PipeIQ® Software Installation USER GUIDE
User Guide: PipeIQ® Software Installation Trademarks PipeIQ, the PipeIQ icon, FAAST Fire Alarm Aspiration Sensing Technology, System Sensor, and the System Sensor logo are registered trademarks and/or trademarks of Honeywell International Inc. in the United States and/or other countries. Other parties’ trademarks or service marks are the property of their respective owners and should be treated as such.
User Guide: PipeIQ® Software Installation Table of Contents Trademarks.........................................................................................................................................2 System Requirements.......................................................................................................................4 Obtaining Software............................................................................................................................
User Guide: PipeIQ® Software Installation System Requirements To use the PipeIQ software application, the following are required: • Microsoft® Windows® XP SP3 or Windows 7 • 1 GB of RAM • Graphics hardware with 128 MB of memory and support for OpenGL 2.0 or later • 5 GB of free hard disk space For an optimal experience, the following are recommended: • 4 GB of RAM • Graphics hardware with 256 MB of memory and support for OpenGL 2.
User Guide: PipeIQ® Software Installation 2. Under Software select Download PipeIQ Version X.X.X 3.
User Guide: PipeIQ® Software Installation 4. On the next page, click the Download Software link 5.
User Guide: PipeIQ® Software Installation 6. Save the PipeIQ_X_X_X.
User Guide: PipeIQ® Software Installation PipeIQ Software Installation Checklist The PipeIQ software requires the following for proper installation: 1. The user must have Administrator privileges. 2. The current system date and time must be correct. 3. Local drives cannot be compressed . PipeIQ Software Installation Procedure 1. Obtain the PipeIQ software. 2. I f the software was downloaded from the Web site, unzip the archive. If installing from a CD, place the CD in the appropriate drive.
User Guide: PipeIQ® Software Installation Troubleshooting The PipeIQ software uses Microsoft SQL Server database technology. In some systems, SQL Server may not function correctly because of incompatibilities with existing software or components. For this reason, it is recommended that the PipeIQ software not be installed alongside other applications using SQL Server. See below for a list of known compatibility problems and solutions.
User Guide: PipeIQ® Software Installation Solution Option 1: Contact System Sensor technical support for assistance with moving or deleting the Program Files\Microsoft SQL Server folder and cleaning the registry. Caution: Moving or deleting the existing SQL Server folder or registry entries may have negative consequences for any existing applications that use SQL Server including loss of data. Contact your administrator for assistance.
User Guide: PipeIQ® Software Installation Cause The user does not have Write/Administrative privileges, or the PC was not rebooted after installation. Solution Ensure the user has Administrative privileges. Ensure the user has write permission for the Program Files\PipeIQ folder. If using Windows 7, right-click on the PipeIQ icon and choose Properties. Under the Compatibility tab check Run this program as an administrator.
User Guide: PipeIQ® Software Installation Problem 7 When executing the PipeIQ software application, the following message is displayed: Cause The PC already has a version of SQL Server installed that uses an incompatible language. Solution Option 1: Uninstall any existing versions of SQL Server and retry the setup. Caution: Uninstalling SQL Server components may have negative consequences for any existing applications that use SQL Server, including loss of data.
User Guide: PipeIQ® Software Installation Problem 9 When executing the PipeIQ software application on Windows 7, the user is prompted to provide Administrator credentials. Cause The user is not in the Administrators group or does not have Modify/Write permissions to the PipeIQ installation directory (C:\Program Files\PipeIQ). Solution Option 1: Login as an Administrator, then run the PipeIQ software.
User Guide: PipeIQ® Software Installation ©2012 System Sensor.
