Use and Care Guide

Troubleshooting
Symptoms Check points Trouble shooting
The chair does
not start-up
The chair stops
halfway.
(The remote
controller
does not work)
The backrest
cannot be
reclined
Is the power cord plug connected? Connect the power cord plug with the
receptacle
Is the power switch of the lower part
behind the main body turned off
Turn the power switch “ON”
Is the backrest in touch with the main
body or the like?
Move the chair away from the main
body or the like. Turn the power switch
of the lower part behind the main body
OFF and ON.
Is there any load given to the knead
balls?(Should there be any load given
to the knead balls, a safety mechanism
works to stop all the functions)
Detach the body from the backrest for
a moment, turn OFF and ON the power
switch of the lower part behind the
main body and once again operate
from the beginning.
Is the power cord plug connected? Connect the power cord plug with the
receptacle
Is the backrest in touch with the wall
or the like?
Move the chair away from the main
body or the like
A "clatter" noise occurs when the knead balls go up and down
A "creak" noise of the gear and the motor occurs while in massage
A friction noise occurs when the knead balls rub the cover cloth (Particularly while in the process of knead)
A rattling noise occurs while in the "TAPPING" or "WAVELET" massage.
(Particularly when the massage moves from the shoulders to the back)
In the "KNEAD","TAPPING" or "WAVELET" massage, massaging speed may vary with the knead balls strength changed
A noise becomes different when the massaging speed is changed
A roaring noise of the motor occurs when load is given to the chair
A "cuckoo" noise occurs while, in the Auto mode course, the knead balls are automatically adjusted to
the back-and-forth position to have the chair fitting in with the user's body shape
The compressor's noise and the air exhausting noise occur while in air-massage
A noise occurs when the air bag is inflated
A screaming noise occurs while in massage of the shoulder
A grinding noise occurs when the backrest or seat are reclined (Squeak sound)
(The height of the knead balls between the left and right are different.
A mechanism is used to allow the two knead balls tapping alternatively. It occurs unavoidably and this is not the trouble)
You may encounter the following phenomena while in massage. As being due
to the mechanical design, they have nothing to do with the product life.
Do not remodel and also do not analysis or repair by yourself, there are chances of injury due to fire (or)
abnormal operation
DANGER