User Manual SysKonnect SK-98xx V2.
SysKonnect SK-98xx V2.0 Gigabit Ethernet Adapter User Manual (v2.10 17 February, 2003) Visit our web site: http://www.syskonnect.com SysKonnect SK-98xx V2.
Copyright Ó SysKonnect GmbH, 2003. All rights reserved. This manual refers to SysKonnect SK-9821 V2.0 Gigabit Ethernet 10/100/1000Base-T Adapter and SK-9843 V2.0 Gigabit Ethernet 1000Base-SX Adapter. Contents are subject to change. Product and brand names are (registered) trademarks of their appropriate owners. Send your comments on this documentation to: SysKonnect GmbH A Marvell®Company Information Development Siemensstraße 23 76275 Ettlingen / Germany Fax: +49 7243 502 989 E-Mail: manual@syskonnect.
Conventions The following conventions apply in this manual. Warnings and Notes Used to indicate a potentially hazardous situation which, if not avoided, could result in death or serious injury. Example: dangerous tension. Used to indicate a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Example: electrostatic discharge. i Used for additional information and advice.
Conventions
Table of Contents Conventions Warnings and Notes Font Styles applied 5 5 5 1 Getting started Handling Safety Instructions 11 11 11 2 Installation of the Network Adapter 13 3 Connection of the Network Adapter Transmission Distances Connection to the Network 15 15 15 4 Installation of the Driver Software Windows Windows NT 4.
Table of Contents 6 Testing the Network Adapter Diagnostics Program Loopback Test for Fiber Adapters Repeater Test for Copper Adapters Failure of a Test Additional Functions of the Diagnostics Program Checking Other Displays and Data Main Program Reading Sensor Data Reading Configuration Data Reading VPD Data Sample Usage of VPD Data/Asset Tag 45 45 45 47 48 49 49 49 50 50 51 52 7 Troubleshooting Searching for errors LED Displays 55 55 56 8 Important Information Technical Support Returning an Adapte
Table of Figures Figure 1: Insertion of the adapter into the computer 14 Figure 2: Connection of fiber-optic cables/plugs 16 Figure 3: Adapter Overview in “SysKonnect Network Control” 41 Figure 4: Display after a VCT test 43 Figure 5: Setup for loopback testing 45 Figure 6: Typical screen display after a successful test 46 Figure 7: Typical error message from the diagnostics program 48 Figure 8: Diagnostics program, main menu 49 Figure 9: Display of configuration data 51 Figure 10: VPD Dat
Table of Figures
1 Getting started To install the network adapter, observe the following instructions. Handling Electrostatic discharge! Electrostatic discharge may damage or destroy the network adapter. To avoid damaging the network adapter: • • • • • • • • • • • • Switch off the computer and disconnect the power cord from the power outlet. Do not open the antistatic bag until you are ready to install the network adapter. We recommend to wear an antistatic wrist strap when installing the network adapter.
1 Getting started For 1000Base-SX adapters observe the following: Laser light! Laser light from fiber-optic transmission cables and components can damage your eyes. The laser components on the network adapter are Class 1 laser components. Class 1 lasers are considered incapable of producing damaging radiation levels during normal operation or maintenance and is, therefore, determined to be eye safe.
2 Installation of the Network Adapter The installation procedure in Hot Plug systems may differ from the following. For Hot Plug systems read the corresponding documentation. Have the computer manual ready and if necessary, a key and/or screwdriver to open the cover and remove the bracket. To install the adapter in the computer, proceed as follows: 1. 2. 3. 4. 5. i Switch off the computer in which the network adapter is to be installed. Disconnect the power cord from the power outlet.
2 Installation of the Network Adapter Figure 1.
3 Connection of the Network Adapter The physical connection of the network adapter to the network is described in this chapter. General instructions for driver installation are given in chapter 4 "Installation of the Driver Software". Transmission Distances Depending on the physical media (cable) different distances can be reached for transmission with the Gigabit Ethernet adapter: Adapter Type Physical Media Maximum Distance 1000Base-SX 1000Base-SX 50.
3 Connection of the Network Adapter Figure 2. Connection of fiber-optic cables/plugs 7. 8. 9. 10. 11. 12. 13. i Switch on the computer and the switch. If no protocol driver has been loaded, go to chapter 4 "Installation of the Driver Software". After driver installation, return to step 8 of this list. If a protocol driver has been loaded, continue with step 8. Check the correct polarity with the green link LED on the network adapter.
