User's Manual

17
Quick Reference
Troubleshooting
Problem Cause Solution
SPT 1800 terminal
does not turn on.
Contrast is set
too light.
Adjust the contrast control.
Battery is not ful-
ly charged.
Make sure the battery is fully charged
and installed properly.
Battery is defec-
tive.
Replace the battery. If your SPT 1800
terminal still does not operate, try a
soft reset; see
Resetting the SPT 1800
on page 12.
Low battery warning
after replacing the
battery.
A normal condi-
tion.
The battery warning message may ap-
pear immediately after replacing the
battery. In addition, if you check the
battery gauge in the Applications
Launcher
immediately
after replacing
the battery, the gauge may start at
“empty” and slowly rise to “full.” This is
normal. It takes a minute for the battery
gauge to accurately show the condition
of the battery.
No sound. Sound setting is
set to off in the
Preferences
sec-
tion.
Check the Sound options in the Gener-
al Preferences screen. If an option is
set to off, there will be no sound. Tap
the “off” setting to display a menu of
options and tap the option you want.
SPT 1800 terminal
turns itself off.
Terminal auto-
matically turns it-
self off after a
period of inactivi-
ty.
Your SPT 1800 is designed to turn it-
self off after a period of inactivity. This
period can be set at thirty seconds,
one minute, two minutes or three min-
utes. Check the “Auto-off after” setting
in the General Preferences screen,
and change the setting if you need a
longer delay before the automatic
shutoff feature activates. See the
SPT
1800 Product Reference Guide
for
more information.
Note: The terminal also turns itself off
when the battery power is extremely
low.