Synology Router RT1900ac User’s Guide
Table of Contents Chapter 1: Meet Your Synology Router Package Contents Synology Router at a Glance Safety Instructions 4 5 6 Chapter 2: Set up Your Synology Router Install Antennas Position Your Synology Router Start up Your Synology Router Connect to Your Synology Router Set up Synology Router Manager (SRM) 7 8 9 10 11 Chapter 3: Choose the Operation Mode The Wireless Router The Wireless AP (Access Point) The Wireless Client 15 15 16 Chapter 4: Set up Your Wi-Fi Connection Create Wi-Fi Networks (2.
Chapter 8: Manage Internet Connection Internet Connection Types ISP/VPN/IPv6 Settings QuickConnect & DDNS DMZ Port Forwarding Port Triggering IPv6 Tunneling 25 25 25 26 26 26 26 Chapter 9: Manage Local Network Connection Set up an IPv6 Router Set up DHCP Services Set up Static Routes 27 27 27 Chapter 10: Manage External Devices and Privileges Install & Manage USB/SD Storage Define User/Folder Privileges Install & Manage Network Printers Install & Manage 3G/4G Dongles 28 28 28 28 Chapter 11: Discover S
Chapter 1 Meet Your Synology Router Thank you for purchasing this Synology product! Before setting up your new Synology Router, please check the package contents to verify that you have received all of the items below. Also, make sure to read the safety instructions carefully to avoid harming yourself or damaging your Synology Router. Note: All images below are for illustrative purposes only, and may differ from the actual product.
Synology Router at a Glance No. Article Name Location 1 Antenna Base Install the included antennas here. 2 Power Button Press to power on/off the Synology Router. 3 Power Port 4 WAN Port Connect a network cable from the ISP modem into this port to establish WAN connection. 5 LAN Port Connect network cables into these ports to establish LAN connection. 6 RESET Button 7 STATUS Indicator 8 2.
Safety Instructions Keep away from direct sunlight and away from chemicals. Make sure the environment does not experience abrupt changes in temperature or humidity. Place the product right side up at all times. Do not place near any liquids. Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or aerosol cleaners. To prevent the unit from falling over, do not place on carts or any unstable surfaces. The power cord must plug in to the correct supply voltage.
Chapter Set up Your Synology Router Install Antennas 1 Point the antenna at the antenna base. 2 Turn clockwise until the antenna is secured. 3 Repeat Steps 1 and 2 to install the other two antennas. For optimal Wi-Fi performance, tilt the antennas so that they are 45 degrees apart from each other.
Position Your Synology Router For optimal performance, it is recommended to position the Synology Router as advised below: • On a stable surface (e.g.
Start up Your Synology Router 1 Push the button on the adapter provided in the package and pull out the plug case as illustrated below. 2 Slide the plug adapter provided into the slots by pushing it downward. Note that the plug adapter that comes with your Synology Router varies depending on your region. The image below is for reference only.
Connect to Your Synology Router 1 Use the included network cable to connect your Synology Router (at the WAN port) to the ISP modem. 2 Connect one end of the power adapter to the power port on your Synology Router, and the other end to the power outlet. Press the power button to power on your Synology Router. Wait for up to two minutes until the STATUS and WAN LED indicators turn green.
Set up Synology Router Manager (SRM) 1 Use a computer or wireless device connected to the Synology Router's local network. If you use a wireless device, scan and join the Wi-Fi network (SSID: SynologyRouter; Password: synology). 2 Open a web browser, and enter either URL into the address bar: a http://router.synology.com b http://192.168.1.1:8000 3 Once connected, click Start to launch the SRM Setup Wizard. 4 Fill in the information to set up the administrator account. Click Next to continue.
5 Fill in the information to set up the Wi-Fi network. Click Next to continue. 6 Set up the operation mode. When choosing the Wireless Router mode, you can also enable External access to SRM so that only external access via the HTTP(S) port (e.g. 8000/8001) can reach SRM.
7 Choose an Internet connection type: • PPPoE: Choose this option if you have obtained PPPoE credentials from the ISP. • Manual IP: Choose this option if you have obtained an available IP address for use. • Auto IP: Choose this option if you rely on an ISP modem for automatic IP assignment. 8 The wizard will continue to set up your Synology Router, and it may take up to three minutes to complete the setup.
9 After the setup is complete, click Launch Synology Router to enjoy SRM and its various features. Note: 1. Above is a general demonstration of the SRM setup steps. The steps and available options may somewhat vary depending on your device type (e.g. PC or wireless device), access type (LAN, WAN, or Wireless LAN), and chosen operation mode (Wireless Router or Wireless AP). 2. If the setup is completed with a wireless device, remember to download DS router for anywhere management of your Synology Router.