4 Installation of the Driver Software The network drivers are located in the appropriate product directory on the enclosed installation CDROM. This directory is organized into a number of subdirectories for the various operating systems. The subdirectories contain the driver files and the corresponding readme files. The readme files are available as ASCII text and in HTML format. Any last-minute changes are documented in the “Release Notes” (if applicable) and on the driver site of the SysKonnect web site.
4 Installation of the Driver Software Windows SysKonnect offers drivers for Windows 2000, Windows XP, Windows Me, Windows 98 SE, and Windows NT 4.0. Additionally, a value added package is available for Windows 2000 and Windows XP enabling Virtual LAN (VLAN) and link aggregation support. This package also includes a utility program for easy installation and configuration.
Windows 19 Windows 98 Second Edition SysKonnect offers an NDIS 5.0 32-bit Miniport driver for the SysKonnect SK-98xx family supporting Windows 98 Second Edition (Windows 98 SE). This driver does not support Windows NT 4.0 or below, Windows 2000, and Windows XP. With PCI adapters, due to the plug & play facility of PCI, Windows 98 SE is able to find, identify, and configure an adapter automatically. To install the driver, proceed as follows: 1.
4 Installation of the Driver Software 6. 7. 8. 9. 10. 11. 12. 13. Select the check box SPECIFY A LOCATION. Type the path to the driver, e.g. e:\SK-982x\Windows\WinME, where ”e” is the designation of the CD-ROM drive on your system. Click NEXT. The menu “Windows has found multiple software packages that should work for this device. What would you like to install?” is displayed.
Windows 21 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. i On the right side of this window, select NETWORK ADAPTERS. Right-click the adapter which is to be updated. Select PROPERTIES. Select the tab DRIVER. Click UPDATE DRIVER.... The window “Upgrade Device Driver Wizard“ is displayed. Click NEXT. In the same window, the menu “Install Hardware Device Drivers” is displayed.
4 Installation of the Driver Software Windows XP SysKonnect offers an NDIS 5.1 32-bit Miniport driver for the SysKonnect SK-98xx family supporting Windows XP. Install the driver To install the driver, proceed as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. Update the driver After you have installed the adapter in your computer, boot Windows XP (for details, see chapter 2 "Installation of the Network Adapter"). Windows XP detects the SysKonnect SK-98xx V2.
Windows 23 17. Click NEXT. In case the adapter has not passed Windows Logo testing to verify its compatibility with Windows XP, the window “Hardware Installation” is displayed. 18. To continue the installation, click CONTINUE ANYWAY. The window “Confirm File Replace” is displayed. 19. Click YES. In the window ”Hardware Update Wizard”, the menu “Completing the Hardware Update Wizard” is displayed. 20. Click FINISH to complete the installation. For more information, refer to the corresponding readme file.
4 Installation of the Driver Software 13. To continue the installation, click YES (in Windows XP, click CONTINUE ANYWAY). The window “Updating System - Scan for New Hardware” is displayed. 14. Click NEXT to continue the installation. The menu “SysKonnect Network Installation Package has been successfully installed” is displayed. 15. Click FINISH to exit the installation program. 16. If the system requests a reboot, restart your computer.
Linux Install the driver 25 To use the driver as a module or integrate it into the kernel, proceed as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. Load the module After you have installed the adapter in your computer, boot your Linux system (for details, see chapter 2 "Installation of the Network Adapter"). Login as “root”. Go to the directory /usr/src/linux.
4 Installation of the Driver Software 3. Assign an IP address eth0 eth1 ... which indicates that your adapter has been found and initialized. If several SysKonnect adapters are installed in your system, the adapters will be listed as “eth0”, “eth1”, “eth2”, etc. The mapping is executed automatically. The module installation message (displayed either in a system log file or on the console) outputs a line for each adapter found containing the corresponding “ethX”. Assign an IP address (see below).
Sun Solaris 27 The result is the subdirectory “SKGEsol” containing the driver package and the readme files “skge.html” and “skge.txt”. The driver package is now ready to be installed. Install the driver with “pkgadd” Install the driver with “admintool” To install the driver using ”pkgadd”, proceed as follows: 1. After you have installed the adapter in your computer, boot your Sun Solaris system (for details, see chapter 2 "Installation of the Network Adapter"). 2.
4 Installation of the Driver Software 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. In the displayed window, the left panel shows the available software packages. Select SYSKONNECT SK-98XX FAMILY. Click ADD. The shell window “Admintool: Add Software” is displayed asking whether you want to configure IP interfaces during installation or not. If yes, type y. If no, type n. Press . If you have typed y in step 9, continue with step 11.
