User Manual

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Chapter 13: FAQ
Can the VPN Server package work on my router if I use IPv6 connection?
If the router provides IPv6 connection, you can only use VPN Server as an OpenVPN server. The other types of
VPN (PPTP and L2TP/IPSec) are not supported.
What can I do if I can't connect to the router via VPN connection?
Make sure you enable the VPN pass-through function and select the corresponding options of the VPN protocols
(PPTP, L2TP, IPSec) that you use.
Why does a message pop up notifying me I do not have a valid certicate when
I visit certain HTTPS websites?
When you visit an HTTPS website, the website will continuously send a request to SRM for a valid certicate. If
the website or some of its elements is in the block list, SRM cannot respond to the request with a valid certicate.
To work around this issue (due to the HSTS concerns), you can add the website to the allow list (at
Network
Center
>
Parental Control
>
Web-lter
>
Edit Allow List
).