User`s guide

Synology DiskStation User's Guide
Based on DSM 4.1
45 Chapter 5: Access your DiskStation from the Internet
Note: Before enabling QuickConnect for client applications, make sure relevant DSM services are already enabled.
To enable QuickConnect for client applications:
1 Tick the checkboxes for the applications and then click Apply.
2 You will see your QuickConnect ID in the QuickConnect Info section, which is a combination of numbers
used by client applications to gain access to DSM services (see To access DSM services via QuickConnect
below for more information). If you want to give your QuickConnect ID a name that is easier to remember, click
Customize next to Customize QuickConnect ID and enter your customized ID in the text field.
Note:
 The customized ID should consist of alphanumeric characters, "-", and "_", and cannot start with a digit.
 For better QuickConnect performance, it is recommended that you go to Main Menu > Control Panel > Router
Configuration to configure port forwarding for each service:
Cloud Station: 6690
DS file: 5005
DS file (HTTPS): 5006
To access DSM services via QuickConnect:
1 Launch your client application to connect to your DiskStation.
2 When you are prompted to enter the address of your DiskStation, fill in the QuickConnect ID to connect to
DSM services via QuickConnect.
Troubleshooting
If you see the "Network error occurred" message in the Status field indicating the QuickConnect service is
stopped due to network errors, please check the following:
 Your DiskStation is connected to an active network (at Main Menu > Control Panel > Network > Network
Interface).
 The DNS server and default gateway settings are properly set (at Main Menu > Control Panel > Network >
General).
When the network errors are fixed, the QuickConnect service should resume automatically within a few minutes.