HP-UX 29 The result is the file “.depot” and the readme file in “.txt” and “.html” format. The driver package is now ready to be installed. Use the GUI You can either use “sam” or “swinstall”. “sam” also calls “swinstall”, i.e. the installation is identical (from step 3 onwards). In the following, the installation with “sam” is described. To install the driver package, proceed as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.
4 Installation of the Driver Software IBM AIX The drivers support the SysKonnect SK-98xx family on AIX 4.3.3, AIX 5.1, and AIX 5.2 operating systems. For correct driver access, the corresponding Ethernet protocol interface must be installed for TCP/IP configuration. The drivers can not be installed on machines with less than 256 MB memory. We recommend to install the drivers on machines offering at least 512 MB memory.
IBM AIX 31 6.
4 Installation of the Driver Software 7. 8. 9. 10. 11. 12. 13. 14. Type the full path to the driver, e.g. /tmp/.pck, or to install the driver from CD-ROM, press and select /DEV/CD0. Press . To view the contents of the install package in the menu “Install Software”, select SOFTWARE TO INSTALL with . The menu “Software to Install” is displayed. Select the driver to be installed with , or select DEVICES.PCI with for all packages. Press .
Novell NetWare 33 9. 10. 11. 12. 13. 14. 15. 16. Type the path to the driver. If you are installing from CD-ROM, the menu “Select an action” is displayed. Here, select CONTINUE AND ACCESS THE CD-ROM. The menu “Select a driver to install” is displayed. Select the driver for your network adapter. The message “Do you want to copy driver .LAN?” is displayed. To copy the driver to the server, select YES.
4 Installation of the Driver Software 12. After the parameters have been configured, select SAVE PARAMETERS AND LOAD DRIVER. The driver is loaded. Once the driver has been installed, the adapter parameters or bindings can be changed in the autoexec.nfc file using the “Nwconfig” tool. For more information, refer to the corresponding readme file.
5 Features The SysKonnect SK-98xx V2.0 Gigabit Ethernet Adapters define a series of network interfaces and constitute a follow-up model of the SK-98xx Gigabit Ethernet Server Adapters. Currently, two versions of SysKonnect SK-98xx V2.0 Gigabit Ethernet Adapters are available. Both versions are single link network interfaces. At the moment, SysKonnect offers one fiber single link version with SC duplex connector and a copper version, which supports 1000Base-T, 100Base-T, and 10Base-T with an RJ-45 connector.
5 Features Operating System Support The drivers for the SysKonnect SK-98xx V2.0 Gigabit Ethernet Adapters support the following operating systems: • • • • • • Windows NT 4.0, Windows 98 Second Edition, Windows Millennium Edition, Windows 2000, and Windows XP Linux kernel 2.2.x and 2.4.x Novell NetWare 4.20 or higher, Novell NetWare 5 and 6 Sun Solaris 7, 8, and 9 on SPARC systems as well as Solaris 7 and 8 on X86 systems IBM AIX 4.3.3, AIX 5.1, and AIX 5.2 HP-UX 11.00 (PA-RISC 32/64-bit), HP-UX 11.
Advanced Power Management / Wake on LAN 37 Advanced Power Management / Wake on LAN The SysKonnect SK-9821 V2.0 Gigabit Ethernet Adapter supports power management as defined in the PCI Bus Power Management Interface Specification V1.1 and Network Device Class Power Management Reference Specification V2.0. The power management features are implemented according to the Advanced Configuration and Power Interface Specification V2.0. The SysKonnect SK-9821 V2.
5 Features Link aggregation provides the following important benefits: • • • Higher link availability Increased link capacity Improvements are obtained using existing hardware (no upgrading to higher-capacity link technology is necessary) Demanding applications running in high-performance environments like servers in enterprises, web servers, and intranet servers gain particularly from the high-bandwidth and duplex capabilities of link aggregation.
User Diagnostics (DOS) 39 The following conditions have to be met in order for Hot Plug to work on SysKonnect Gigabit Ethernet adapters: • • • The target system has PCI Hot Plug slots, i.e. the power can be switched on and off under the control of the operating system. The adapter is installed in one of the PCI Hot Plug slots. The operating system supports PCI Hot Plug on the target system. The drivers for the following operating systems support PCI Hot Plug: • • • Windows 2000, Windows XP NetWare 4.
