Installation Guide
Symmons Industries, Inc. ■ 31 Brooks Drive ■ Braintree, MA 02184
(800) 796-6667, (781) 848-2250 
■ Fax (800) 961-9621, (781) 664-1300 
Website: www.symmons.com 
■ Email: customerservice@symmons.com
© 2010 Symmons Industries, Inc. Printed in U.S.A. 
■ ZV-971 ■ 121010
 ■ If piston appears restricted then do the 
following:
(1) Tap the handle or stem end of the 
spindle against a solid object to free 
the piston.
(2) Try soaking in household vinegar 
and repeat step (1).
 ■ If unable to free piston, replace control 
spindle, p/n TA-10.
Important:
 Do not  attempt 
removal of the piston.
Valve re-assembly 
Reassemble by reversing above 
procedures.
Aer the control spindle assembly (TA-10) 
is threaded back into the spindle cap 
assembly (T-12A) ensure control spindle 
is rotated 1/2 turn clockwise from its 
maximum counter clockwise rotational 
position. Failure to do this will damage 
assembly.
 Service Instructions
Removing control spindle assembly
(Ref. parts assembly figure)
 ■ Shut o water supply to valve and 
remove control valve handle and 
dome cover.
 ■ Remove escutcheon plate by rst 
removing escutcheon screws. 
 ■ Turn valve’s control spindle to half 
way position between minimum and 
maximum rotation. 
  Important: Failure to 
  do this can damage 
  control spindle assembly.
 ■ Unscrew both spindle cap  and control 
spindle assembly.
Hot/Cold seat repair kit
Order p/n TA-4, T-35A and T-35B.
Installation requires both hot & cold removal 
tools, p/n T-35A & T-35B. 
 ■ Remove control spindle assembly.
 ■ Remove both seats with removal 
tools.
 ■ Replace both seats even if only one 
appears worn. 
 ■ Install and tighten both seats to 15 foot 
pounds of torque.
Control spindle washer repair kit
Order p/n TA-9.
 ■ Remove control spindle assembly.
 ■ Remove cold washer by holding spindle 
using valve handle and unscrew cold 
washer retainer using channel lock 
pliers.
 ■ Remove  hot washer by removing hot 
washer screw.
Checking water pressure 
balancing piston 
e perforated end of the control spindle 
assembly houses the water pressure-
balancing piston which is the heart of the 
valve. 
 ■ Remove control spindle assembly.
 ■ Shake spindle assembly and listen for 
clicking noise. Piston should be free to slide 
back and forth the full length of its travel.
Trouble Shooting Chart
 Problem  Cause  Solution
Valve will not pass water.
Both hot and cold water supplies are 
not turned on.
Turn on both supplies. Valve will not operate 
unless both hot and cold water pressure is on.
Valve leaks when shut o.
Hot and cold washers are worn or 
foreign matter (dirt, chips) is lodged 
between washers and seat surfaces.
1)  Replace washers using control spindle washer 
repair kit, p/n TA-9.
2)  Replace hot & cold seats using hot/cold seat 
repair kit, p/n TA-4.
Temperature control handle is turned 
from cold to hot (or hot back to cold) 
and volume from spout or head is not 
constant.
Pressure-balancing piston housed in 
spindle assembly is restricted from 
free movement by foreign matter.
1) Open valve halfway, remove handle and tap 
spindle with plastic hammer.
2) Check  water pressure balancing piston in 
control spindle. See service instructions.
3) Replace control spindle, p/n TA-10. 
Valve delivers sucient quantity of cold, 
but little hot, or the reverse.
Same as above Same as above
Temperature varies without moving 
handle.
Same as above Same as above
Valve delivery temperature reduces 
gradually during use; handle must be 
turned to hotter positions to maintain 
constant temperature.
Overdraw on hot water supply (i.e. 
running out of hot water).
Reduce maximum ow by using volume 
control adjustment on valve or showerhead. 
is will allow longer period of use before 
overdrawing hot water supply.
Valve delivers hot water when initially 
opened. Water turns colder as handle is 
rotated in a counter-clockwise direction 
toward the hot position.
Valve is piped incorrectly (i.e. the hot 
supply is piped to the valve’s cold inlet 
and the cold supply is piped to the hot 
inlet.)
If piping is accessible, correct connections to 
the valve. If piping is not accessible, order 
a reverse seat and tool kit, p/n T-108. Older 
installations may also require replacing the 
hot seat, hot/cold seat repair kit, p/n TA-4.