Chapter Choose the Operation Mode This chapter introduces the three wireless operation modes available to your Synology Router to suit your networking needs. To find the operation modes, please go to Network Center > Administration > Operation Modes. The Wireless Router Under this mode, your Synology Router works as a regular router that transfers data between two networks (e.g. between a local network and the Internet) and finds the optimal path for data delivery.
The Wireless Client Under this mode, your Synology Router works as a Wi-Fi dongle (that is, a Wi-Fi client) and relies on the Wi-Fi signal from another router or access point for Internet access.
Chapter Set up Your Wi-Fi Connection This chapter introduces how to create Wi-Fi networks hosted by your Synology Router. Two types of Wi-Fi networks can be created: 2.4GHz and 5GHz. • 2.4GHz: A 2.4GHz Wi-Fi network is used by most wireless devices and tends to have broader signal coverage than a 5GHz Wi-Fi network. However, signal interference is likely to occur because most wireless devices rely on this wireless frequency for connection.
Create WPS Networks (2.4GHz & 5GHz) WPS (Wi-Fi Protected Setup) is a standard promoted by the Wi-Fi Alliance to simplify Wi-Fi security settings for users. Though the setup is quick, the WPS network may not be secure. To keep the WPS network safe, you can use a push button or a PIN code. Three ways are available to quickly set up a Wi-Fi network via WPS: By push button: 1 Go to Network Center > Wireless > WPS, and select Enable WPS. Alternatively, press the WPS button on your Synology Router.
Chapter Manage Client Devices This chapter introduces various features to manage client devices. Monitor Device Status To grasp the real-time status of all client devices under your Synology Router, go to Network Center > Status. Apply Parental Control Parental Control allows you to control client devices, and regulate their time for Internet access and their ranges of accessible websites/domains. To tailor-make your access policies for client devices, go to Network Center > Parental Control.
Apply Traffic Control Traffic Control allows you to regulate client devices' individual network bandwidth. Several control mechanisms are offered to suit your needs: • Banned: The banned devices can only access resource in the same local network. • Beamforming: Beamforming enhances the Wi-Fi signal for client devices with poor signal strength.
Chapter Enhance Connection Security This chapter introduces various security features to protect your Synology Router and the client devices from potential cyber threats and unwanted information leakage. Secure Your Connections SRM can secure the Internet connection in the following ways. HTTP and HTTPS HTTP is the unsecured, common protocol for web browsers to communicate with web servers.
Create Firewall Rules Firewall rules filter external access to your Synology Router by the specified conditions (e.g. ports and source IP addresses). With firewall rules, you can fine-tune security policies for better care of your Synology Router. To create firewall rules, please go to Network Center > Security > Firewall. Note: Firewall rules can only apply to external access from the Internet. External Access Restriction This function allows external access to SRM via the HTTP/HTTPS ports (e.g.
Chapter Update and Restore Your Synology Router This chapter introduces how to update SRM and its packages, back up/restore SRM, and reset SRM to its default settings. Update SRM and Packages Synology periodically releases free SRM updates and package updates to fix reported issues, enhance system and package performance, and offer whole new features. SRM You can manually update SRM if you have obtained a .pat update file.
Reset Synology Router If you forgot the administrator/Wi-Fi password or the Synology Router becomes unreachable, you can fix the situations by pressing the RESET button on the bottom shell. 1 Use a pencil or ball pen to press and hold the RESET button. 2 Press and hold the RESET button for four or ten seconds: • For four seconds (Soft Reset): The system will reset passwords of the admin and the administrator with equal privileges but other users' credentials will remain unchanged.
Chapter Manage Internet Connection This chapter introduces various features for easy and safe access to the Internet. Internet Connection Types At Network Center > Internet > Connection, you can choose how to connect your Synology Router to the Internet: • Auto: Choose this option if you rely on an ISP modem for automatic IP assignment. • PPPoE: Choose this option if you have obtained PPPoE credentials from the ISP. • Manual: Choose this option if you have obtained an available IP address for use.
DMZ A DMZ (as a “demilitarized zone”) is part of the network directly exposed to the Internet or other external untrusted networks. All external access will be directed to the host device in the DMZ. The DMZ host can directly connect to the Internet and is free from firewall limitations and protection. It is useful to set up servers as the DMZ host. To enable DMZ, please go to Network Center > Internet > DMZ.
Chapter Manage Local Network Connection The chapter introduces various features to efficiently manage the local network. Set up an IPv6 Router By default, your Synology Router works as an IPv4 router assigning IPv4 addresses to client devices. It can also become a mixed IPv4/IPv6 router to assign IPv6 addresses. To set up your Synology Router as an IPv6 router, please go to Network Center > Local Network > IPv6 and specify the relevant settings.