5 Features The “SysKonnect Network Control” is started from the Control Panel window: START > SETTINGS > CONTROL PANEL > SYSKONNECT NETWORK CONTROL. The various tabs contain trees showing the currently installed adapters and their configuration: • • • • • • • • • • • The “Adapter” tab displays the network adapters available in your system with their corresponding ports. It shows the ports, which have been configured as VLANs, for RLMT and those, which have been aggregated into a team.
SysKonnect Network Control for Windows 2000 and Windows XP 41 When a component in the tree is selected, the corresponding parameters are displayed. Figure 3. Adapter Overview in “SysKonnect Network Control” For more information on the “SysKonnect Network Control”, refer to the online help available for this program (click the HELP button when the program is running). SysKonnect SK-98xx V2.
5 Features Virtual LAN (VLAN) support A Virtual LAN is a group of network devices that belong to the same network segment, regardless of the physical network structure. A logical network structure based on business requirements is possible. With virtual networks, physical location no longer specifies the network a user is assigned to: user clients with similar networking requirements can be united in one network group, or VLAN.
Virtual Cable Tester™ (VCT) 43 The following states of a cable pair are possible after VCT has been executed: • • • • • Normal cable The cable pair is connected correctly. Short cable Two or more cable pairs are short-circuited together. VCT reports the distance to the short-circuit in meters. Open cable Lack of continuity between the pins at each end of the twisted-pair cable, i.e. the cable pair is not connected correctly. VCT reports the distance to the open location in meters.
5 Features
6 Testing the Network Adapter Diagnostics Program The network adapter can be tested with the supplied diagnostics program (running on DOS). The diagnostics program runs offline, i.e. normal operation of the network adapter can not be maintained. During testing the link of the tested port will be down, i.e. no data can be transferred.
6 Testing the Network Adapter 3. 4. 5. 6. 7. 8. 9. Connect the network adapter as follows: • For the simple test: Insert the protective plugs into the ports. • For the loopback test: Insert the loopback connector into the port. Boot to DOS. Wait until the operating system is loaded and the DOS prompt is displayed. Insert the installation CD-ROM into the CD-ROM drive. Go to the appropriate product directory. Type sk98diag. Press .
Diagnostics Program 47 Repeater Test for Copper Adapters For the SK-982x adapter series the test via wrap plug is not available. However, loopback testing may be carried out by connecting the adapter to another adapter installed in a second computer running in repeater mode (further known as the “repeater computer”). The computer in which the adapter is installed, which is to be tested, is called “test computer”. To carry out the test, proceed as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.
6 Testing the Network Adapter Failure of a Test Figure 7. Typical error message from the diagnostics program For a test to be completed successfully, each of the following conditions must be met: • • • The network adapter operates correctly. The network adapter is cabled correctly for the test or is equipped with the correct connectors. The network adapter has been installed correctly in the computer. The message failed does not necessarily imply that the network adapter is faulty.
Additional Functions of the Diagnostics Program 49 Additional Functions of the Diagnostics Program Checking Other Displays and Data In addition to performing the three network adapter tests, the diagnostics program can also read out network adapter-specific data that may be useful for pinpointing the causes of failure. You can • • • • read sensor data, read configuration data, read and write VPD data, read and write Flash EPROM data. Main Program To start the main program, proceed as follows: 1. 2. 3.
6 Testing the Network Adapter Reading Sensor Data To read sensor data, proceed as follows: 1. 2. 3. Start the main program (see page 49). Select SHOW SENSORS in the main menu. A separate window will be displayed for the following sensor data: • Temperature of the board • Voltage on the PCI card • Voltage on the PCI I/O lines • Other supply voltages In the main menu, SHOW SENSORS changes to HIDE SENSORS. You can close the window by selecting HIDE SENSORS in the main menu.
Additional Functions of the Diagnostics Program 51 Figure 9. Display of configuration data Reading VPD Data To read VPD data (Vital Product Data), proceed as follows: 1. 2. Start the main program (see page 49). Select VPD DATA in the main menu. A submenu with the following options will be displayed: • EXIT (return to the main menu) • DISPLAY VPD DATA • CLEAR ERROR LOGS • ADD/MODIFY VPD DATA (you can enter user-defined data and keywords here) • DELETE VPD KEYWORDS Figure 10.
6 Testing the Network Adapter 3. Select the desired option or Return to the main menu by selecting EXIT (default option). Sample Usage of VPD Data/Asset Tag Example You want to store the inventory number of the network interface adapter (123-45) in the asset tag. To store the inventory number, proceed as follows: 1. 2. 3. Look at all the VPD data to determine the code for the asset tag. Start the main program (see page 49). Select VPD DATA > DISPLAY VPD DATA.
