowledged defects relating to material, construction or workmanship, which make them unsuita-
ble for their intended use.
The claim must be submitted in writing, indicating the details of the reported fault, the serial number or code of the prod-
uct, where the fault was identied and indication of the component that caused the fault, if this is easily identiable. The Manufactur-
er will accept no claim made over the phone.
For operational purposes, claims can only be accepted during oce hours, Monday to Friday. If a request is submitted on a
public holiday, the Manufacturer will consider it as received at the beginning of the next business day after it was sent.
Faulty components are replaced ex works (EXW). Transport costs are borne by the Customer, even if the warranty cover is
applied, unless specied otherwise by the Manufacturer.
The costs to replace faulty components (labour, materials, refrigerant, etc.) are borne by the Customer, even if the warranty
cover is applied, unless specied otherwise by the Manufacturer.
Materials replaced while under warranty are the property of the Customer, who must dispose of them according to current
regulations. Any disposal costs are borne by the Customer.
If parts should be returned while under warranty, they must be returned no later than three (3) months from the shipment
date of the replacement part, organised and at the expense of the Customer. Otherwise, all the parts will be charged at the applicable
list price at the time of their shipment.
The Manufacturer is not liable to pay compensation for direct or indirect damage, of any kind and for any reason. The Man-
ufacturer is also not liable for any delay in the supply of parts under warranty or in the execution of work under warranty.