SYNLawn 15 Year Warranty Information

ManualsBrandsSYNLawn ManualsCut-To-Length Artificial GrassSYNLawn Hunter 15 Wide Fescue

RESIDENTIAL STATEMENT OF WARRANTY TERMS AND CONDITIONS

EFFECTIVE 10/01/2019

For ordering and questions, contact SYNLawn at 1-866-796-5296 or visit SYNLawn.com

WARRANTY SCOPE

This Statement of Warranty Terms and conditions (“Warranty”) sets forth the warranties provided by Manufacturer

to the Purchaser (“Purchaser”) of SYNLawn® synthetic grass products as dened below (“Products”). By accepting

delivery of the Product, Purchaser agrees to be bound by and accept the terms and conditions of this Warranty.

Manufacturer will honor and is bound by only those warranties set forth in this Warranty. Receipt of full payment for

the Product and timely registration of the Product are condition precedents to the operation and eect of this

Warranty. Specically covered within the scope of this warranty: UV degradation, backing integrity, yarns and

tuftbind. Workmanship warranties remain the sole discretion between end user and installer; we recommend 3

years as this will ensure optimal project success. *It will be the sole discretion of the SYNLawn to determine whether

projects greater than 10 years will receive credit or repair. SYNLawn recommends annual maintenance as this will

prolong the life of your investment and address any defects proactively. SYNLawn recommends you keep the

following documents on hand to make any unforeseen defects easier to process: Certicate of Completion, SYNLawn

Synthetic Turf Care Manual, Warranty and copy of your invoice. All documentation should be completed within 45

days of purchase including copy of paid invoice to installer.

As used in this Warranty, the term “Product” or “Products” shall mean SYNLawn® synthetic grass products.

Manufacturer warrants its Products against ultra-violet degradation for the duration of the warranty period as set

forth in Proration Chart. Colorfastness is a function of our UV package and covered under those provisions and

exclusions. For purpose of this Warranty, a product shall be deemed to have failed and will be covered under this

Warranty if there is a weight loss in excess of forty percent (40%) of face yarn or a reduction of forty

percent (40%) of yarn tensile strength due to ultra-violet degradation.

3.1 This Warranty applies only to the original Purchaser and cannot be transferred, unless authorized property

changes hand and submits notication to SYNLawn.

3.2 Product must be installed by a SYNLawn® certied installer or in accordance with SYNLawn® Installation

Guidelines. SIG.v140324

3.3 Product must be maintained in accordance with the SYNLawn® Care and Maintenance Manual. SCM.v140324.

A maintenance program is required annually to maintain the integrity of the project and will be provided by

certied installer.

3.4 Product must be the recommended product for the installation as set forth in the SYNLawn® product guidelines

and by certied SYNLawn installers; properties opting to install product themselves will nullify this warranty.

Additionally, this Warranty specically excludes:

3.5 Fiber shrinkage and melting due to exposure to reective light from Low E Rated windows and other reective

objects (See SYNLawn® Product Advisory, SPA 2014-1, Synthetic Grass and Reective Surfaces)

3.6 Damages caused by vehicular trac, vandalism, abuse, negligence or neglect, normal wear and tear and

Acts of God.

3.7 Damages caused by improper cleaning agents, exposure to chemicals containing elements from the halogen

group (such as chlorine, uorine, bromine, iodine), herbicides, pesticides, chemical run-o from neighboring

properties, and topical applications with a PH greater than ve (5).

3.8 Normal wear and matting of face bers, especially in heavy foot trac areas, is normal and is not covered by this

Warranty. Slight color variation over time is normative and will not be covered unless deemed a ber degradation

which is under Warranty. Please refer to SYNLawn® Care and Maintenance Manual for information on how to

optimize appearance and performance of Product.

3.9 Failure as a result of improper subsurface preparation or drainage.

3.10 Warranty applies to grass product only and authorized retail/reseller grass sales. It does not apply to other

landscape performance products (i.e., mulch, poured in place, court surfacing). The project(s) installation must

follow the manufacturer’s installation guidelines. Please contact SYNLawn regarding installation questions.

Warranty registration must be completed online at www.synlawn.com

RESIDENTIAL

YEAR 1-3 100%

YEAR 4-6 50%

YEAR 7-9 25%

YEAR 10-15* 15%

UV DEGREDATION

BACKING INTEGRITY

YARNS

TUFTBIND

PRORATION

SECTION 1. PRODUCTS

SECTION 2. LIMITED WARRANTY

SECTION 3. LIMITATIONS ON COVERAGE

Summary of content (2 pages)

PAGE 1
EFFECTIVE 10/01/2019 RESIDENTIAL STATEMENT OF WARRANTY TERMS AND CONDITIONS WARRANTY SCOPE UV DEGREDATION BACKING INTEGRITY YARNS TUFTBIND This Statement of Warranty Terms and conditions (“Warranty”) sets forth the warranties provided by Manufacturer to the Purchaser (“Purchaser”) of SYNLawn® synthetic grass products as defined below (“Products”). By accepting delivery of the Product, Purchaser agrees to be bound by and accept the terms and conditions of this Warranty.
PAGE 2
RESIDENTIAL STATEMENT OF WARRANTY TERMS AND CONDITIONS - PAGE 2 3.11 Warranties over 7 years old would be subject to receiving credits rather than direct repair for the project. Credit would go toward purchase of new project only and based on value of turf from date warranty is submitted. Credit shall be used within 18 months of approval and will be a percentage off the replacement cost of a new synthetic turf of the same or comparable quality. 3.