Additional Functions of the Diagnostics Program 53 After modifying the asset tag your screen should display the following: Figure 12. Screen showing updated asset tag For more information on the diagnostics program, refer to the readme file. To open the readme file, proceed as follows: 1. 2. 3. 4. 5. 6. Insert the installation CD-ROM into your CD-ROM drive. On the start page of the CD-ROM, click DRIVERS. Select GIGABIT ETHERNET. Select SK-98XX GIGABIT ETHERNET ADAPTERS.
6 Testing the Network Adapter
7 Troubleshooting Searching for errors Problem What to do Another expansion card fails to work after the network adapter has been installed Make sure all cables are connected to the correct expansion cards. Make sure the expansion cards are correctly inserted and check if any internal connections in the computer have been disengaged or were damaged during the installation of the network adapter. Check for resource conflicts in the computer. Check PCI configuration and resource allocation.
7 Troubleshooting LED Displays Once the driver has been installed, the adapter is operational. The current status is indicated by the LEDs. Copper adapter Fiber adapter Figure 13.
8 Important Information Technical Support If you encounter any problems, read the relevant sections of the manual and the readme files on the CD-ROM. If you cannot solve your problems, consult our technical support.
8 Important Information Returning an Adapter for Repair If you want to return a faulty product to SysKonnect, follow these steps: 1. Contact us by phone, fax, or e-mail. Phone North/South America, Pacific Rim European and other countries +1 866 782 2507 (toll free) +49 7243 502 476 +1 408 222 0666 (toll number) Fax +1 408 752 9029 +49 7243 502 364 E-mail support@syskonnect.com rma@syskonnect.de 2. 3. 4. 5. i We will send you an RMA (Return Material Authorization) form by fax or e-mail.
Technical Specifications 59 5. 6. The available drivers for this product family are displayed. Click the appropriate driver. Click the diskette symbol to download the driver. Technical Specifications Network interface standard IEEE 802.3z, IEEE 802.3ab, IEEE 802.3x, IEEE 802.1p, IEEE 802.1q, IEEE 802.3, IEEE 802.3u, IEEE 802.3ac, IEEE 802.
8 Important Information
Appendix A. License and Warranty Information The Americas, Asia, Australia, New Zealand, Pacific Dear Customer, if you acquired your SysKonnect product in the UNITED STATES, CANADA or any other country in the AMERICAS, ASIA, AUSTRALIA, NEW ZEALAND, PACIFIC, the following license and purchase agreement applies to you. This is a legal agreement between you, the end user and SysKonnect Incorporation, a California U.S.A. Incorporation (SysKonnect Inc.). SysKonnect Inc.
Appendix A. License and Warranty Information longer. No other Warranties SysKonnect Inc. disclaims all other warranties or liabilities with respect to the SOFTWARE, the HARDWARE, the accompanying Product Manual(s) and other written materials and any other accessories. No Liability for Consequential Damages SysKonnect Inc. does not warrant the software and hardware for a specific application, nor does SysKonnect Inc. accept any consequential damages due to the use of the hardware or software.
Deutschland, Schweiz, Österreich, Liechtenstein 63 Limited Warranty for Hardware and Software Limited Warranty SysKonnect warrants that the SOFTWARE will perform substantially in accordance with the accompanying Product Manual(s) for a period of 90 days from the date of receipt if you have created the required technical preconditions.
Appendix A. License and Warranty Information Urheberrecht Die Software ist Eigentum von SysKonnect oder deren Lieferanten und ist durch Urheberrechtsgesetze, internationale Verträge und andere nationale Rechtsvorschriften gegen Kopieren geschützt.
Appendix B. Compliance Statements FCC Declaration of Conformity Compliance Information Statement - Class B NOTE: This equipment has been tested and found to comply with the limits for a “Class B” digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Headquarters Americas, Canada, and Pacific Rim Europe, Middle East, and Africa SysKonnect GmbH A Marvell®Company Siemensstrasse 23 D-76275 Ettlingen SysKonnect, Inc. A Marvell®Company 700 First Avenue Sunnyvale, CA 94089 SysKonnect Ltd. A Marvell®Company 55 Henley Drive Frimley Green, Camberley Surrey, Gu16 6NF Germany USA United Kingdom Sales: + 1 800 716 3334 + 1 408 222 0809 Support: + 1 866 782 2507 + 1 408 222 0666 Fax: + 1 408 752 9040 Phone: Fax: E-mail: info@syskonnect.