User's Manual
Table Of Contents
SynapSense Intelligent Gateway Installation Guide
December 17, 2013
23
If the rollover display states “Master, sync” or “Slave, sync”, the Gateway is communicating with the
software.
If the rollover display states “Master, not sync” or “Slave, not sync”, the Gateway is not
communicating with the software. Refer to Troubleshooting
for tips on resolving connectivity and
communication issues.
When issues are resolved, perform the previous steps in this procedure to confirm the Gateways are
communicating properly.