Chapter Manage External Devices and Privileges Install & Manage USB/SD Storage With a USB/SD storage, your Synology Router can turn into a storage device for personal data and multimedia files. To install external USB/SD storage to your Synology Router, please attach the storage to the corresponding slot. At Storage & Printer > Storage, you can find out the total available external storage (e.g. USB drives & SD cards) on your Synology Router.
Chapter Discover SRM Packages This chapter introduces various Synology-developed packages to go with your Synology Router. The featured packages are all available via Package Center or Synology Download Center. DNS Server Domain Name System (DNS) helps users find Internet applications, computers, or other network devices by translating domain names into IP addresses. With DNS Server, your Synology Router can host multiple zones as well as provide name and IP address resolution services.
Chapter Discover Synology Mobile Applications This chapter introduces useful Synology mobile applications to go with your Synology Router. DS router DS router is designed as your Personal Network Control Center on your Android/iOS device.
Chapter Diagnosis Tools This chapter introduces the features on your Synology Router to diagnose system and connection problems. Check Connection Status To grasp its current status and pin down the possible causes of a down connection, you need a quick, wellrounded checkup on the wired and Wi-Fi connections at Network Center > Status. There you can also find the real-time network, CPU, memory usage, and device status.
Chapter FAQ SRM Operation Why can't I log in to SRM? • Make sure you use the correct IP/QuickConnect/DDNS address. Add the correct port number if you use the IP or QuickConnect address. • Make sure you use the correct username and password. • Check if the network connection between the router and the enquiring device works properly. What can I do if I forgot my SRM password? • As the administrator: Perform Soft Reset to reset the administrator password.
Network Why can’t I access the Internet? • Make sure your wireless device is not banned under Traffic Control. • Make sure your device's Internet access is not scheduled to be unavailable under Parental Control. • Go to Network Center > Status > Internet Connection, and check if the status is "Connected".
Can the VPN Server package work on my router if I use IPv6 connection? If the router provides IPv6 connection, you can only use VPN Server as an OpenVPN server. The other types of VPN (i.e. PPTP and L2TP/IPSec) are not supported under an IPv6 environment. What can I do if I can't connect to the router via VPN connection? Make sure you enable the VPN pass-through function and select the corresponding options of the VPN protocols (PPTP, L2TP, IPSec) that you use.
Wi-Fi What can I do if I forgot the Wi-Fi SSID and its password? • As the administrator, log in to SRM via wired connection and go to Network Center > Wireless > Wi-Fi to find out the Wi-Fi SSID and password. • If you forgot the administrator's login credentials, you may perform Soft Reset to reset the Wi-Fi SSID and its password. For more information, please see "Reset Synology Router".
Why can't I boost a device's signal with beamforming? • Only six devices can concurrently receive beamforming. • Make sure your device supports beamforming too. This means the device must conform to the 802.11ac standards. Which Wi-Fi frequency (2.4GHz and 5GHz) should I choose? Please see "Set up Your Wi-Fi Connection".
Appendix A Specifications Item External Ports RT1900ac • USB 3.0 (5V, 1.5A power output) x 1 • SD card slot x 1 (SDHC, SDXC/UHS-I) WAN Port Gigabit (RJ-45) x 1 LAN Ports Gigabit (RJ-45) x 4 Size (H x W x D) (mm) 38 x 206 x 146 (without antennas) Weight (kg) 0.51 KG (with 3 antennas) • Windows XP onward Supported Clients (for SRM management) • Mac OS X 10.5 onward File Systems External: EXT4, EXT3, FAT, NTFS, HFS+ (Read-only) Wireless Standards Operating Frequency Range • Ubuntu 9.
Appendix B LED Indicator Table LED Indicator Color Green STATUS Orange Status Description Static Powered on Blinking Booting up Static Restoring settings (Soft Reset) Blinking Restoring to factory default (Hard Reset) Off Wi-Fi (2.
Radio Frequency Specifications 802.11 abgn and 802.11ac up to 80MHz Bandwidth, Support beamforming and TPC Function and MIMO 3*3 Frequency and output power details for maximum EIRP Frequency Range Channel Number 802.11b/g: 13 channels 2412MHz–2472MHz 802.11n_20M: 13 channels 802.11n_40M: 9 channels 5170MH–5240MHz 5260MH–5320MHz 5500MHz–700MHz Transmit Power (EIRP) Modulation Technology 802.11b: 19.03 dBm 802.11g: 19.03 dBm 802.11n_20M: 17.90 dBm DSSS, OFDM 802.11n_40M: 19.20 dBm 802.
Federal Communications Commission (FCC) Statement You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
NCC 警語 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、 加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航安全及干擾合 法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法 通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學 及醫療用電波輻射性電機設備之干擾。此設備的安裝與操作要離使用者之最小距離為 20 公分。電磁波曝露量 MPE 標準值 1 mW/cm2，送測產品實測值為：0.
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